2010-2014 Mustang Information on The S197 {GenII}

Passenger door problem on 2013

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Old May 31, 2012 | 11:52 AM
  #1  
wanted33's Avatar
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From: Down south in Dixie
Passenger door problem on 2013

I know this question was asked some time back, but my search has not been forthcoming for the previous thread. So here it is again. At times when I unlock the the passenger door I have to pull the handle twice to open the door. Does anyone remember or know what this problem is, and the possible fix. It's one of those things you want to know as much about before the car is taken to the service dept., because as always it won't happen when the Service folks try to replicate the problem. Thanks in advance.

Jim

I have tried the miracle fix, WD40. Didn't help.
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Old May 31, 2012 | 07:11 PM
  #2  
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I had this problem on my 2012 GT -- I bought it in NOV 2011. It turned out that one of the bolts inside the door that attached to the passenger door handle had been over-torqued and stripped during assembly. The door handle looked normal, but sometimes would not seat flat after use. And it required an extra pull or two to open.

I had the handle replaced at the dealer for free. They did have to paint it to match my car, but I have had no problems since.

Not sure if this is your problem, but it sounds similar.

It was a time-consuming repair for the dealer; they basically had to disassemble the door from the inside out.

Last edited by FeedTheBeast; May 31, 2012 at 07:12 PM.
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Old May 31, 2012 | 07:51 PM
  #3  
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Yikes sorry to hear of this. Luckily nothing yet from me.
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Old Jun 1, 2012 | 10:09 AM
  #4  
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From: Down south in Dixie
Originally Posted by FeedTheBeast
I had this problem on my 2012 GT -- I bought it in NOV 2011. It turned out that one of the bolts inside the door that attached to the passenger door handle had been over-torqued and stripped during assembly. The door handle looked normal, but sometimes would not seat flat after use. And it required an extra pull or two to open.

I had the handle replaced at the dealer for free. They did have to paint it to match my car, but I have had no problems since.

Not sure if this is your problem, but it sounds similar.

It was a time-consuming repair for the dealer; they basically had to disassemble the door from the inside out.
Thanks Beast, I'll tell 'em about this next week. Seems whoever built the door was not happy that day, as the pony projection light has messed up also. Oh well, they'll fix it, and that's what matters.
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Old Sep 6, 2012 | 09:42 AM
  #5  
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From: Down south in Dixie
Sorry it took so long to get back to this, but the dealer replaced the door handle mechanism. No painting required as all the stuff replaced was on the inside. All is well now.
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Old Sep 6, 2012 | 09:46 AM
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Originally Posted by wanted33
Sorry it took so long to get back to this, but the dealer replaced the door handle mechanism. No painting required as all the stuff replaced was on the inside. All is well now.
That's good to hear. On a separate note, my key fob doesn't seem to be working right. I'll press the unlock button and it seems to take a few times for it to unlock.
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Old Sep 6, 2012 | 09:53 AM
  #7  
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From: Down south in Dixie
Originally Posted by BackinBlack13
That's good to hear. On a separate note, my key fob doesn't seem to be working right. I'll press the unlock button and it seems to take a few times for it to unlock.
Thats a new one BIB. Could it be the battery in the FOB is weak? I had this type of problem with another vehicle I own.
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Old Sep 6, 2012 | 09:56 AM
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Correct me if I am wrong, it seems for my car one click unlocks the drivers door the second the passengers. This is how my 2013 seems to be working.
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Old Sep 6, 2012 | 09:58 AM
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Originally Posted by wanted33
Thats a new one BIB. Could it be the battery in the FOB is weak? I had this type of problem with another vehicle I own.
Could be but I just got the car in March.
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Old Sep 6, 2012 | 10:02 AM
  #10  
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From: Down south in Dixie
Originally Posted by GreenCars
Correct me if I am wrong, it seems for my car one click unlocks the drivers door the second the passengers. This is how my 2013 seems to be working.
You are correct Sir.

Originally Posted by BackinBlack13
Could be but I just got the car in March.
BIB, does it do the same with both FOB's?
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Old Sep 6, 2012 | 10:07 AM
  #11  
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From: MD
Originally Posted by wanted33
You are correct Sir.



BIB, does it do the same with both FOB's?
I'll have to check after work. I'll post back.
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Old Sep 6, 2012 | 10:11 AM
  #12  
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Originally Posted by BackinBlack13

That's good to hear. On a separate note, my key fob doesn't seem to be working right. I'll press the unlock button and it seems to take a few times for it to unlock.
Same here what I did was open up the fob and Check to see If it was dirty or anything like that. Clean as a whistle, but opening it up actually made it work better. Maybe try that?
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Old Sep 6, 2012 | 10:16 AM
  #13  
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From: MD
Originally Posted by mac951
Same here what I did was open up the fob and Check to see If it was dirty or anything like that. Clean as a whistle, but opening it up actually made it work better. Maybe try that?
hmm I'll try it. Thanks.
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Old Sep 6, 2012 | 06:58 PM
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Originally Posted by BackinBlack13
That's good to hear. On a separate note, my key fob doesn't seem to be working right. I'll press the unlock button and it seems to take a few times for it to unlock.
weird, I had the same issue with one of mine...it would often require me to click it many times before it registered (just for the driver door). It would be up to 10 or so tries as I approached the car and even when I was standing right next to it. The other fob worked fine. Haven't looked into it though
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Old Sep 7, 2012 | 10:15 AM
  #15  
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From: Dearborn, MI
Originally Posted by BackinBlack13
That's good to hear. On a separate note, my key fob doesn't seem to be working right. I'll press the unlock button and it seems to take a few times for it to unlock.
Originally Posted by SkyyPunk
weird, I had the same issue with one of mine...it would often require me to click it many times before it registered (just for the driver door). It would be up to 10 or so tries as I approached the car and even when I was standing right next to it. The other fob worked fine. Haven't looked into it though
You guys should have this checked out by your Ford dealers. Then, PM me with your VIN, dealer, mileage, full name, and best daytime number so I can escalate it.

Originally Posted by GreenCars
Correct me if I am wrong, it seems for my car one click unlocks the drivers door the second the passengers. This is how my 2013 seems to be working.
This is correct, GreenCars.

Deysha
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