2005-2009 Mustang Information on The S197 {Gen1}

Global Window Problem

Old Apr 22, 2005 | 07:42 PM
  #22  
StangNut's Avatar
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What dealer did you go to? It's hard to find one that's willing to fix it or that even knows how.
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Old Apr 24, 2005 | 06:47 PM
  #24  
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Joined: August 23, 2004
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Got mine fixed!!!!!!!!
Saturday I had to take a trip to Pensacola, FL (about 2 hours away)
I figured since I was down there I'd stop by World Ford and see what kind of mark-ups they had on Mustangs. Just as I was pulling out of the lot I decide to see if their service dpt. was open. I started asking a service writer if he knew anything about the problem. He didn't but he started looking it up in the online shop manual even after I told him Ford didn't want them doing it. He couldn't find anything but he got a couple of the techs involved and when I told them I had a list of dealers they could call to ask how to do it, I think they got a little pissed. Like I was saying they were incompetent(sp?) Anyway, I think they took it as a challenge and decided to find out how to do it. The techs went off and looked at the shop manual themselves and in a few minutes had me pull my car around. They got their little portable computer / laptop looking "toy" and plugged it into the "junction box". After about 2 minutes the guy operating the computer hopped out and said "There. It works." and walked off. He just wanted to prove he could do it.
So maybe that's the way to get these guys to activate it. **** them off by telling them they can't?
Anyway, its' World Ford in Pensacola, FL and the tech's name is Paul McDonald. 888-864-6732
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Old Apr 24, 2005 | 09:32 PM
  #25  
antdog's Avatar
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Joined: March 22, 2005
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Originally posted by StangNut@April 24, 2005, 6:50 PM
Got mine fixed!!!!!!!!
Saturday I had to take a trip to Pensacola, FL (about 2 hours away)
I figured since I was down there I'd stop by World Ford and see what kind of mark-ups they had on Mustangs. Just as I was pulling out of the lot I decide to see if their service dpt. was open. I started asking a service writer if he knew anything about the problem. He didn't but he started looking it up in the online shop manual even after I told him Ford didn't want them doing it. He couldn't find anything but he got a couple of the techs involved and when I told them I had a list of dealers they could call to ask how to do it, I think they got a little pissed. Like I was saying they were incompetent(sp?) Anyway, I think they took it as a challenge and decided to find out how to do it. The techs went off and looked at the shop manual themselves and in a few minutes had me pull my car around. They got their little portable computer / laptop looking "toy" and plugged it into the "junction box". After about 2 minutes the guy operating the computer hopped out and said "There. It works." and walked off. He just wanted to prove he could do it.
So maybe that's the way to get these guys to activate it. **** them off by telling them they can't?
Anyway, its' World Ford in Pensacola, FL and the tech's name is Paul McDonald. 888-864-6732
Good for you!!

My dealer called me and asked me to bring my car down so they could activate it. Customer service sures varys from dealer to dealer. That's not good. :notnice:
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