Car is built! Awaiting shipment.
GT Member
Joined: May 2, 2011
Posts: 109
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From: East Tennessee
All I know is what Jody at FCS told me this morning. If it is not true then I am going to let somebody know about it!! It looks to me like all the FCS people would have the same information.
GT Member
Joined: May 2, 2011
Posts: 109
Likes: 0
From: East Tennessee
I had to stop by my dealer this afternoon and the sales manager asked if I was getting excited and I told him that Ford customer service told one of the guys on the Mustang board that there is a stop ship on all Bosses. He just called me back and tolked to his rep and was told there was a stop ship last week and there are 35 cars ready to ship and mine has been assigned a transport number but has not shipped yet. Deysha told me that mine has not shipped and the ETA has not updated. I would like to know how Jody came up with a stop ship when no one else has. Amazing how given the same info some people have get different answers.
Bob
Bob
Last edited by Traveler1949; Jun 16, 2011 at 04:38 PM.
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Joined: October 25, 2010
Posts: 5,279
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From: Dearborn, MI
We've calmed down from the latest news on the Boss and maybe things aren't too bad. They spent over an hour this morning on the phone talking to various people at Ford and got zero answers as to why the ETA of 5/8 has never been updated on our Boss.
So, I guess I'll have to get the mods to change my name from Boss Lady to Shelby Lady. Our dealer made us a really good offer on a 2012 Shelby they got in 2 weeks ago. They upped the trade-in offer on my GT and came off MSRP on the Shelby, we pick it up tomorrow.
So, I guess I'll have to get the mods to change my name from Boss Lady to Shelby Lady. Our dealer made us a really good offer on a 2012 Shelby they got in 2 weeks ago. They upped the trade-in offer on my GT and came off MSRP on the Shelby, we pick it up tomorrow.
I hope everything works out with you and your dealer.
Deysha
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Joined: October 25, 2010
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From: Dearborn, MI
NOT CURRENTLY ACTIVE ON THIS SITE! DO NOT USE PM FEATURE!
Joined: October 25, 2010
Posts: 5,279
Likes: 16
From: Dearborn, MI
Deysha
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Joined: October 25, 2010
Posts: 5,279
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From: Dearborn, MI
When a customer contacts us for an order status, we can all see the same Vehicle Visibility Report. This report only shows the status of that vehicle at that time. It does not show stop ships or holds of any kind. When we notice (by speaking to the customer) that the order has been with the same status for a while, we can escalate your situation and try to get the reasoning for that status on your specific vehicle. I hope this clarifies things.
Deysha
Member
Joined: May 28, 2011
Posts: 33
Likes: 0
From: West Texas
If anyone is looking for a Race Red w/ Black stripes looks like there's one headed for Pollard Ford in Lubbock, Texas. Our original agreement was $500 over MSRP.
Tasca Super Boss 429 Member
Joined: December 18, 2010
Posts: 3,708
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From: NorCal
Thanks Deysha for all your assistance, but for us there are just way too many unaswered questions that leave us very leary of this car. Why was an updated ETA never given? Why did it take so long to release and ship this car? Why did it have to go back to the plant 9 days after it should have already been delivered. I guess we've just bought too many cars over the years; had some great ones and been burned really bad by a few.
GT Member
Joined: May 2, 2011
Posts: 109
Likes: 0
From: East Tennessee
Traveler1949,
When a customer contacts us for an order status, we can all see the same Vehicle Visibility Report. This report only shows the status of that vehicle at that time. It does not show stop ships or holds of any kind. When we notice (by speaking to the customer) that the order has been with the same status for a while, we can escalate your situation and try to get the reasoning for that status on your specific vehicle. I hope this clarifies things.
Deysha
When a customer contacts us for an order status, we can all see the same Vehicle Visibility Report. This report only shows the status of that vehicle at that time. It does not show stop ships or holds of any kind. When we notice (by speaking to the customer) that the order has been with the same status for a while, we can escalate your situation and try to get the reasoning for that status on your specific vehicle. I hope this clarifies things.
Deysha
Cobra R Member
Joined: December 3, 2010
Posts: 1,851
Likes: 3
the .........
bottom line is listen to Deysha and not all the rumors or (some) lazy salesman making up a story because they do not want to check.
Cobra R Member
Joined: January 4, 2011
Posts: 1,811
Likes: 0
Originally Posted by Boss Lady
We've calmed down from the latest news on the Boss and maybe things aren't too bad. They spent over an hour this morning on the phone talking to various people at Ford and got zero answers as to why the ETA of 5/8 has never been updated on our Boss.
So, I guess I'll have to get the mods to change my name from Boss Lady to Shelby Lady. Our dealer made us a really good offer on a 2012 Shelby they got in 2 weeks ago. They upped the trade-in offer on my GT and came off MSRP on the Shelby, we pick it up tomorrow.
So, I guess I'll have to get the mods to change my name from Boss Lady to Shelby Lady. Our dealer made us a really good offer on a 2012 Shelby they got in 2 weeks ago. They upped the trade-in offer on my GT and came off MSRP on the Shelby, we pick it up tomorrow.
V6 Member
Joined: April 19, 2011
Posts: 64
Likes: 0
From: Ithaca Michigan
I agree LISTEN TO DEYSHA of all the people I have had contact with in FCS she is the only one who cares enough to give good information. Until yesterday when my dealer call his rep to see what was going on it is the first time he has made an effort to find out any information for me. Which is fine as Deysha has been more than accomodating in getting me info on a timly basis. I hope when I order another car (probably a 2013 Boss) I hope Deysha is still in customer service so I have someone I can count on to get good information.
Bob
Bob
Cobra Member
Joined: January 24, 2011
Posts: 1,382
Likes: 1
From: NY
at least they got it right on their third time for me, hopefully. still to be seen
ETA's of 6/5, 6/11, and finally 6/23.
the car is on a rail car that left Mapleton, PA this morning. Should be in NY by Monday
ETA's of 6/5, 6/11, and finally 6/23.
the car is on a rail car that left Mapleton, PA this morning. Should be in NY by Monday
