My 2014 is being repainted as we speak. The body shop owner even told me that he feels it will come back, but this is how Ford wanted to repair it. I still have a little over 2 years left on my factory warranty. So, I will be keeping an eye on it for sure.

 

sad to see... but in my 'unejicaded' opinion, once there is corrosion under that folded hem, there is no way to access it and any repairs will likely be quite temporary... betting had there been a nice bead of seam sealer applied before repaint though, the more secure adhesion and flexibility of seam sealer compared to a few mils of paint would likely last long enough to be worthwhile- but its gonna return eventually as its still just (re) covering a inaccessible problem that aint gonna fix itself.

just thinking aloud, might try to fabricate a cutting tool to trim the hem off, say .030" or so from the edge, and 'deskin' my 06 hood just to see how ugly it might be UNDERNEATH that hem... If I could cut it clean, could lift the skin off carefully, properly clean/etch underside panel, deburr the skin edge and etch it,, and reattach the skin with a perimeter bead of seam sealer, then another bead over he underside prior to paint... I bet it would be doable- if a tool could be made...hmm... the hoods been shot, sitting in the rafters for years now, needs to go anyway- best thing, IF I can document the process and show corrosion underneath, the photos could very likely be a great tool for you guys still having failures under warranty- if hidden corrosion can be illustrated, I'd sure think it would be undeniably a 'best to throw away and replace' claim when it starts- I've been pretty certain in my mind for a long time its under the hems, but cant show any proof yet- worst case I'll just pry the frickin thing off for pictures, but I truly think I could make a tool to cut thru there... got this mental image of a thin slotting saw with ball bearing 'rollers' to keep the depth right at the aluminum thickness, and a urethane guide wheel to hold distance to the edge...rt angle gear drive to a good sized air drill motor... hmm...yeah, I really need to try this.

 

Have you addressed this with your Ford Dealer, dave07? Did they advise what kind or warranty was on the original repairs? Be sure to speak with your service manager, as he’s in the best position to look into this for you.

Deysha

 

Currently my dealer will not schedule me a service appointment nor will the service manager talk to me. My lawyer is talking to your (Fords) lawyer about this. Hopefully we can get this resolved. Thanks.

 

Thanks for the info, dave07!

Deysha

 

I have 2012 Sterling Gray and around March 16 of this year I saw that the paint was bubbling up in a few places along the front edge of the hood. My 3 year had just expired on February 23rd. I sent a tweet out to Ford service about the paint and they advised that I bring it to my dealer and once its scheduled to be looked at they would try and help. I brought it to the dealer for my routine service on April 11th and they took pictures of the bubbling and sent it off to Ford.

A few days later I spoke directly with a Ford Motor company service rep who explained that the pictures were analyzed and that the 3 year coverage period was over. My dealers service dept had decided that the cost to repair would be $850 and that Ford would help out by paying 50% of the cost - $425. When I asked about the 5 year paint corrosion warranty he immediately deflected and said I have nothing to do with that warranty and that between the owners and the dealers. So if I needed to further dispute this, then I should take it up with the dealer I went to or find a new dealer and show the bubbling to them.

So I called the dealers service dept that took the photos and ask them about the 5 year paint corrosion warranty and then they tried to explain to me that they don't make the warranty calls and on these matters and when I asked who I could escalate this to, they said I'm not really sure who you can talk to. At the end of the conversation with my dealers service dept manager he said I could go back to the supervisor of the customer service rep that I first spoke to. Talk to ford, talk to dealer, talk to ford talk to dealer...

So I have a car that is 3 years old and the paint on the hood of the car is bubbling up in a few places. No matter what anyone tells me - I know its not normal for paint to bubble and rot after 3 years. I have a 5 year paint corrosion warranty which basically means once the rotting hits the surface then we can talk about that warranty. But so long ask the paint holds in all that rust I have no claim. I should just take the 50% good will that Ford is giving me and be happy. It just does not sit well with me and to make me feel even worse is back in February I purchased the extended warranty which is also useless in this matter.

 

dball, you can take a look at the paint blistering issue I had on my photo album on this site. It was covered by Ford and it was just blistered, had not perforated yet. You are getting the run around. When they tell you the cost is $850 and they want you to pay $425 what that really means is that the actual cost to repair it is $425 and you're footing the bill for the whole thing. It wouldn't cost you $850 to repaint the entire hood and they don't do that for the corrosion repairs. They just remove the corrosion spot and repaint just that area.

Crap like this is why I'm getting rid of my Mustang before the corrosion returns and I won't be back.

In addition to the corrosion issue Ford does not see fit to put a coat of paint on most of the rear axles on the Mustangs. So most of us have a nice ugly coat of surface rust on the whole rear axle because Ford wanted to save 3 or 4 bucks on some paint. I also have surface rust on the drive shaft and some spots on the exhaust system. The car has 18K miles on it and I live in the south where we don't salt the roads. This is unacceptable in a car that costs 27 grand. It's part of the reason why I'm just done with buying new cars. They aren't worth the money.

 

Here's mine... first ford maybe last?

