Getting the track key
3/15/11, 07:30 PM
#61
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Originally Posted by cloud9
Ford's been just as helpful in getting us info on TracKey as they've been with most guys' builds. I don't have the luxury of telling my customers "We'll get it to you when we get it to you" and keep them as customers.
3/15/11, 07:36 PM
#62
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YellowBoss put it well that without TracKey it's like getting a really cool electronic toy for Christmas with no batteries.
3/15/11, 07:45 PM
#63
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They've been great about marketing it and really promoting the heck out of it, but they've not managed the customer expectations very well so far. I'm sure it's all part of being an "early adopter" on a specialty car like this. By the time second quarter rolls around I'm guessing most of these issues will go away. My biggest gripe is how much TracKey was hyped and now it's not even available and they have NO ETA!
How does Ford's marketing and promotion of the Boss compare to the 2007 GT500's?
3/15/11, 07:49 PM
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3/15/11, 08:01 PM
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I googled Ford Racing dealerships and a site came up to put your zip code in. I have 3 in Southeast Michigan withing 30 min of my house. I spoke to a service Manager at one and he did not have any info on the Trackey, but was interested and said he'd look into it. Same response everyone is getting.
Last edited by Bossdog; 3/15/11 at 08:02 PM.
3/15/11, 10:26 PM
#66
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Don't worry you will see your car before Mark, Greg or me
3/16/11, 10:04 AM
#67
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Second post here - but I just threw this tweet out there:
We'll see if the Blue Oval guys get back to me.
DCAutoGeek - @FordCustService Should jump in here - http://bit.ly/eCDlQm Soon-2-b @FordMustang Boss owners are pretty unhappy w/ info so far.
Last edited by valdeztke; 3/16/11 at 10:05 AM.
3/16/11, 11:11 AM
#68
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Activating the Trackey
More of the same. I got a Call back from the service manager of one of the larger Southeast Michigan Dealers that is also a Ford Racing dealer. He knew of the trackey. This Dealer has (2) Boss' and (1) LS on order. The service manager knew nothing about an ECU Flash, or any "dealer Installed" activation of the Trackey. I asked if he would check further. Not likely anyone is going to dig too much deeper until they have a Boss delivered.
3/16/11, 11:46 AM
#69
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I am very happy with the dealers and Ford also. I think that Ford is really covering a lot of new things in the Boss and is trying to get it right. With all the fed/state/insur. rules/regs. it must be a lot of work to get a car out like this with the TracKey and some of the equipment. You have to remember that the Cammer 5.0 that this engine replaces was not really legal (certified) on the street, as it was a huge deal to get that approved. I am very happy that Ford is doing what I was thinking of doing. Put the race prep'ed version in the street legal car! I am impressed and waiting for mine!
and that's all I have to say about that.
3/16/11, 01:59 PM
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He's not. Gary is saying that it's BS it will take til the summer for the Trackey to come out. He, like myself, is already getting parts to put the car on the race track, and the Trackey is an essential part of that.
3/16/11, 02:01 PM
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3/16/11, 02:19 PM
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3/16/11, 02:20 PM
#77
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Hey guys, just joined here after seeing this thread. Taking delivery of my Boss around next Wed and was confused by all of the TracKey misinformation. I called Ford Racing tech support at the number listed on the bottom of the page here: http://www.trackey.ford.com/trackey/
They confirmed that the flashed key wouldn't be available until "mid-summer" and that I could call back in mid-May and they'd have more details. What a bummer. They also said the car would "drive just fine" without it. Wow. Maybe more of us should call in and express our frustration.
They confirmed that the flashed key wouldn't be available until "mid-summer" and that I could call back in mid-May and they'd have more details. What a bummer. They also said the car would "drive just fine" without it. Wow. Maybe more of us should call in and express our frustration.
3/16/11, 02:25 PM
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3/16/11, 02:27 PM
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