VIN, Build, Delivered: The 2012 Edition
5/25/11 | 09:17 PM
#1782
Mach 1 Member
Joined: October 12, 2009
Posts: 963
Likes: 2
From: New Orleans, LA
Don't hold your breath. Mine has been in transit according to Deysha since 5-16-11. Although I think the RR being flooded on the way to NOLA is what is delaying my car.
5/25/11 | 09:27 PM
#1783
Bullitt Member
Joined: April 9, 2011
Posts: 203
Likes: 0
From: Houston
I am so sick and tired of Ford and the Ford dealer I am working with. I have waited 17 1/2 weeks for this **** car and nothing. It has been built for a month and is now somewhere in Minnesota waiting for a transport to Iowa. Two ETAs have come and gone and all the dealer can or will say is hopefully they receive it in a few days. Based upon past experience I can guarantee this car will not show up within three days. This is the worst major purchase experience I have been through. I think what really makes me mad is Ford could care less.
I have asked Deysha for a way to escalate my frustration up the chain of command within Ford and received no response. I have called FCS twice. The second time I was told I would receive a call in two days. Did I receive the call? NO
I have wanted a Mustang for twenty years. Like most of you I have researched them to death, dreamed about what my first mods would be, and was excited beyond belief the day I placed the order. Since then it has been one big disappointment. The excitement was gone long ago. I told my dealer I was very disatisfied with their lack of communication to me even when I asked for weekly updates. I also told them I was very unhappy with Ford. I was told Ford would not do anything to make me happy. It appears the dealer will not either. All in all I do no think anyone from Ford or the dealer really cares.
I am honestly on the fence now about buying this car when it comes in. Part of me wants to tell the dealer to stick it based upon principal. The other part of me says to grin and bear it. Honestly though I do not feel like parting with $40,000 hard earned dollars on a product built by a manufacturer that does not care no matter how long I have wanted it. I bet Dodge or Chevy would like my $40,000.
Ford you had a chance to earn a new customer but instead you have made me a new customer for your competition. But do I think you will care? NO
I have asked Deysha for a way to escalate my frustration up the chain of command within Ford and received no response. I have called FCS twice. The second time I was told I would receive a call in two days. Did I receive the call? NO
I have wanted a Mustang for twenty years. Like most of you I have researched them to death, dreamed about what my first mods would be, and was excited beyond belief the day I placed the order. Since then it has been one big disappointment. The excitement was gone long ago. I told my dealer I was very disatisfied with their lack of communication to me even when I asked for weekly updates. I also told them I was very unhappy with Ford. I was told Ford would not do anything to make me happy. It appears the dealer will not either. All in all I do no think anyone from Ford or the dealer really cares.
I am honestly on the fence now about buying this car when it comes in. Part of me wants to tell the dealer to stick it based upon principal. The other part of me says to grin and bear it. Honestly though I do not feel like parting with $40,000 hard earned dollars on a product built by a manufacturer that does not care no matter how long I have wanted it. I bet Dodge or Chevy would like my $40,000.
Ford you had a chance to earn a new customer but instead you have made me a new customer for your competition. But do I think you will care? NO
5/25/11 | 09:39 PM
#1784
Bullitt Member
Joined: April 9, 2011
Posts: 203
Likes: 0
From: Houston
Mine just made it to Ramp 51 on 5/22. (in transit) Do you know what Ramp your Mustang is on? I've heard that when it reaches Ramp 5 or few others mentioned that it will be on the way soon. From what i hear about Ramp 51, that sounds like some in between holding warehouse. I hope not. I am ready to get my ride out on the road. (14 1/2 week wait so far)
5/25/11 | 10:32 PM
#1785
Bullitt Member
Joined: February 2, 2011
Posts: 443
Likes: 7
From: FAR ROCKAWAY, NY
Finally got my window sticker !!!!!!!!!!
Just got a message from Desha.
Hey Rick,
Thank you for the info. I was able to check on your order and it has been sent into the plant to build by Jun-02-2011. It shows an ETA of Jun-11-2011 which is subject to change. It also received a VIN: 1ZVBP8FF6C5229267. Have a great day!
Deysha
__________________
Ford Customer Service Division
p: 800.392.FORD
t: @FordCustService; @Ford
f: facebook.com/Ford
Hey Rick,
Thank you for the info. I was able to check on your order and it has been sent into the plant to build by Jun-02-2011. It shows an ETA of Jun-11-2011 which is subject to change. It also received a VIN: 1ZVBP8FF6C5229267. Have a great day!
Deysha
__________________
Ford Customer Service Division
p: 800.392.FORD
t: @FordCustService; @Ford
f: facebook.com/Ford
Thanks to Deysha.
http://fordlabels.webview.biz/webvie...BP8FF6C5229267
Last edited by STUKUP2112; 5/25/11 at 11:14 PM.
