track apps issues..
9/17/12, 04:31 PM
#1
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track apps issues..
I have a 2013 with the track apps and on several occasions I have went in to look at the saved times and they are gone. all of the 0-30, 0-60, 0-100 accelleration tests will show 2.2 seconds and the timed area will show 100 seconds.. Has this happened to anyone else..? If so do you have a tune?
It's becoming a problem to have to go out and reset all of my best times every other week...
It's becoming a problem to have to go out and reset all of my best times every other week...
9/17/12, 07:15 PM
#2
I have the same thing happening. And now that you mention tune that may be the issue. I have been doing some testing and evaluating on different tunes for Doug and so have swapped tunes several times. I didn't make the connection that the history ends up cleared out after each tune is swapped until your post.
Glad I didn't tell the dealership to check that while they have the car (my ambient lighting keeps going out - mainly the red color goes out).
Glad I didn't tell the dealership to check that while they have the car (my ambient lighting keeps going out - mainly the red color goes out).
9/17/12, 07:22 PM
#3
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I have only installed the tune one time so it's not clearing out because of a tune change. The first time it happened I thought it was on me but then I started paying attention and sure enough it's resetting on its own.
9/18/12, 07:25 PM
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Convenient
"...No, seriously, I had a 4.5 second 0-60 time. Here, look...aw shucks, the computer "erased" it..."
I actually haven't used my track apps yet. Hopefully I don't have the same problem.
Good luck figuring it out!
I actually haven't used my track apps yet. Hopefully I don't have the same problem.
Good luck figuring it out!
9/19/12, 08:09 AM
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Well mine reset the 0-100 to 2.3 seconds I'll take that any day haha.
9/19/12, 01:09 PM
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Mine won't save 0-30mph runs, and the times won't transfer to the "All Time Best" screen... Not sure what the issue is, but it doesn't bother me that much
2/20/13, 06:01 PM
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My Track Apps disappeared completely! LC, ride , and Steer buttons do nothing.
Anyone else have this happen?
Will have to see what the dealer says after I take it in.
2013 Shelby GT SVT "Fully Loaded"
Anyone else have this happen?
Will have to see what the dealer says after I take it in.
2013 Shelby GT SVT "Fully Loaded"
2/26/13, 06:58 AM
#10
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I recommend you bring your vehicle in to your Ford dealer and have it checked out. Then, PM me with your VIN, dealer, mileage, full name, and best daytime number so I can escalate this to the customer service manager for your area.
Deysha
2/26/13, 11:03 AM
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Thank you Deysha, That is exactly what I did yesterday. SVT guy said to try the other key, and that should allow me to reset the "My Key" feature. Unfortunately my dealership of choice is 1 and a half hours away. So, when I got home, I grabbed the other "Administrator" key, and I had full use of everything again. I then reset all keys to remove "My Key". All is good again. Found out that since I received the car, I was not using the Administrator key, and I had turned on "My Key". "My Key" lets you set restrictions and it disables the Track Applications. I did not notice this when it happened because I don't use the tracks apps very often.
Note to All ! Always take ALL of your keys with you when you take your car in for service or maintenance.
2/28/13, 09:20 AM
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Thank you Deysha, That is exactly what I did yesterday. SVT guy said to try the other key, and that should allow me to reset the "My Key" feature. Unfortunately my dealership of choice is 1 and a half hours away. So, when I got home, I grabbed the other "Administrator" key, and I had full use of everything again. I then reset all keys to remove "My Key". All is good again. Found out that since I received the car, I was not using the Administrator key, and I had turned on "My Key". "My Key" lets you set restrictions and it disables the Track Applications. I did not notice this when it happened because I don't use the tracks apps very often.
Note to All ! Always take ALL of your keys with you when you take your car in for service or maintenance.
Note to All ! Always take ALL of your keys with you when you take your car in for service or maintenance.
Deysha
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