Check in: what has FAILED, BROKEN or worn out on your '10+ Mustang?
3/26/14 | 03:01 AM
#41
GT Member
Joined: March 20, 2014
Posts: 119
Likes: 1
From: Stockton, CA
I just started having this same issue with my brand new Galaxy S4. I had an older Droid Bionic that had no problems with Sync, but would freeze randomly on its own; so we decided to upgrade to the Samsung. At first Sync and the Galaxy communicated like champs but now, like a week later Sync keeps giving me error messages while trying to use any apps (like Pandora).
3/26/14 | 05:26 AM
#42
Mach 1 Member
Joined: March 10, 2014
Posts: 564
Likes: 0
From: Manchester, NH
I just started having this same issue with my brand new Galaxy S4. I had an older Droid Bionic that had no problems with Sync, but would freeze randomly on its own; so we decided to upgrade to the Samsung. At first Sync and the Galaxy communicated like champs but now, like a week later Sync keeps giving me error messages while trying to use any apps (like Pandora).
It could be one of the major reasons why Ford is ditching MSFT Sync in Lieu of a RIM solution for 2015 + models.
3/26/14 | 07:52 AM
#43
Legacy TMS Member
Joined: September 6, 2011
Posts: 1,892
Likes: 56
From: Kansas City, MO
I have had many sync vehicles. F-150's, fusions, edge, Taurus, mustang, etc. during this time I ran into similar issues and I figured out one common denominator every time I experienced a sync issue forcing me to pull the sync fuse and force a hard reboot of the system. Each time it was caused by what I believe was me overloading he system. I'll explain. I use an iPhone and use iCloud to sync all of my music in the cloud. It's a massive amount of music and I like being able to access all of it any time I want. I noticed that when sync would freak out so to speak the show all music and iTunes Match functionality was turned on. When I only had music that was physically on my phone active I had no issues. For some reason I do not believe sync likes the iTunes Match feature. If using an iPhone I recommend pulling your sync fuse to force a hard reboot, and turn off the iTunes Match feature prior to getting in your car each time. It's helped me a ton and I now have much fewer issues.
I believe the iTunes Match feature makes the phone appear as if it has a new profile each time and sync tries to create a new sync image each time. Then sooner or later it runs out of memory and acts nuts as you describe.
I believe the iTunes Match feature makes the phone appear as if it has a new profile each time and sync tries to create a new sync image each time. Then sooner or later it runs out of memory and acts nuts as you describe.
3/26/14 | 08:46 AM
#44
Mach 1 Member
Joined: March 10, 2014
Posts: 564
Likes: 0
From: Manchester, NH
What I believe to be the issue is the fact that Sync is running out of memory trying to index all of the music in the cloud. When I have the cloud shut down on my device it operates flawlessly. When you have 60 + GB of music, etc. in the cloud Sync is trying to index all of that data and this is what I believe the issue to be. I beleive it is too much for the Sync system to index.
3/26/14 | 02:49 PM
#47
Legacy TMS Member
Joined: September 6, 2011
Posts: 1,892
Likes: 56
From: Kansas City, MO
Streaming Blue Tooth Audio isn't the issue.
What I believe to be the issue is the fact that Sync is running out of memory trying to index all of the music in the cloud. When I have the cloud shut down on my device it operates flawlessly. When you have 60 + GB of music, etc. in the cloud Sync is trying to index all of that data and this is what I believe the issue to be. I beleive it is too much for the Sync system to index.
What I believe to be the issue is the fact that Sync is running out of memory trying to index all of the music in the cloud. When I have the cloud shut down on my device it operates flawlessly. When you have 60 + GB of music, etc. in the cloud Sync is trying to index all of that data and this is what I believe the issue to be. I beleive it is too much for the Sync system to index.
3/26/14 | 03:32 PM
#48
Mach 1 Member
Joined: March 10, 2014
Posts: 564
Likes: 0
From: Manchester, NH
So all that said as long as you never physically connect your iphone, etc. when streaming music from their cloud service Sync should never blow up so to speak? LOL
3/26/14 | 03:47 PM
#49
Ford In-Vehicle Technology Rep
Joined: August 11, 2011
Posts: 449
Likes: 3
I just started having this same issue with my brand new Galaxy S4. I had an older Droid Bionic that had no problems with Sync, but would freeze randomly on its own; so we decided to upgrade to the Samsung. At first Sync and the Galaxy communicated like champs but now, like a week later Sync keeps giving me error messages while trying to use any apps (like Pandora).
I suggest that you perform a soft reset to your phone. This will improve your connection with SYNC. This is normally done by removing the battery from your phone and replacing it. Once it boots back up, start the car and see if it automatically connects. Let me know how it goes.
Check out the connection tips on this page as well: http://support.ford.com/sync-technol...eshooting-sync
Kim
3/26/14 | 03:54 PM
#50
Super Boss Lawman Member
Joined: October 16, 2012
Posts: 4,420
Likes: 214
From: Vancouver BC
I thought of that after I wrote that post. I believe you are correct. The SHO behaves teh same when when streaming via blue tooth. You can;t search songs via voice commands when streaming via blue tooth.
