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11/14/07, 11:25 AM

#181

holeshot

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Quote:

Originally Posted by runningwild4.6

My gut tells me that he will always be readily available. Customer support is my greatest concern when buying for my car. I think Ken IS the right person.

Exactly. I can personally vouch for Ken and his excellent customer service. I live over an hour away from MD and came down there on a Friday evening after work around 4pm to work on my tune. Ken stayed until after 7pm until he got everything just right.

I felt bad for him staying that long after hours, especially on a Friday!! I dont know too many guys that would do that for just anyone. I didnt even know Ken, so that really stood out in my mind of how he runs things over there. Plus his tune is awesome!! Everyone there that I have dealt with, Kelly and Nancye up at the front desk, and Mike....all great people!

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11/14/07, 12:06 PM

#182

KenB

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Thanks guys. I consider all my customers friends. That gets me in trouble sometimes, but for the most part I treat everyone that way.

I won't lie, there are sometimes that I'm hard to reach, especially during race season. But I'm trying to get better at that. My phone now has email and interenet access, so that should help alot.

That's why I respond so quickly now. Alot of the time it's on my phone.

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11/14/07, 12:25 PM

#183

KenB

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Good, start your own thread and then please delete the above post. No reason to post that in here. I use Granatelli products often, but I don't think your post is really proper in this particular thread.

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11/14/07, 12:48 PM

#184

Tboned

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deleted

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11/14/07, 01:11 PM

#185

runningwild4.6

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due diligence

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11/14/07, 01:17 PM

#186

KenB

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Quote:

Originally Posted by Granatelli

By the way - very well put

Your are a bigger man then most

No problem. I understand how much it sucks to be misunderstood.

For anyone reading this, Granatelli is just interested in selling his product like anyone else. He takes alot of grief on the message boards for various reasons. But how many other manufacturers are out there posting and helping you guys? Granatelli also supports the Modular Depot forums which we greatly appreciate.

Ken

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11/14/07, 01:21 PM

#187

Kelly Pelrine

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Quote:

Originally Posted by Tboned

Pleasure talking/ordering with you last night kelly. She sounds so excited on the phone just talking about her car...

Troy from Tampa.

Nice talking to you also Troy! Yea... i get a lil carried away when it comes to my new baby hehe

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11/14/07, 01:26 PM

#188

Kelly Pelrine

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Quote:

Originally Posted by djmac95

Pulled the trigger on the polished CAI with polished heat shield and XCal2 combo this morning!

Talked to Kelly on the phone and she was great and very helpful

Hey Dave.... sorry i was such a chatterbox, i guess thats just me though lol. Glad to help

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11/14/07, 01:26 PM

#189

Tboned

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.....

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11/14/07, 02:06 PM

#190

djmac95

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Quote:

Originally Posted by Kelly Pelrine

Hey Dave.... sorry i was such a chatterbox, i guess thats just me though lol. Glad to help

Not at all! You were great!

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11/14/07, 06:53 PM

#191

TDS

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Ken,

Contact me via PM. Please

TDS

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11/15/07, 06:40 AM

#192

First Stang

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Tunes

In my area it's difficult to find gas above 91 octane. Can you produce an 87 and a 91 tune for this CAI?

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11/15/07, 07:53 AM

#193

KenB

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Quote:

Originally Posted by First Stang

In my area it's difficult to find gas above 91 octane. Can you produce an 87 and a 91 tune for this CAI?

That's not a problem at all!

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11/15/07, 09:56 AM

#194

socal.2fast

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Hi Ken

I was seeing are you doing a set up for the V6? and will you be doing a tune
for the V6 Auto 87 ?

What if any gains have you seen for MPG ?

Thanks.

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11/15/07, 02:23 PM

#195

Kelly Pelrine

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Quote:

Originally Posted by djmac95

Not at all! You were great!

Thanks

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11/15/07, 02:28 PM

#196

KenB

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Quote:

Originally Posted by socal.2fast

Hi Ken

I was seeing are you doing a set up for the V6? and will you be doing a tune
for the V6 Auto 87 ?

What if any gains have you seen for MPG ?

Thanks.

Yes, the V6 will be the next one we release! We can usually get a few MPH but it's not really a commonly requested feature (more fuel economy) most people just want more power.

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