Trackey for manual 2014 GT's manufactured after 7/1/2013
#441
Shelby GT500 Member
Looks like they already called into Ford. They were instructed to erase the PCM, download as built data and then re-install Trackey. They said it has already been done.
Do I need to let the car relearn standard tune before trying Trackey again? How will I know if I have the latest Trackey with fixes?
Do I need to let the car relearn standard tune before trying Trackey again? How will I know if I have the latest Trackey with fixes?
#443
Cobra Member
I've been trying to follow this thread very closely, but I feel like I've missed something. How can someone who has had the track key installed possibly get the updated tune/software without going back to the dealership? I can understand the way a new SD card can be sent out for TrackCal owners, but don't understand for TrackKey owners.
#444
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I for one may just go with the SCT tuner if this is not figured out soon.
#445
Ray, why can't you answer if the updated tune is ready or not? Is there a problem? I know you are following the thread. A lot of people are waiting to purchase the Track Cal. They probably will not do so until we get the word that we are getting the updated tune in the tuner.
I for one may just go with the SCT tuner if this is not figured out soon.
I for one may just go with the SCT tuner if this is not figured out soon.
I have not responded to this because I am not the one who has to load it. I do not want to make anymore broken promises as I thought it was being uploaded last week.
All the testing is done and we are waiting for the lead engineer to put them in.
#446
I ordered the Track key from my dealership 385.00 and had it installed Friday for 85.00....They had the car for a little over a hour and tech said everything went perfect. I have put over 200 hundreds miles on the car since Friday and have decided to retire my old keys.....It is unbelievable driving experience and the lopey idle and the whole car shakes is pretty bad......Ive had more complements in the last three days than I have had in the last year Ive had the car.....Now I cant wait till Friday to take her out again. If your wondering if the Track Key is worth it YES IT IS..............
#447
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The update is getting loaded in the system over the next day or so.
I have not responded to this because I am not the one who has to load it. I do not want to make anymore broken promises as I thought it was being uploaded last week.
All the testing is done and we are waiting for the lead engineer to put them in.
I have not responded to this because I am not the one who has to load it. I do not want to make anymore broken promises as I thought it was being uploaded last week.
All the testing is done and we are waiting for the lead engineer to put them in.
Thank you for the answer. I figured this may have been the reason you did not answer the question. But I wanted to make sure.
#448
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Join Date: November 25, 2013
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I've been trying to follow this thread very closely, but I feel like I've missed something. How can someone who has had the track key installed possibly get the updated tune/software without going back to the dealership? I can understand the way a new SD card can be sent out for TrackCal owners, but don't understand for TrackKey owners.
#449
Cobra Member
My thoughts are that everyone, key and cal, will get a procal with new memory card. For the key people, the key is already programmed to activate the second tune on the PCM. And the procal should be capable of loading the new one to that part of the PCM.
#450
I would assume that those of us with the key will most likely have to go back to the dealer that installed it and have the PCM flashed and tunes reloaded.
#451
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"The key was already activated by the dealer so all that needs to change is the calibration.
Because of the issues with the calibration we do not want the customer to accumulate more costs. That is why we will allow these cars to be fixed by you, the customer."
#452
As Ray said,
"The key was already activated by the dealer so all that needs to change is the calibration.
Because of the issues with the calibration we do not want the customer to accumulate more costs. That is why we will allow these cars to be fixed by you, the customer."
"The key was already activated by the dealer so all that needs to change is the calibration.
Because of the issues with the calibration we do not want the customer to accumulate more costs. That is why we will allow these cars to be fixed by you, the customer."
#453
Cobra Member
Most of the time FRPP sends out refurbished procal tools anyway. So I don't think this gesture to avoid the hassle of another dealer trip for "their mistake" would be that crazy. The CS would far outweigh any cost involved.
Last edited by typesredline; 7/23/14 at 08:39 AM.
#454
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It would be simple to hold a deposit on the tool with your credit card then a credit back after you return the tool.
But we will see.
I can assure you my dealer will be even less happy than me if I have to bring the car back in for this work. They invested five hours and only charged me $100.
I wonder how many installs need to be fixed?
But we will see.
I can assure you my dealer will be even less happy than me if I have to bring the car back in for this work. They invested five hours and only charged me $100.
I wonder how many installs need to be fixed?
#455
Cobra Member
Let's say the tool actually does cost upwards of $300. They only give what, $75 back if you return it? Then send it to the next guy that paid $300+. Sending out tools that have been turned over several times won't cost them squat.
#456
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FYI
Just ran my first track day with the Track Key. Very pleased with the new deceleration and more. The car ran perfectly all day in sunny 90 degree weather.
Yep. The CEL is still lit but no issues presenting.
Just ran my first track day with the Track Key. Very pleased with the new deceleration and more. The car ran perfectly all day in sunny 90 degree weather.
Yep. The CEL is still lit but no issues presenting.
#457
Cobra Member
It would be simple to hold a deposit on the tool with your credit card then a credit back after you return the tool. But we will see. I can assure you my dealer will be even less happy than me if I have to bring the car back in for this work. They invested five hours and only charged me $100. I wonder how many installs need to be fixed?
Having it sent back after makes a ton of sense. But it would double shipping costs which wouldn't be cheap.
#458
We'll just have to wait and see.. I don't see FRPP giving out procals or doing any kind of a loan a tool program, but I could be wrong.
I would assume that they will be taking care of the dealer cost to have the calibrations reloaded, but that's about it.. We're still going to be inconvenienced either way, it's just part of the deal.
I would assume that they will be taking care of the dealer cost to have the calibrations reloaded, but that's about it.. We're still going to be inconvenienced either way, it's just part of the deal.
Last edited by WNRacing; 7/23/14 at 09:27 PM.
#459
Good news. They uploaded the new update for the track key yesterday so everything should be good when I go to Palm Bay Ford this Saturday (3rd trip). So it's all up to the dealership now.
#460
Definitely surprising for sure! Has to be a pretty decent expense to make sure their customers are taken care of!
Just further reinforces why I love Ford & FRPP!