Build, Delivered VIN Sequence
#961
Cobra R Member
Thread Starter
Join Date: April 3, 2010
Location: Northern VA
Posts: 1,814
Likes: 0
Received 0 Likes
on
0 Posts
Apparently the computer was unable to process the dealer information properly due to a hanging chad. . . I know that's a recurring problem in Flo-ri-duh.
#964
Cobra R Member
Thread Starter
Join Date: April 3, 2010
Location: Northern VA
Posts: 1,814
Likes: 0
Received 0 Likes
on
0 Posts
James-- have you escalated this to the regional rep? This is ridiculous. They can't "fix" and ship your car in 2 months???? But MattR can have one built and delivered in 2 weeks? I raised hell. Got my car. I'm not sure if there's a direct correlation but that's what happened.
#965
#966
Mach 1 Member
Join Date: March 25, 2010
Location: Dallas, TX
Posts: 840
Likes: 0
Received 0 Likes
on
0 Posts
James-- have you escalated this to the regional rep? This is ridiculous. They can't "fix" and ship your car in 2 months???? But MattR can have one built and delivered in 2 weeks? I raised hell. Got my car. I'm not sure if there's a direct correlation but that's what happened.
#967
Mach 1 Member
Join Date: January 5, 2010
Location: AutoClubSpeedway
Posts: 583
Likes: 0
Received 0 Likes
on
0 Posts
#968
Bullitt Member
Join Date: October 29, 2009
Location: heart of texas
Posts: 371
Likes: 0
Received 0 Likes
on
0 Posts
I escalated the issue with Ford CS over two weeks ago, no response. My dealer has a call in to the zone rep as we type. They claim to have a verbal ETA from the zone rep of 7/15 but VV still shows 5/6. We'll see what my salesman has to say after talking with the zone rep. I was the first to order a 2011 from my dealer and customers that have ordered from this same dealer after me have received their orders. Discouraging.
#969
Mach 1 Member
Join Date: March 25, 2010
Location: Dallas, TX
Posts: 840
Likes: 0
Received 0 Likes
on
0 Posts
You know what happened here. The dealers all got the same email from Ford about the held Mustangs being released no later than the end of this month and they just added a conservative shipping time to it. In the end it doesn't mean anything accurate.
#970
Mach 1 Member
Join Date: March 25, 2010
Location: Dallas, TX
Posts: 840
Likes: 0
Received 0 Likes
on
0 Posts
#971
Bullitt Member
Join Date: February 4, 2010
Location: UAE
Posts: 226
Likes: 0
Received 0 Likes
on
0 Posts
Well, my car has been released! I posted earlier (yesterday?) in the HOLD thread that my dealer spoke with the rep and all the blah blah blah about shipping everything by July 20th now...
So I e-mailed my thanks and added, "does this mean Vehicle Visibility will be getting updated and predicting accurate ETA's?" Low and behold, he replied with an update showing that my car is 3/4 of the way home! ETA shows July 19th though now... I'm sure they're being conservative with those.
Anyway, I'm getting ready to jump on a plane! There is hope my friends! May all your serial numbers soon turn green.
So I e-mailed my thanks and added, "does this mean Vehicle Visibility will be getting updated and predicting accurate ETA's?" Low and behold, he replied with an update showing that my car is 3/4 of the way home! ETA shows July 19th though now... I'm sure they're being conservative with those.
Anyway, I'm getting ready to jump on a plane! There is hope my friends! May all your serial numbers soon turn green.
#974
Mach 1 Member
Join Date: May 23, 2010
Location: Paducah, KY
Posts: 572
Likes: 0
Received 0 Likes
on
0 Posts
Should I be pissed that its now been 1 month since I ordered and I still have no VIN, no build date, and the plant is about to shut down for 2 weeks?
I see other people who ordered the week after mine with VIN's and most of their cars are already built.
I know there's people still waiting for their cars so I don't want to complain too much, I just thought Ford was gonna do "oldest to newest" WTF
I see other people who ordered the week after mine with VIN's and most of their cars are already built.
I know there's people still waiting for their cars so I don't want to complain too much, I just thought Ford was gonna do "oldest to newest" WTF
#976
FR500 Member
Join Date: July 1, 2008
Location: Oxford, UK
Posts: 3,336
Likes: 0
Received 0 Likes
on
0 Posts
Should I be pissed that its now been 1 month since I ordered and I still have no VIN, no build date, and the plant is about to shut down for 2 weeks?
I see other people who ordered the week after mine with VIN's and most of their cars are already built.
I know there's people still waiting for their cars so I don't want to complain too much, I just thought Ford was gonna do "oldest to newest" WTF
I see other people who ordered the week after mine with VIN's and most of their cars are already built.
I know there's people still waiting for their cars so I don't want to complain too much, I just thought Ford was gonna do "oldest to newest" WTF
#977
Mach 1 Member
Join Date: May 23, 2010
Location: Paducah, KY
Posts: 572
Likes: 0
Received 0 Likes
on
0 Posts
I'm thinking the delay is having to do with allocation. They told me that their Ford rep said this week they were allocated to have it built, not that it was scheduled. So I'm assuming it's not getting its built day till after the shut down. Sucks but maybe I can still get it by August
#978
Well, they have allocation now, so it should be built the next time they schedule your blend, assuming everything is available. As I recall yours will be pretty close to what mine is, and it was built at a fairly average pace. About two weeks from VIN to Build.
#980
Cobra R Member
Thread Starter
Join Date: April 3, 2010
Location: Northern VA
Posts: 1,814
Likes: 0
Received 0 Likes
on
0 Posts
Ford CS Operator 1: "Sir, can I place you on while while I check the status?"
Jokerstars: "Sure."
Ford CS Operator 1: "It's that pain in the **** from VA again."
Ford CS Operator 2: "Crap... we're running out of stories."
Ford CS Operator 1: "Maybe we should just tell him it's on the way."
Ford CS Operator 2: "We can't say 'in transit' AGAIN!"
Ford CS Operator 1: "OK, this time say we'll say 'It's on the railcar."
Ford CS Operator 2: "Brilliant! Good luck!"
Ford CS Operator 1: (taking phone off hold) "Sir, your car left the factory and was put on a railcar."
Jokerstars: "GREAT! Thanks."
Ford CS Operator 2: "Did you tell him it's on it's way to Vancouver?"
. . .