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Alarm Troubles

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Old Feb 18, 2007 | 06:26 PM
  #1  
PittPony's Avatar
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Alarm Troubles

I am having an annoying problem with my security system. Every 30 minutes it goes off. No one around the car, just activates. I have taken it to 3 dealers who all blew me off, finally grabbed a saleman and asked him in front of other customers what good a warrenty was if no one would honor it on a one week old car. He went back and talked to the kid at the service counter, who got me a loaner car and assured me that they would get it fixed. They are also telling me that to have the alarm fixed they have to call in a specialist from Ford to come do it as normal service departments arent trained for that sort of thing. So far I like the car, but Ford service is lacking.
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Old Feb 18, 2007 | 07:35 PM
  #2  
karman's Avatar
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Originally Posted by PittPony
I am having an annoying problem with my security system. Every 30 minutes it goes off. No one around the car, just activates. I have taken it to 3 dealers who all blew me off, finally grabbed a saleman and asked him in front of other customers what good a warrenty was if no one would honor it on a one week old car. He went back and talked to the kid at the service counter, who got me a loaner car and assured me that they would get it fixed. They are also telling me that to have the alarm fixed they have to call in a specialist from Ford to come do it as normal service departments arent trained for that sort of thing. So far I like the car, but Ford service is lacking.
It is just the dealerships that are lacking.
They just want to sell cars, not fix them.
Rather than corner a salesman who didn't sell you the car, call the regional rep. and complain.
This is the kind of thing they can help with.
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Old Feb 25, 2007 | 09:22 PM
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Fixed

After the local dealer called in a Ford Accesory specialist the alarm now works and doesnt wake the nieghbors all night
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Old Feb 25, 2007 | 09:29 PM
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From: Hillsboro MO, just south of St. Louis
Did you forget to let the dog out of the back seat after setting the alarm??? LOL
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