So all that said as long as you never physically connect your iphone, etc. when streaming music from their cloud service Sync should never blow up so to speak? LOL
So all that said as long as you never physically connect your iphone, etc. when streaming music from their cloud service Sync should never blow up so to speak? LOL
3/26/14 | 10:12 PM
#51
Shelby GT500 Member
Joined: March 3, 2004
Posts: 2,633
Likes: 0
From: Richmond VA
It's something to do with SYNC. When it pops up saying "indexing" I just unplug the phone and reconnect it. And that seems to cure the issue. It only happens when I turn the car off with my phone still connected. I'm still trying to get in and update my SYNC to see if it fixes anything. But it only takes me a second to unplug it and got back through the menu to get back and re-sync the USB
3/26/14 | 10:45 PM
#52
Bullitt Member
Joined: August 13, 2013
Posts: 261
Likes: 0
From: Burlington
For mine - only one issue since I got it in Oct last year.
The side mirrors wouldn't move due to a loose wire. Worked when I got it, and didn't notice until now - probably because I don't normally let anyone else drive the car.
Fixed perfectly under warranty.
The only other issue is that I'm now wishing I had the V8!
Oh, and I hope the pony projector lights don't go. So far, that and the glass roof make people go "WOW" when they see this car. I'd say the projector lights alone have probably nudged at least one friend I know over the brink into seriously considering the purchase of a 2015 this year.
The side mirrors wouldn't move due to a loose wire. Worked when I got it, and didn't notice until now - probably because I don't normally let anyone else drive the car.
Fixed perfectly under warranty.
The only other issue is that I'm now wishing I had the V8!
Oh, and I hope the pony projector lights don't go. So far, that and the glass roof make people go "WOW" when they see this car. I'd say the projector lights alone have probably nudged at least one friend I know over the brink into seriously considering the purchase of a 2015 this year.
Last edited by Mrsuitcase; 3/26/14 at 10:47 PM.
3/27/14 | 01:02 PM
#53
Ford In-Vehicle Technology Rep
Joined: August 11, 2011
Posts: 449
Likes: 3
It's something to do with SYNC. When it pops up saying "indexing" I just unplug the phone and reconnect it. And that seems to cure the issue. It only happens when I turn the car off with my phone still connected. I'm still trying to get in and update my SYNC to see if it fixes anything. But it only takes me a second to unplug it and got back through the menu to get back and re-sync the USB
The website is working correctly now. Keeping your software up-to-date is always a good idea. Check here to see if any updates are available for instant download: www.Support.Ford.com
Kim
3/27/14 | 01:08 PM
#54
Shelby GT500 Member
Joined: March 3, 2004
Posts: 2,633
Likes: 0
From: Richmond VA
Hey conv_stang, The website is working correctly now. Keeping your software up-to-date is always a good idea. Check here to see if any updates are available for instant download: www.Support.Ford.com Kim
3/30/14 | 12:29 PM
#56
Shelby GT350 Member
Joined: February 26, 2012
Posts: 2,205
Likes: 392
From: Down south in Dixie
For mine - only one issue since I got it in Oct last year.
The side mirrors wouldn't move due to a loose wire. Worked when I got it, and didn't notice until now - probably because I don't normally let anyone else drive the car.
Fixed perfectly under warranty.
The only other issue is that I'm now wishing I had the V8!
Oh, and I hope the pony projector lights don't go. So far, that and the glass roof make people go "WOW" when they see this car. I'd say the projector lights alone have probably nudged at least one friend I know over the brink into seriously considering the purchase of a 2015 this year.
The side mirrors wouldn't move due to a loose wire. Worked when I got it, and didn't notice until now - probably because I don't normally let anyone else drive the car.
Fixed perfectly under warranty.
The only other issue is that I'm now wishing I had the V8!
Oh, and I hope the pony projector lights don't go. So far, that and the glass roof make people go "WOW" when they see this car. I'd say the projector lights alone have probably nudged at least one friend I know over the brink into seriously considering the purchase of a 2015 this year.
3/30/14 | 05:28 PM
#57
Team Mustang Source
Joined: January 15, 2005
Posts: 1,426
Likes: 0
From: So. FL
We have a 2011 V6 MCA A6. Had both door panels replaced @ 30,000 miles or so, as the armrest padding was getting deformed. Had both lower A arms replaced, around 31,000 miles, with the latest version with heat shields, which fixed creaking grunting noises during the hot south Florida summer. Also, just had the water pump go bad (leaking) at 34,187 miles.
3/30/14 | 09:20 PM
#59
Super Boss Lawman Member
Joined: October 16, 2012
Posts: 4,420
Likes: 214
From: Vancouver BC
3/30/14 | 11:38 PM
#60
GT Member
Joined: March 20, 2014
Posts: 119
Likes: 1
From: Stockton, CA
Hello to both of you,
I suggest that you perform a soft reset to your phone. This will improve your connection with SYNC. This is normally done by removing the battery from your phone and replacing it. Once it boots back up, start the car and see if it automatically connects. Let me know how it goes.
Check out the connection tips on this page as well: http://support.ford.com/sync-technol...eshooting-sync
Kim
I suggest that you perform a soft reset to your phone. This will improve your connection with SYNC. This is normally done by removing the battery from your phone and replacing it. Once it boots back up, start the car and see if it automatically connects. Let me know how it goes.
Check out the connection tips on this page as well: http://support.ford.com/sync-technol...eshooting-sync
Kim
Thanks for the help though!