Just checked to see if ford maybe hooked me up with some BOSS bezels in my GT... No go... Dang

 

See below...vvv

Congrats

 

But how could that be? I thought the Bosses were super duper extra special cars that were built by Jesus himself. There's no way a car that rare and awesome could possibly come off of the same line as a "regular" Mustang that us peons drive.








J/K, don't get you're panties in a bunch Boss guys.

 

Same assembly line. But guided by angels. And the engines in Canada are given a native power prayer blessing, but otherwise they are like a basic Mustang. Just they get us closer to God.


JKtoo

 

 

Do you know what's that white stuff on top of chicken poop?

 

More chicken poop? Lol

 

Hey guys!

I just wanted to reach out to everyone who has the chrome vent covers. The vent covers are indeed supposed to have a satin finish. Please send me a PM with your VIN, mileage, contact info, and your dealer. I will get in touch with the Customer Service Manager in your area so this can be addressed.

Thank you for the mention, guys!!

Deysha

 

Deysha. Our own personal mustang angel. You rock!

 

See my post here.

https://themustangsource.com/f813/my...3/#post6144709

 

The SELLING DEALER should have made it right. That's not to say Ford didn't make a build error, but that stuff can and does happen.

 

The selling dealer is making it right, but what a stupid policy that states cosmetic build errors must be found in the first 3 days of ownership. Come on where's the common sense in this. I'm done.

 

The common sense is that the DEALER is responsible (remember, I work at a dealership). Who's to say that someone wouldn't defraud Ford by swapping in a cheaper part and then claiming it was misbuilt?


There has to be a limit for something that is the responsibility of the dealer to catch.

 

Oh, you're right! I didn't realize someone could install a chrome part that didn't match the rest of the vents so Ford would have to fix it.

 

You have a good point. In my case I have the second car after mine which has the same defect. That car is in Georgia, and is for sale here:

You can see the chrome vents in the interior pics.

 

Wait wait wait. How is the dealership responsible for it when it was built wrong from the factory? Not to mention how could someone so easily swap out this part when everyone is saying that it needs to be done by the dealership because it is not something that can be fixed unless done by a dealership?

I mean did I miss something here? When did people stop becoming accountable for their mistakes? I think a good dealership would step up, contact Ford, explain the problem, then make it right. I don't think the dealership should have to eat any costs when it was the parent company that screwed it up from the get go.

I do like the post about how the cars can be rare and now be a 1 of 1, but at the same time you did pay for something very specific and should receive what your paid for.

 

You're not a very good listener.

 

You should take your own advice. My father always told me that in retail, the customer is ALWAYS right.

 

You aren't a very good listener either.


A) I stated (correctly) that the DEALER should make it right. I believe you said they are. Perfect.

B) The customer is very often wrong; it is the responsibility of the business to manage the customer's perception to make them feel right. Did your father own a car dealership?



The business in this case is the DEALER. Ford is a manufacturer. Dealers retail their products. It is the DEALER'S responsibility to inspect the vehicles at delivery. There is protocol for this, including a time limit.

Therefore, if the dealer ACCEPTS the vehicle as delivered, it then becomes their responsibility if it is misbuilt. Same goes for scratches, dents, etc.




You also technically accepted the vehicle at delivery, and it is not the dealer's responsibility (technically) to do anything at all, but IMO it is the right thing to do (as I previously stated I would do it at my store) to make you FEEL right, even though you are wrong.




Ultimately the dealer AND Ford SHOULD (and I believe they do) want you to be happy. (FWIW I do too, in spite of your incessant arguing over a point of which you are ignorant)

I also agree that it shouldn't have taken Deysha's intervention to get the dealer to take responsibility.


Once again, I'm glad you are getting what you want and your car will be as you want it

 

So let me make sure I get this right.
It's the dealers fault for not catching the chrome error.

So does that make it walmarts fault if I buy a gallon of 5w20 motor oil and the bottle was missmarked and was really powersteering fluid? After all Walmart was the retailer