5/25/11 | 10:39 PM
#1786
Member
Joined: May 9, 2011
Posts: 4
Likes: 0
Hang in there RaceRed12. I know it's easier said than done. I'm living the wait too. I ordered mine based on the so called 6 to 8 weeks. (Just before my vehicle inspection went out). I don't feel like dumping $1000 on getting the rack & pinion replaced on my 2000 V6 mustang when i have a 2012 Mustang GT on the way. (lucky i have a company truck) My order was put in just less than 2 weeks after your order and just made it to Ramp 51 this past sunday. The waiting game continues... So, try to not work yourself up too much about the wait (Yes, i know it sucks). It will get to you and you'll be feeling good then.
5/26/11 | 04:50 AM
#1787
Member
Joined: August 14, 2010
Posts: 24
Likes: 0
Took delivery last night, leaving for a 1866 mile round trip to Galveston tomorrow!
Ordered 3/21, built 5/5, delivered to dealer 5/23. It's in the shop getting stuff put on, I'll get to drive it in a day or two, hopefully!
2012 Kona Blue GT Premium 401A Convertible, 6R80, electronics package, comfort package, HID, rear camera, backup sensors, polished aluminum wheels, CS front fascia and foglamps, rear diffuser, decklid panel, and bright billet grille.
2012 Kona Blue GT Premium 401A Convertible, 6R80, electronics package, comfort package, HID, rear camera, backup sensors, polished aluminum wheels, CS front fascia and foglamps, rear diffuser, decklid panel, and bright billet grille.
5/26/11 | 05:30 AM
#1788
Mach 1 Member
Joined: March 20, 2011
Posts: 869
Likes: 0
From: Bremen, Indiana
Originally Posted by SynisterGT
Don't hold your breath. Mine has been in transit according to Deysha since 5-16-11. Although I think the RR being flooded on the way to NOLA is what is delaying my car.
5/26/11 | 06:21 AM
#1789
NOT CURRENTLY ACTIVE ON THIS SITE! DO NOT USE PM FEATURE!
Joined: October 25, 2010
Posts: 5,279
Likes: 16
From: Dearborn, MI
I am so sick and tired of Ford and the Ford dealer I am working with. I have waited 17 1/2 weeks for this **** car and nothing. It has been built for a month and is now somewhere in Minnesota waiting for a transport to Iowa. Two ETAs have come and gone and all the dealer can or will say is hopefully they receive it in a few days. Based upon past experience I can guarantee this car will not show up within three days. This is the worst major purchase experience I have been through. I think what really makes me mad is Ford could care less.
I have asked Deysha for a way to escalate my frustration up the chain of command within Ford and received no response. I have called FCS twice. The second time I was told I would receive a call in two days. Did I receive the call? NO
I have wanted a Mustang for twenty years. Like most of you I have researched them to death, dreamed about what my first mods would be, and was excited beyond belief the day I placed the order. Since then it has been one big disappointment. The excitement was gone long ago. I told my dealer I was very disatisfied with their lack of communication to me even when I asked for weekly updates. I also told them I was very unhappy with Ford. I was told Ford would not do anything to make me happy. It appears the dealer will not either. All in all I do no think anyone from Ford or the dealer really cares.
I am honestly on the fence now about buying this car when it comes in. Part of me wants to tell the dealer to stick it based upon principal. The other part of me says to grin and bear it. Honestly though I do not feel like parting with $40,000 hard earned dollars on a product built by a manufacturer that does not care no matter how long I have wanted it. I bet Dodge or Chevy would like my $40,000.
Ford you had a chance to earn a new customer but instead you have made me a new customer for your competition. But do I think you will care? NO
I have asked Deysha for a way to escalate my frustration up the chain of command within Ford and received no response. I have called FCS twice. The second time I was told I would receive a call in two days. Did I receive the call? NO
I have wanted a Mustang for twenty years. Like most of you I have researched them to death, dreamed about what my first mods would be, and was excited beyond belief the day I placed the order. Since then it has been one big disappointment. The excitement was gone long ago. I told my dealer I was very disatisfied with their lack of communication to me even when I asked for weekly updates. I also told them I was very unhappy with Ford. I was told Ford would not do anything to make me happy. It appears the dealer will not either. All in all I do no think anyone from Ford or the dealer really cares.
I am honestly on the fence now about buying this car when it comes in. Part of me wants to tell the dealer to stick it based upon principal. The other part of me says to grin and bear it. Honestly though I do not feel like parting with $40,000 hard earned dollars on a product built by a manufacturer that does not care no matter how long I have wanted it. I bet Dodge or Chevy would like my $40,000.
Ford you had a chance to earn a new customer but instead you have made me a new customer for your competition. But do I think you will care? NO
Deysha
5/26/11 | 07:04 AM
#1790
NOT CURRENTLY ACTIVE ON THIS SITE! DO NOT USE PM FEATURE!
Joined: October 25, 2010
Posts: 5,279
Likes: 16
From: Dearborn, MI
Just got a message from Desha.
Hey Rick,
Thank you for the info. I was able to check on your order and it has been sent into the plant to build by Jun-02-2011. It shows an ETA of Jun-11-2011 which is subject to change. It also received a VIN: 1ZVBP8FF6C5229267. Have a great day!
