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A plethora of SYNC issues

Old Dec 29, 2011 | 06:07 AM
  #21  
Bucko's Avatar
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Joined: December 4, 2011
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From: Central Florida
Interesting that the service techs do not know about this, or do not try this to solve an issue.
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Old Dec 29, 2011 | 09:18 AM
  #22  
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Originally Posted by nick_silver
Thanks Jaclyn! I will try all of that out a bit later today and report back.
No problem. Let me know how it goes.

Originally Posted by Bucko
I really like having Jacclyn on this site!
Originally Posted by Double-EDad
My Sync microphone continued to ignore me again today so I did the Master Reset (prior to seeing the above, just 'sniffed' it out on the radio, starting with the "Menu" and "Phone" buttons). That did the trick!! Had to re-aquaint my iphone with the radio via bluetooth. And had to unplug and re-plug my ipod. But I didn't have to reset my Sirius radio presets, which is a plus. And best of all, the Master reset seems to have done the trick.
So far.
Thanks guys, I'm happy to help!

Feel free to private message me anytime.

Jaclyn
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Old Dec 29, 2011 | 07:44 PM
  #23  
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From: Arroyo Grande, CA
So far so good! I followed your directions and I've started the car like 6 times today while running a bunch of errands and have not had any issues so far. I did a few test calls with the names that were having issues and SYNC has recognized them just fine.

If anything starts acting up again, I'll shoot you a PM Jaclyn. Thanks again!
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Old Dec 30, 2011 | 08:25 AM
  #24  
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Originally Posted by nick_silver
So far so good! I followed your directions and I've started the car like 6 times today while running a bunch of errands and have not had any issues so far. I did a few test calls with the names that were having issues and SYNC has recognized them just fine.

If anything starts acting up again, I'll shoot you a PM Jaclyn. Thanks again!
No prob! Happy to help whenever I can.

Jaclyn
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Old Feb 25, 2013 | 11:02 AM
  #25  
LouL's Avatar
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Joined: February 19, 2013
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From: Greenbelt, MD
I have found this thread interesting, but my sync issues are even worse. My 2013 Mustang is 6 months old, and I have had it in the shop 3 times for my sync failing completely. When I say completely, I have no bluetooth connection to my phone, the Aux input does not work, and when i press the "phone" button as suggested to reset the system, it does not work.

The shop reloaded the software once, replaced a module a second time. After replacing the module, the sync work for about 4 days and then died again, same symptoms. It is in the shop today hopefully being repaired.

Is this normal or have I just been lucky enough to get a "special" car.
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Old Feb 27, 2013 | 11:15 AM
  #26  
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Originally Posted by LouL
I have found this thread interesting, but my sync issues are even worse. My 2013 Mustang is 6 months old, and I have had it in the shop 3 times for my sync failing completely. When I say completely, I have no bluetooth connection to my phone, the Aux input does not work, and when i press the "phone" button as suggested to reset the system, it does not work.

The shop reloaded the software once, replaced a module a second time. After replacing the module, the sync work for about 4 days and then died again, same symptoms. It is in the shop today hopefully being repaired.

Is this normal or have I just been lucky enough to get a "special" car.
Hi, LouL -

I'd like to look into this further. Please PM your VIN, the type of devices you wish to have paired, and their carriers.

Jaclyn
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