Not to be snarky, but if you have an update why isn't it available to everybody? We've been waiting years for this.

 

No worries, Steven, I understand where your question is coming from. This isn't an update, it's a Technical Service Bulletin for vehicles that may be experiencing certain concerns. It does not add MAP support.

Jaclyn

 

Sorry Jaclyn but you have been misinformed. I had the 3.1.4 update installed in my car recently and it most certainly added the missing "enable MAP" menu option that allowed me to get text messages with my Galaxy phone. Prior to the update, the SYNC system displayed a message saying my phone was incompatible when I tried to enable text notifications.

The MAP update may not be the primary purpose of the 3.1.4 update but it IS an included feature.

 

I want this update! I don't have that 'enable MAP' option either!

 

Having just brought in my 2011 Mustang with Nav to the dealership today to get this installed, I can confirm that 3.1.4 does indeed provide the option to turn MAP on and off. It no longer says that my Galaxy S3 isn't a compatible phone.

Also, it did not cost me any money to have this installed. The dealer said it was covered under 3 year/36,000 mile warranty and that is what my paperwork shows.

So, to summarize, there is an update out there for the 3.1 systems. It's called 3.1.4. You can only get it from the dealer and the dealer can only get it from the PTS. The dealer may or may not charge you to install it. The update adds or exposes the MAP option through the advanced menu.

 

I'm gonna make an appointment. *sigh* would be so much easier if Ford would let me install it myself

 

When I walked in I told the dealer I wanted an oil change and an update to my SYNC which could be obtained from the PTS. He asked me if I was having problems and I just said that texts weren't showing up. That seemed to be reason enough to install it. He didn't even ask if my phone was compatible or not. BTW, it is.

 

Is the 3.1.4 update for nav only, or is it available for non-nav vehicles as well?

 

Thanks for the info map. Technically I'm having that same issue so...

 

One thing to note, something I discovered only today when I received my first text message through SYNC. The From field contained MY phone number and not the actual person who sent it. This seems to be the same issue as described in this post:

https://themustangsource.com/f804/te...-1-3-a-511367/

I have a Samsung Galaxy S3.

 

Yes...is the 3.1.4 update available for non-nav 2011? And as far as being free because it is under the 3 year/36k? Really???? Three years for a software/firmware update is rediculous...and then to not make it widely available...and THEN to possibly charge for it....

 

According to Ford, it is not an update for general distribution - it's similar to a Windows hotfix that is only available from Microsoft if you call them with a specific problem. Therefore the update is only available for dealer installation and it takes at least an hour. You really expect a dealer to do it for free? They need to get paid either by Ford for warranty work or by the customer for out of warranty work.

 

Windows hotfixes only available from Microsoft are eventually released publicly from the Microsoft site. I was hoping Ford would do the same with 3.1.4. Guess not. Shame on Ford.

 

No they aren't. If you search hot fixes on Microsoft's site you'll still find dozens (if not hundreds) that you can't download without contacting Microsoft support with a specific problem. Many of them are still there for Windows XP so it's not like they haven't had time for a general release. The reason is that those fixes have side effects so they want to make sure users are aware of potential issues and that they don't risk the side effects by installing a fix for a problem they don't have.

It's simple enough to get the 3.1.4 update from Ford... you just have to tell them that you have one of the specific problems it's supposed to fix. Go to your dealer and tell them you can't get text messages with a Samsung Galaxy S III. Tell them it's your girlfriend's (or wife's) phone if they ask to see it (they won't).

 

You're talking about 1% of fixes that have very specific repros. The majority of them get bundled together in cumulative hotfixes, service packs etc,. And again for a VERY specific repro.

Having any MAP capable phone and not being able to use Bluetooth MAP on the phone affects pretty much every user the SYNC system was intended for. The new software was given a version number (3.1.4).

The problem is I keep getting the runaround, which I shouldn't even be getting if syncmyride worked correctly. Unless you're telling me Ford got it right (not even 100%, say 99%) with 3.1.0 and no further updates were necessary (clearly not!)

 

Yes, it's true that the majority of hot fixes eventually end up in a service pack or other public distribution. My point was that they don't ALL get publicly released and Ford is claiming (correctly or incorrectly) that this particular update is ONLY for specific issues and not for general distribution.

 

I would guess that the reason why Ford doesn't release 3.1.4 is because it's still not right. All text messages come with me as their sender, so I can't respond to them. Granted they DID release an update for newer versions of SYNC that have this problem. As of this typing, they haven't fixed that issue for those customers either.

I think the SYNC/MyFord Touch team is small and focused on releasing new products and not on releasing updates. It's a shame really, it leaves a bad taste in my mouth that they can't keep up with updates.

 

My dealer just updated me to 3.1.4 and text messaging DEFINITELY works now, even with my iPhone 5!

 

I'm a bit lost, my 2013 (oct 2012 build) shows 4.1.3 on the "sync my ride" website and you guys are talking about 3.1.4 ?

 

Does your texting let you reply? I can have them read but it doesn't say who the text is from or let me reply.