Deysha
__________________
Ford Customer Service Division
p: 800.392.FORD
t: @FordCustService; @Ford
f: facebook.com/Ford
Hey Rick,
Thank you for the info. I was able to check on your order and it has been sent into the plant to build by Jun-02-2011. It shows an ETA of Jun-11-2011 which is subject to change. It also received a VIN: 1ZVBP8FF6C5229267. Have a great day!
Deysha
__________________
Ford Customer Service Division
p: 800.392.FORD
t: @FordCustService; @Ford
f: facebook.com/Ford
Woo Hoo !! Got my VIN, Build Date and ETA today from Deysha !!!
Hi Scott,
Great News!! I checked on your order today and it has scheduled to build by Jun-06-2011. It has an ETA of Jun-11-2011 which is subject to change. It also received a VIN: 1ZVBP8CU4C5229805. Have a great day!
Deysha __________________
Hi Scott,
Great News!! I checked on your order today and it has scheduled to build by Jun-06-2011. It has an ETA of Jun-11-2011 which is subject to change. It also received a VIN: 1ZVBP8CU4C5229805. Have a great day!
Deysha __________________
Deysha
5/26/11 | 07:27 AM
#1791
NOT CURRENTLY ACTIVE ON THIS SITE! DO NOT USE PM FEATURE!
Joined: October 25, 2010
Posts: 5,279
Likes: 16
From: Dearborn, MI
Deysha
5/26/11 | 08:00 AM
#1792
GT Member
Joined: January 24, 2011
Posts: 180
Likes: 0
Hang in there guys, after 6 months of waiting myself, I can tell you that driving this thing will make you forget all the aggravation, yeah even really deep aggravation like the one I endured for a long time
Deysha was a definite BIG help in the process
Deysha was a definite BIG help in the process
5/26/11 | 08:05 AM
#1793
Bullitt Member
Joined: April 9, 2011
Posts: 203
Likes: 0
From: Houston
Originally Posted by FordCustomerService
No 2012GrabbGT, this is only another ramp where the vehicles wait to be shipped off. And I triple checked that.
Deysha
Deysha
5/26/11 | 08:16 AM
#1794
GT Member
Joined: March 3, 2004
Posts: 145
Likes: 3
From: Denver, CO
Ok, today is supposedly the day. The dealer told me yesterday that the local trucking company should be delivering our Stang to the dealership today. Our dealer already has our PDI scheduled for today, as long as it arrives before 3pm, otherwise he has it on the books for tomorrow (Friday, 5/27) morning. PDI will take about two hours.
They also said they would call us if and when the delivery truck arrived so we could come over and watch our car being unloaded. It is hard to believe, but we may actually get to set eyes on our car for the first time today! Man I hope we get to!
They also said they would call us if and when the delivery truck arrived so we could come over and watch our car being unloaded. It is hard to believe, but we may actually get to set eyes on our car for the first time today! Man I hope we get to!
5/26/11 | 08:22 AM
#1795
Mach 1 Member
Joined: May 1, 2011
Posts: 671
Likes: 3
From: Sarasota, FL
Originally Posted by EvilPeppard
Ok, today is supposedly the day. The dealer told me yesterday that the local trucking company should be delivering our Stang to the dealership today. Our dealer already has our PDI scheduled for today, as long as it arrives before 3pm, otherwise he has it on the books for tomorrow (Friday, 5/27) morning. PDI will take about two hours.
They also said they would call us if and when the delivery truck arrived so we could come over and watch our car being unloaded. It is hard to believe, but we may actually get to set eyes on our car for the first time today! Man I hope we get to!
They also said they would call us if and when the delivery truck arrived so we could come over and watch our car being unloaded. It is hard to believe, but we may actually get to set eyes on our car for the first time today! Man I hope we get to!
What is involved in the PDI?
5/26/11 | 08:25 AM
#1796
V6 Member
Joined: April 14, 2011
Posts: 57
Likes: 0
From: NJ
Well some good news from my dealer this morning. He's been calling every morning this week. I guess he's getting worried I'm going to cancel and he's right to think that. Anyway my ride is out of the purgatory of Ramp51 (whether for additional work or not) and has moved to New Boston MI. Ramp5M for shipment, I hope! Hopefully I'll have it by the 6/4.
5/26/11 | 08:25 AM
#1797
GT Member
Joined: March 3, 2004
Posts: 145
Likes: 3
From: Denver, CO
5/26/11 | 08:25 AM
#1798
Mach 1 Member
Joined: March 20, 2011
Posts: 869
Likes: 0
From: Bremen, Indiana
Originally Posted by FordCustomerService
Noooooo RaceRed12!!! I think you should call them later on today!!! (Hint, hint) Pleeeeease, just one more day! I truly do understand your frustration. Please just wait until today!!
Deysha
Deysha
5/26/11 | 11:21 AM
#1799
Mach 1 Member
Joined: October 12, 2009
Posts: 963
Likes: 2
From: New Orleans, LA
Mine just made it to Ramp 51 on 5/22. (in transit) Do you know what Ramp your Mustang is on? I've heard that when it reaches Ramp 5 or few others mentioned that it will be on the way soon. From what i hear about Ramp 51, that sounds like some in between holding warehouse. I hope not. I am ready to get my ride out on the road. (14 1/2 week wait so far)