It's seen the rain once, 7k miles.

 

That's pretty bad Device, but actually rain has nothing to do with it. The corrosion occurs because the hood is not handled properly during the prep and paint process at the factory. It wouldn't matter if your car has never seen a drop of rain. The problem has been there under the paint since before it left the factory.

 

Hello dball584,

The Corrosion Perforation Warranty covers body sheet metal panels against corrosion due to a defect in factory-supplied material or workmanship.

Corrosion coverage only applies if the corrosion causes perforation (holes) in body sheet metal panels. If corrosion does not cause perforation (holes), or is the result of usage and/or environmental conditions, corrosion warranty would not apply.

Rust caused by exposed sheet metal from accidents or normal wear and tear are not defects in material or workmanship. The paint on the vehicle is covered under the terms of the Bumper to Bumper Warranty.

Corrosion Perforation Warranty coverage begins at the Warranty Start Date and lasts for five years, regardless of miles driven.

The time, distance, and limitations of warranty coverage may vary depending upon the model year of the vehicle.

Also, as per your warranty guide:

(3) Your vehicle’s body sheet metal panels are covered for an extended
Corrosion Coverage Period, which lasts for five years, regardless of miles
driven. The extended warranty coverage only applies if a body sheet
metal panel becomes perforated due to corrosion during normal use due
to a manufacturing defect in factory-supplied materials or factory
workmanship.

I hope this helps.

Have you been able to address this with your Ford Dealer, TheDevice? What have they said? If not, I recommend you make an appointment with them as soon as possible. You can schedule an appointment online here. Let me know the outcome.

Deysha

 

Deysha,

I've talk to my dealer and I spoke with John Mchale from Ford Motor company service. Each are pointing at the other as to who I should escalate this to.

In addition to my own issue, I have read enough on many other websites about this being an issue with many other owners. I understand there are only so many things that are covered under the 3 year bumper to bumper and I am very clear on the fact that unless the rust rots through the sheet metal then I have zero claim.

All of that is clear with me, But I am still left to be extremely disappointed in the fact that this paint bubbling in many spots on what I still consider to be a very new car. That factory paint is behaving like this in such a short amount of time.

Its very clear to me that the problem is a QOS issue on a much larger scale and I can tell you now that this problem compounded with all the other issues I have had with the car in the last two year - Replaced water pump, replaced cat converter sensor on the left then the right, then replaced the catalytic converts completely on both side, replaced the radio and now my dash rattles and makes noise like crazy at 40mph and higher. The cherry on top - now my paint is looking like it has a bubbling disease - I think I have have enough. And i really planned on keeping this car for years to come hence purchasing an extended warranty which will likely be good for the next owner when i trade it in for a different brand car all together.

 

@Deysha, I have an appointment for Thursday 30th 9:00am at Marin Ford 6995 Redwood Blvd, Novato, CA 94945.

We'll see what they say, considering the amount of people I see online with this problem I would assume that it should be a pretty fast eval.

Thanks!

 

Never assume anything. My dealership actually tried to tell me that they had never heard of Mustangs having any hood corrosion issues. I invited them to discover something called the internet.

 

The finance manager at my dealership got me a refund of the unused portion of the Ford Extended Service plan I bought with my previous Mustang. It took a week or two, and I had to supply originals of my copies of the sales contract (which they copied for their uses) and the new-car contract to show I had actually traded-in the car. I suppose there would have to be some similar documents proving you sold the car, if you didn't trade it on another Ford.

In my case the refund was more than two thousand dollars. Nice piece of change.

It might be that you have to do your own negotiating if the Extended plan is not with Ford itself.

 

My extended was purchased after the sale of the car. So just before my 3 year expired I went online to fords website and just used my VIN and extended the warranty for another 3 years. I doubt I can get a refund. I think it was about $1000 and its deducted monthly in $50 increments. Its just so frustrating because the car was such a joy to drive and own for about the first year and a half and then slowly the warm and fuzzy feeling just wore off.

 

I understand where you’re coming from, dball584. I’m sure all of this was taken into consideration when we offered you the goodwill gesture for the repairs needed.

Thanks, TheDevice.

Deysha

 

Forgive me if this was already posted elsewhere in this section but I just stubbled upon this - There is currently a class action that was files against ford for this very issue -
Mickens v. Ford.
https://www.autobody-review.com/blog...to-do-about-it

 

My dealership is New York hadn't heard of it either, but took care of my bubbling paint immediately.

 

I guess I just got lucky in that they fixed mine before it ate holes in the hood.

From a common sense standpoint one would think that it doesn't make sense for Ford to wait until the corrosion has eaten through the metal before fixing it. At that point the only way to fix it is to put a new hood on the car. It would be far cheaper to just remove the corrosion spots and repaint those spots.

I suspect the real motivator here is that Ford knows that most of the time the hood is not going to corrode to the point that holes are in the metal before the 5 year corrosion warranty is up.

 

I understand where you're coming from, 3point7. Also, remember the warranty is not only for the hood, but for the whole vehicle.

Deysha