Thanks for the reply Deysha. I will PM you if the things with the dealer/Ford break down, but for now they seem willing to help. I put my follow up reply in another hood issue thread:
"I went to the dealer today and a the people from the collision shop agreed that it was a problem (duh) and took pictures and documented it and are sending it off to Ford for approval to repaint. The woman I dealt with was confident that the issue could be take care of right away, and even one of the guys that was there commented how his son's 2013 Mustang had the same issue. So for now I wait to hear back from them."

 

No problem, SlitSecond! Keep me posted.

Deysha

 

My problem with this entire process is that someone is making a decision based on pictures instead of letting a person who actually can visually see and feel what is going on to make the determination. Most people know that pictures a lot of times leave out details that can be better seen with the human eye.

Also, who knows how knowledgeable the person is who is viewing the pictures about paint issues.

I've been keeping an eye on mine and so far I can't really tell if there is any change. I'm going to wait the full year like the body shop requested to see if anything changes before I decide whether or not to push the issue.

Wayne

 

Well...there's no doubt in my mind whomever is reviewing the pictures sees a ton of them, between Mustangs, Expeditions and any other car Ford has used aluminum on in the past 10 years. And Ford has obviously made a decision that they're not going to cover these outside of 3/36.

 

I think you could be mistaking ecoat blowout that happens during the manufacturing process for true corrosion. The rear deck is all steel so it is not subject to the same issues as the aluminum hood and steel contamination at the hem/seams. I have this ecoat blowout on both the hood and trunk and have verified it is not corrosion. You can scrape a little paint off to see if there is the tell tale white powder corrosion underneath. You won't find it on the trunk but may on the hood.

 

Yeah, that makes sense. It must be rust then, these bubbles weren't there when delivered. I think I"m going to wait a month and see what happens.

 

Hi all,
Has anybody had luck getting this fixed. I just came back from the dealer with my '12 Mustang and was told there was nothing that he could do. He explained that the hood seam collects water and that he has had to tell other people FORD won't do anything about it. I love my mustang and was considering another but.... I don't understand how a defect I could do nothing to prevent is now my responsibility...

 

There's lots of discussion about it which you can find by searching but, to summarize, you're almost always SOL if you're past the 3 year/36K warranty. If you have a good dealer that wants to work with you, they may offer a discount/split cost but that seems to be about it.

 

So my Roush went into the body shop earlier this week, and picked up today. The body work was extremely well done. The paint almost looks better than it did before. The dealer really treated me well, had the car done sooner than I expected, and the girl that was handling my case was very patient with me as I was taking pictures of my car before I handed the keys over and and a thorough inspection before I accepted the keys back. I was also worried about them working with the Roush installed pieces like the scoop and the struts, but they were quite competent with working with it.

Now just hoping that is doesn't come back... (good joke, right?)

Some pics of the after for those interested:

 

FWIW, Ford authorized the repair on my hood for a 3rd time. I want a new hood but I'm not sure if they are going to replace or just repaint again. I'm not sure if I'm going to follow through on the repair since I'm probably going to sell it for GMC Sierra in a couple weeks if the numbers work.

 

This is what my rear trunk lid looked like that Ford did fix under warranty.

Wayne

 

I'm having the hood corrosion issue and the bubbles along the seam on the trunk lid on my 2014 and am currently experiencing the hell of dealing with Ford customer service. If the hood is defective, and it clearly is due to contamination in the seams which cannot be corrected without opening up the seams, touch-up painting should not be considered an acceptable correction/solution. I really can't believe how poorly Ford is behaving in this situation. Is that Deysha lady still around?

 

Yes, she is. My dealer's body shop would not repaint my current hood for that very reason and said the only way to truly prevent it was a new hood. Offered to split the cost with me (I'm long out of 36K warranty) but I turned them down on that because it's only on the inside of the hood and not worth $1,000 to me yet.

 

1k is steep for half cost I went with a ram air from Cervini for about $24 more prepainted and ready to go. Looks way meaner on the car and I have been super happy with it. Id hate to pay that much for another aluminum only to have the same issues. Im curious to see how these new f150s do being all aluminum if the hoods are giving so much trouble.

 

FWIW, I sent a certified letter to Ford regarding my hood. They initially denied my 3rd hood repair attempt. I basically had to threaten to sue them again to get them to approve the repair. I'm getting a new repainted free hood. If anyone is having issues getting them to fix it, try sending a certified letter to the CEO.

 

Here I am, Greywolf21! Thanks for the PM. Please send me another one with your VIN, dealer, mileage, full name, and best daytime number.

Deysha

 

Your dealer is either ignorant of this issue or he is lying to you. The rust from the seams is not from 'water collecting', it's from an iron particle contamination in the aluminum metal of your hood. Do a search on this and you will find a ton of information about it. It's a defect in your hood, and if you are under warranty, Ford is legally liable for said defect.


Even repainting these hoods rarely works because the contamination is typically in the seams which they can't adequately get at when prepping the hood for painting, which is why the corrosion continues to reoccur.

 

Yeah, I'm hearing the same thing from every body shop I have gone to (except for my Ford dealership of course...) - that the only true fix for this defect is to replace the hood because the hoods were contaminated in the seams at the factory and cannot be repaired without opening the seams, which is impractical (ie, it would cost more than replacing the hood to do so properly).



Ford should stand by their products and properly correct factory defects and not try to put band aids on them or force their loyal customers to take legal action against them. I'm disgusted by this whole situation.

 

Never really gave this issue much though. I just read some posts on a Facebook group that I belong to about the bubbling. I understand it just the hood and the trunk lid, correct?
That sucks. I find that unacceptable. I check mine when I detail it, but not really looking for it specifically. I hope that my Mustang doesn't have any of those issues or it's going bye bye really fast! That's unacceptable.

 

Dealership says the hoods are on national back order? Can anyone confirm this?