Airbag Recall
Cobra Member
Joined: April 21, 2014
Posts: 1,099
Likes: 2
From: Canada, Ontario
I just called the service department. They said that this is a new recall and that it could be years before they get around to it. What he was told is that there is a chance that the airbag may not deploy. He said call back in 6 months and check back.
IF any airbag lights come up on the dashboard, then I will have to call them back and they'd try to get me into another car till its fixed.
otherwise, keep driving it.
IF any airbag lights come up on the dashboard, then I will have to call them back and they'd try to get me into another car till its fixed.
otherwise, keep driving it.
I'm quoting myself here for good reason. I took my car over to my local ford dealership near where I work (Parkway Ford). The service advisor pulled up the info on my car and saw this recall. She told me that she was ordering the part in for me this afternoon and would call me as soon as it arrived.
THIS ladies and gentlemen is quality service. Not like that other service guy from Pittman Ford.
The sad thing is that so far, I have received the poorest level of service where I bought my car (Pittman Ford). I'm pretty sure that they will never see me there again. I will never recommend anyone there either.
Hopefully, now that the part is actually ordered, it will get addressed sooner than later!
Thread Starter
Cobra Member
Joined: August 27, 2007
Posts: 1,497
Likes: 26
From: Southern Al
I'm quoting myself here for good reason. I took my car over to my local ford dealership near where I work (Parkway Ford). The service advisor pulled up the info on my car and saw this recall. She told me that she was ordering the part in for me this afternoon and would call me as soon as it arrived.
THIS ladies and gentlemen is quality service. Not like that other service guy from Pittman Ford.
The sad thing is that so far, I have received the poorest level of service where I bought my car (Pittman Ford). I'm pretty sure that they will never see me there again. I will never recommend anyone there either.
Hopefully, now that the part is actually ordered, it will get addressed sooner than later!
THIS ladies and gentlemen is quality service. Not like that other service guy from Pittman Ford.
The sad thing is that so far, I have received the poorest level of service where I bought my car (Pittman Ford). I'm pretty sure that they will never see me there again. I will never recommend anyone there either.
Hopefully, now that the part is actually ordered, it will get addressed sooner than later!
Last edited by TheReaper; Jun 10, 2015 at 08:47 PM.
Cobra Member
Joined: April 21, 2014
Posts: 1,099
Likes: 2
From: Canada, Ontario
Yes sir!
Yeah, I would imagine that's the case with me as well. But, the fact that she took care of this for me and didn't tell me "try us back in 6 months" showed me, that she played her roll and did what she could to take care of me. Not to mention that, I didn't even bring it up. I went down there for something else today.
GT Member
Joined: May 31, 2012
Posts: 182
Likes: 1
From: Indianapolis
So I just got called back to the service desk. So apparently they ordered the airbag. But it's the one that is affected. They told me they have no time frame of when the new ones will be available. He gave me a card and told me that they will give me a free oil change for my inconvenience.
Cobra Member
Joined: April 21, 2014
Posts: 1,099
Likes: 2
From: Canada, Ontario
So I just got called back to the service desk. So apparently they ordered the airbag. But it's the one that is affected. They told me they have no time frame of when the new ones will be available. He gave me a card and told me that they will give me a free oil change for my inconvenience.
$50 back in your pocket is better than nothing! I wasn't offered that.
Legacy TMS Member
Joined: September 6, 2011
Posts: 1,892
Likes: 56
From: Kansas City, MO
Yeah, I called my dealer today and they thought they were going to have airbags mid-year but they don't and have no idea when parts will be available. They said Ford would send a letter long before they knew anything.
Cobra Member
Joined: January 4, 2013
Posts: 1,418
Likes: 118
From: Frisco, TX
Deysha said the letter would be mailed out next month but there doesn't seem to be any reliable estimate when parts would be available.
NOT CURRENTLY ACTIVE ON THIS SITE! DO NOT USE PM FEATURE!
Joined: October 25, 2010
Posts: 5,279
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From: Dearborn, MI
Deysha
legacy Tms Member MEMORIAL Rest In Peace 10/06/2021
Joined: September 16, 2009
Posts: 3,381
Likes: 125
From: Clinton Tennessee
Coyote5-0 is right...the odds against are staggering. Sit tight because this ain't over yet. Reuters reports that even the airbags that were replaced might have to be re-replaced.
http://www.reuters.com/article/2015/...0OK1X420150604
http://www.reuters.com/article/2015/...0OK1X420150604
This is why i'm going to 'not rush anything'.
Bullitt Member
Joined: January 6, 2014
Posts: 345
Likes: 1
From: NYC
Super Boss Lawman Member
Joined: February 5, 2015
Posts: 4,247
Likes: 1,155
From: Yukon, OK
When this recall was first announced, I was nervous about letting the local dealer touch my car. But, after my car's first warranty repair last week, I think I'll be ok. I ended up with great service (they called me with updates) and a new top. It will also be the only warranty repair since mine will expire before I have to fill up with gas again.
Bullitt Member
Joined: July 20, 2012
Posts: 240
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Here's the notice I got - "remedy not yet available."
Recall Date: MAY 27, 2015
Recall Title: DRIVER AIRBAG INFLATOR REPLACEMENT
NHTSA Recall Number: 15V319
Ford Recall Number: 15S21
Recall Description: IN THE SUBJECT VEHICLES, CONTINUED EXPOSURE TO HIGH LEVELS OF ABSOLUTE HUMIDITY MAY CAUSE THE DRIVER AIRBAG INFLATOR HOUSING TO RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONT AIRBAGS ARE DESIGNED TO DEPLOY.
Risk to Safety: IN INFLATOR RUPTURE COULD RESULT IN METAL FRAGMENTS STRIKING AND POTENTIALLY INJURING VEHICLE OCCUPANTS
Remedy Program: DEALERS WILL REPLACE THE DRIVER AIRBAG INFLATOR WITH A NEW ONE, FREE OF CHARGE.
Status: 12 - RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE.
Manufacturer Notes: TO CHECK FOR NON-SAFETY-RELATED PROGRAMS APPLICABLE TO YOUR VEHICLE, SEE HTTP://WWW.FORD.COM/ OR CALL YOUR FORD DEALER.
Recall Title: DRIVER AIRBAG INFLATOR REPLACEMENT
NHTSA Recall Number: 15V319
Ford Recall Number: 15S21
Recall Description: IN THE SUBJECT VEHICLES, CONTINUED EXPOSURE TO HIGH LEVELS OF ABSOLUTE HUMIDITY MAY CAUSE THE DRIVER AIRBAG INFLATOR HOUSING TO RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONT AIRBAGS ARE DESIGNED TO DEPLOY.
Risk to Safety: IN INFLATOR RUPTURE COULD RESULT IN METAL FRAGMENTS STRIKING AND POTENTIALLY INJURING VEHICLE OCCUPANTS
Remedy Program: DEALERS WILL REPLACE THE DRIVER AIRBAG INFLATOR WITH A NEW ONE, FREE OF CHARGE.
Status: 12 - RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE.
Manufacturer Notes: TO CHECK FOR NON-SAFETY-RELATED PROGRAMS APPLICABLE TO YOUR VEHICLE, SEE HTTP://WWW.FORD.COM/ OR CALL YOUR FORD DEALER.
Cobra Member
Joined: January 4, 2013
Posts: 1,418
Likes: 118
From: Frisco, TX
Yep. I just got my recall notice. I'm going to put it in my glove box with my manuals. I expect I'll still own the car when parts become available, but I'm guessing it will be a long wait.
