You may have seen that a couple of folks, including me, have Bosses with a miss matched center vent. The rectangular enclosure should have a satin finish. Well, ours are chrome.

After speaking with Ford directly, they have determined that I will have to pay for the replacement. You must report "cosmetic" problems within first 36 hour of ownership to the delivering dealer. I explained that this isn't a paint flaw or a dent. The car was built WRONG.

Anyway, it's now been months since I took delivery. The part is about $400, and I stopped by the dealer, and the tech told me about one hour labor. So, for $500 I can have my Boss put right. If this happened to my BMW, the dealer would have been all over it.

I'm not mad, just think it's bad policy to not fix build errors.

 

My car is #807, my center and right vent trim is chrome as well. #808 is the same as mine.

400$ is too high a quote for the part. I'm calling BS on the pricing. On the Ford parts site the price is ~280$, (~330$ retail).

 

Regardless of the part cost, it is the moral of the story. 36 hours is too short to be reasonable. I would agree with something like 30 days.... but 36 hours, give me a break!

 

Chris, I think you are correct about $330. I was guessing. The dealer said they'd cut me some slack on the part........Still chicken poop though.

 

By any chance, did you let your dealership do a PDI on your cars? If so. I would pm Deysha about this one.

 

Ragrdless if time...it's a build error!

 

Yep. +1

 

Yep, PDI completed. I've already talked to the Customer Service people at Ford. Thats where the answer came from. I didn't buy the car from my local dealer, but they've been helpful.

 

Maybe you guys cars are just special. Like an error on a baseball card.

 

Agreed, this is poor showing by Ford. Their policy is for someone scratching the car and then claiming it came that way and wanting it fixed, that makes sense. But for the wrong part on a car... foolish.

In a way it does make the car more special, but if you don't like the way it looks than I feel you should have the car set right by Ford. Good luck.

 

Is it an actual part of the vent? Not sure if it is. If so just break the vent and tell them it got stuck and it broke trying to move it. Warranty replacement.

 

Pictures please, Im really curious to see this..

 

Absolutely.

 

Pics of the problem?

 

Here's the thread:

https://themustangsource.com/f813/my...-error-498146/

 

hmm.wow.

 

+1 daysha can get you fixed up most likely.

 

So how long should Ford have to fix a build error?

 

The length of the warranty. Same as any defective part.

 

Never.

They should have built it right the first time.