Skotty

I agree people should be patient and wait... though I can understand there being angst and concern over expiring rebates. I got my hands on one of those $750 rebate offers, and it's good until 7/4. My car may not be here by then, and $750 is a significant chunk of change to lose. I will be very disappointed if I miss out on this offer and there is no comparable offer at time of delivery.

The car will definitely be worth the wait, but that's not really saying a whole lot. If it's just shipping backlog, the wait isn't really improving the car any. It's not like baking instead of microwaving a casserole dish, where the wait really is worth it. However, if the wait is due more to QC issues getting fixed, then the wait is more worthwhile.

corvettedreamin

D@mnit, Scott... now I'm hungry.

pony racer

the reason i didnt move forward and buy 2010 camaro.. after the **** i went through with Chevy on my 88 Iroc bought in 89 with a 6/60 drivetrain warrenty.. the car was at the dealer due to the timing chain jumping a tooth and bending 8 of 16 valves in the motor the had my car for no lie, 3 months, did i mention the car was 6 months old with 8k miles?.. while my car was there it was broken into and vandelized on 3 different occasions over a 2 week period.. cause over 8k in damage and lost of property. over 4k in the stereo alone.

this is almost as bad.. only difference this time.. is im not making payment on the car yet.

wingless

The dealer just alerted me that my GT that was ordered on 4/19 and was due on Monday will be delayed.

Every vehicle purchase for me was a special-order, so I am used to waiting. The Japanese cars take ~3 months, US cars ~2 months. I waited almost 4 months for a Porsche, that sucked!

The truth behind this delay and the prior delay will eventually be revealed.

The problem will be fixed and the cars will start moving. They need to analyze the problem(s), arrive at a solution, test the solution, get the parts and rework the cars. If they are smart they will test the solution and get the parts at the same time, to reduce the delay.

It sucks, but it would suck more to get a car w/ a problem that should have been fixed!

Tony Alonso

Feel for ya! I had an '87 IROC-Z that was built 6 months before they closed the plant in Ohio where they made them to move production to California. Lots of waiting with warranty problems in the shop with limited ETA information. I made lots of calls to the dealership, and I hated paying money for car that I had no idea when it was going to be returned to me.

On the issue of waiting, I presume if people got information, it would alleviate some stress and concern. The wait still might be there regardless.

Does anyone have the example of another manufacturer who handled this kind of situation in a fashion that made the wait palatable? I'd be interested in hearing about it.

I feel for you all who are excited and still waiting. I imagine it must be maddening. The lack of information doesn't help. Ultimately, if some of you do decide to purchase another car, would you be doing to "spite" Ford or would it really satisfy your performance car desires? I suppose that is the question to ask.

corvettedreamin

If I decide to go the used 'vette route, it would be because I love 'vettes, flaws and all. Ford had MY business to lose and they're doing a good job of it.

And for the record, I'll doubt I'd ever put ANY Mustang in the same class as a 'vette. Just different animals (and largely WHY I wanted the Mustang -- it's just different.)

I have owned many Fords since 1994 and consider myself a Ford guy (with the exception of 'vettes and the 'V which I considered a 4-door 'vette.) But I've owned a Ranger, T-Bird, Taurus, Escape, F150, Mustang, Escort, and Focus... yeah, almost everything in their product line.

Unfortunately a well-marketed product with poor support will have serious long-term issues.

kckmustang

Back in '87, I waited 7 months for my '88 Mustang to be built. I had ordered it with some combination of options that they were having supplier issues with (graphic equalizer, I think), so it just kept getting delayed. It was worth the wait in the end... nothing like having the car that you special ordered. Probably a bit less frustrating in those days before you could log onto the internet and get tormented by information and misinformation...

mfbris

Plain and simple Ford has screwed the pooch on this.

Starting with no information at all from customer service to incorrect information from customer service.

Ford actually called me today with a follow up to say all 2011's were on hold, again.
The CSR did not say why.

My thoughts are this.
If there is actually a quality issue with the cars then Ford did a poor job of testing the cars before production started.
If the problem is serious enough to hold all cars then this should have been found before the 2011's started down the assembly line.
Then the Job1 start date should have been pushed back until the problem was fixed.
I would have much rather the start of Job1 been pushed back then to have my care built and sitting in a parking lot for 8 weeks now.

So now people, like me, are pissed off that their car has been sitting for 8 weeks and have know idea when they are going to get it. Then to make matters worse the incentives that Ford was offering expired and Ford's new incentives are worse.

So two strikes going against Ford.

So Ford what are you going to do for us loyal customers ?

