401a interior - is this "normal"
9/24/13, 12:44 PM
#62
GT Member
Thread Starter
Join Date: December 13, 2012
Posts: 128
Likes: 0
Received 0 Likes
on
0 Posts
Thank you Deysha. I really appreciate your help. My dealer has also been great.
This will be my fifth trip for the same issue with seat. I think there should be a solid plan in place and all parts ready to go, so I don't have to make a sixth trip and have my seat torn down yet another time.
This will be my fifth trip for the same issue with seat. I think there should be a solid plan in place and all parts ready to go, so I don't have to make a sixth trip and have my seat torn down yet another time.
9/24/13, 12:46 PM
#63
GT Member
Thread Starter
Join Date: December 13, 2012
Posts: 128
Likes: 0
Received 0 Likes
on
0 Posts
9/25/13, 10:09 AM
#64
NOT CURRENTLY ACTIVE ON THIS SITE! DO NOT USE PM FEATURE!
Join Date: October 25, 2010
Location: Dearborn, MI
Posts: 5,279
Likes: 0
Received 16 Likes
on
14 Posts
Thank you Deysha. I really appreciate your help. My dealer has also been great.
This will be my fifth trip for the same issue with seat. I think there should be a solid plan in place and all parts ready to go, so I don't have to make a sixth trip and have my seat torn down yet another time.
This will be my fifth trip for the same issue with seat. I think there should be a solid plan in place and all parts ready to go, so I don't have to make a sixth trip and have my seat torn down yet another time.
Deysha
10/1/13, 09:21 PM
#65
Stories like this make me glad I got cloth not to say over time my cloth won't look bad but at least I didn't pay any extra money to get it. To be honest I have never been a huge leather fan and is why I bought a car without it. I hope you get this resolved to your satisfaction.
Wayne
Wayne
10/6/13, 06:00 AM
#73
I Have No Life
Exactly right? You'd think after all this, ford could have saved time, money, and face... While keeping customer satisfaction up, by simply changing the seat out.
10/6/13, 01:40 PM
#74
GT Member
Thread Starter
Join Date: December 13, 2012
Posts: 128
Likes: 0
Received 0 Likes
on
0 Posts
Actually, I am an attorney in Massachusetts, which has some of the most pro-consumer laws in the nation.
Last edited by thebms; 10/6/13 at 05:31 PM.
10/6/13, 02:18 PM
#75
GT Member
Thread Starter
Join Date: December 13, 2012
Posts: 128
Likes: 0
Received 0 Likes
on
0 Posts
On top of all the trouble with my seat, my A/C started acting up again this weekend. After malfunctioning all summer (and three visits for a total of six days in the shop, where the A/C compressor and belt were ultimately replaced) I thought it was finally fixed. I guess not. 
10/7/13, 07:11 AM
#76
NOT CURRENTLY ACTIVE ON THIS SITE! DO NOT USE PM FEATURE!
Join Date: October 25, 2010
Location: Dearborn, MI
Posts: 5,279
Likes: 0
Received 16 Likes
on
14 Posts
On top of all the trouble with my seat, my A/C started acting up again this weekend. After malfunctioning all summer (and three visits for a total of six days in the shop, where the A/C compressor and belt were ultimately replaced) I thought it was finally fixed. I guess not.
Deysha
10/19/13, 02:42 PM
#77
GT Member
Thread Starter
Join Date: December 13, 2012
Posts: 128
Likes: 0
Received 0 Likes
on
0 Posts
Here's Ford's idea of a "repair." I was told in no uncertain terms that this is the best they can do... Well, its still way worse than when I started. I am completely dissatisfied with Ford, but I'm not sure if there's anything else I can do besides take my future business elsewhere (we bought another new car last weekend and it was NOT a Ford, despite the fact that I was ready to buy an Explorer before this whole thing went down with my Mustang).