It better be more than " Sorry for the inconvenience and thank you for buying a Ford".

essque

why do you give a rundown of your entire vehicle history in every post? honestly, you may be a ford guy but you kinda sound like a douchebag vette owner.

pony racer

some my major issue with my 88 camaro..
guess.. .

CLUTCH ISSUES..
6 clutches in 3 years..

hydraulic clutch.. doing almost the exact same thing the new ones do...20 years later same problem still not fixed.. but when i complained of issues at that time they said your 18 years old your racing this thing dont tell us your not..

i'd love a dealer try to say that too me now.. just ranting about that cause it still pisses me off to this day

sorry back on topic

tim lester

Ya bud i would be alittle pissed and on top of it im making payments on a car i dont have.


Tim L

corvettedreamin

Um... I don't even know where to start with that. I think I'll just let it go and watch the grass grow instead.

Boomer

Not quite... unfortunately if a suppliers part is not up to spec, they won't know until its in the car.
And with everything JIT now, its one of the drawbacks. Plus if a part has to be redesigned, and doesn't exist yet...that takes time too.
It also has to be tested to make sure it works. You can see how this can impact a final product.

I'm not saying any issue is with either Ford or the supplier, but you can't paint every issue with the same brush.

I know it seems like I'm defending them, and I am to a point because there is a LOT involved in the auto manufacturing process...much more than people realize. And while you don't see it because you're waiting for your car, you get a better product in the end.

dmhines

If all Mustangs are on hold it's not an engine issue. Can't be s tranny issue if auto and manual are being held. Can't be 2010 carryover parts. So all that is left is electric steering.

super6stang

You should probably chill a bit, troll lately?

wingless

The really bad part is that these vehicles are sitting in a lot, exposed to the elements, including acid rain, etching the paint and corroding the glass.

By the time I get my hands on mine the paint will be okay and the glass will have permanent water spots.

The european cars are protected w/ blue nitto tape and tyvek covers until the dealer preps for delivery.

That kind of protection goes a long way against this idle damage.

stangfoeva

are you serious? the car (as in the 2011 5.0, not your specific car) was not even in production until May. So how the hell can you count the time waiting for the car when NO production 5.0s existed then???

Max, you misunderstood what I said. See above or Boomer's comment below

THANK YOU BOOM!

I'll tell you guys one thing, you're very lucky Boomer is the mod here and is a much more patient man than I. Because I would shut these useless "I know the reason of the hold" threads down lol

corvettedreamin

His therapist is better than yours.

pony racer

at any time in any of my post in this thread did i mention the reason i think for this hold?

im counting from the day i placed the order.. yes.
that is consideredin my my calculation..
explain to me how people that order late april already driving around in their cars.. THATS WHAT IM PISSED ABOUT.. and have a right to be. go to Burger King place an order ( you know have it your way).. then watch 500 other custmers and get their dinner while ou still wait for yours.. you'd be pissed too. put your self in that situation.. no magnify that 20,000 wanna know why i said 20k/..

here spome quick math.. figure you spend $20 at bk waiting for your custom order..

well im spending close to 40k and its already paid for..

the entire topic is about Fords handling of Customer Service to paying customers, and the handling of a situation reguarding all the people that pre-ordered cars since JAN, remember 11000 orders the first month.. i was one of the 11,000..

i knew there was going to be some delays.. but not this long. you dont know my personal situation that i'm in now and what i have to deal with do to MIS INFORMATION FROM THE FACTORY.


and the cars started production in March, not May.

was told by the dealer and CS, you should have my car by the END OF APRIL.. i didnt even get the VIN til april 30th.. if you knew me personally, you would know i'm a very patient person.. all i'm asking for is answers.. sick and tired of cloak and dagger crap that Ford is doing..

guest01

Speaking as a 2011 Mustang GT 5.0 owner, I can say it's worth the wait. I ordered mine the week of January 18 and it was (finally) delivered May 26. I waited approximately 23 weeks from the time of order to delivery for my car. While driving from Dallas to Austin last Saturday, I joined up with another 2011 5.0 (Kona Blue) owner on the highway. The poor orange (and BIG) SRT8 that was also driving with us was feeling outnumbered, I'm sure. LOL. That was pretty cool.

The 2011 GT 5.0 has far exceeded the hype, IMO. I'm a long time Mustang fan and have bought (and ordered) many of them over the past 30 years. The 2011 is so far ahead of the 2010 and previous Mustangs that it's just truly amazing. The workmanship and quality would make Mercedes-Benz and BMW proud. The performance (especially for the money) would make them turn green with envy.

Hang in there guys. You'll be sorry if you miss this opportunity to have the best Mustang in a lifetime (unless you just decide to sit out and try for the 2012's early next year).