2010-2014 Mustang Information on The S197 {GenII}

ETA of 5/15 (from 5/8)

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Old 5/6/10, 01:11 PM
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Originally Posted by fritzOSU03
Very nice, it's got the 3.31. You're going to take it for a drive and let us know what you think about the 3.31 vs the 2.73, right?
I was hoping to go after hours, since that isn't the dealer I am working with, but man - I have gota see what difference the 3.31 makes!
Old 5/6/10, 01:16 PM
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Originally Posted by corvettedreamin
Well, I called Ford again and had an unusually long hold time of about 12 minutes (would you people PLEASE quit calling when I'm trying to get through!?!?!)

Good news: The car was built on time -- 5/4/2010.
OK news: The car is "in transit" (???) with a NEW ETA of 5/15 (was 5/8.)

Ten days to go from Detroit to NoVA? I can do it in 8 hours. Yes, yes, I know but still.

Absolutely nothing bad at all. Just getting excited to get this new toy.
I'm in Va. Beach, and was built 5/4 (scheduled 5/3) ETA has been moved from 5/16 to 5/20

I think we also have different railyards (mine is in Petersburg)
Old 5/6/10, 01:18 PM
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Originally Posted by Tyrrell-Ford P34
I'm in Va. Beach, and was built 5/4 (scheduled 5/3) ETA has been moved from 5/16 to 5/20

I think we also have different railyards (mine is in Petersburg)
When did you order?
Old 5/6/10, 01:33 PM
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i just called the 800# and was told the car was built 5/04 like the sticker says and the ETA is 5/15
he couldn't verify whether 5/15 was at the dealer or a rail drop off point, just that it was an ETA
Old 5/6/10, 01:38 PM
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Originally Posted by m4reapr
i just called the 800# and was told the car was built 5/04 like the sticker says and the ETA is 5/15
he couldn't verify whether 5/15 was at the dealer or a rail drop off point, just that it was an ETA
That was pretty much what I got and "... your dealer can tell you where it is in transit."

I haven't asked the dealer yet. I figured I'd give it a week and then ask.
Old 5/6/10, 01:46 PM
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Originally Posted by corvettedreamin
That was pretty much what I got and "... your dealer can tell you where it is in transit."

I haven't asked the dealer yet. I figured I'd give it a week and then ask.
yup, same answer
Old 5/6/10, 01:58 PM
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Originally Posted by jokerstars
When did you order?
4/13
Old 5/6/10, 03:12 PM
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Anybody else think the ETA dates are just created by a random number generator? Maybe it's just a chimpanzee throwing darts at a calendar.

Since I don't have the car yet, I'm just comforting myself by thinking about what that Coyote's going to sound like at full howl. Which just gave me a totally off-topic idea. How many future owners of these cars have already programmed their cell phone with a howling coyote ring tone?
Old 5/6/10, 03:13 PM
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Originally Posted by RandyW
Anybody else think the ETA dates are just created by a random number generator? Maybe it's just a chimpanzee throwing darts at a calendar.

Since I don't have the car yet, I'm just comforting myself by thinking about what that Coyote's going to sound like at full howl. Which just gave me a totally off-topic idea. How many future owners of these cars have already programmed their cell phone with a howling coyote ring tone?
Randy, you need another diversion. . .
Old 5/6/10, 03:17 PM
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It's a side effect of how Ford does things. They just don't update anything unless its status changes.
Old 5/6/10, 03:28 PM
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Originally Posted by corvettedreamin
Randy, you need another diversion. . .
You're not kidding, Jerry. I'm sure my co-workers wonder why sometimes I'm walking around with a grin like "Smiling Bob" from the old Viagra commercials. I'm fantasizing about running my new GT through the gears on a winding country road.
Old 5/6/10, 03:30 PM
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Originally Posted by Tyrrell-Ford P34
4/13
I ordered on 4/12. Still nothing. I hear VINs/build dates are only updated on thursdays/fridays. True? Did the dealer call you as soon as he got a VIN?


Oh, and...

Old 5/6/10, 04:19 PM
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What I heard is that the scheduling is a batch job run on Wednesday evening/night, and it takes a while to permeate through the system (I expect the job may take hours to run) and it schedules another week of building based on part availability, priority, allocation, and blend numbers. From what I hear, you can potentially expect an update on scheduling/VINs by Thursday afternoon or Friday. I personally call once a week on Friday mornings, so tomorrow I'm hoping to hear a build date.
Old 5/6/10, 04:47 PM
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My ETA went from 4/17 to 4/23 to no ETA at all.
The cars has been built since 4/13 and that is all I know.
So for three and a half weeks it has been sitting somewhere for god knows what reason.
Personally I think that is too long, the car should have been here by now, but maybe that is just me.

Old 5/6/10, 04:55 PM
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Originally Posted by Lancel
What I heard is that the scheduling is a batch job run on Wednesday evening/night, and it takes a while to permeate through the system (I expect the job may take hours to run) and it schedules another week of building based on part availability, priority, allocation, and blend numbers. From what I hear, you can potentially expect an update on scheduling/VINs by Thursday afternoon or Friday. I personally call once a week on Friday mornings, so tomorrow I'm hoping to hear a build date.
But you got your VIN! That's good. Did you have to call Ford or did your dealer call you about the VIN?
Old 5/6/10, 06:15 PM
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Can anybody post that 1 800 # for Ford customer service. Thx.
Old 5/6/10, 06:16 PM
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Originally Posted by fritzOSU03
800-392-3673

Press 1
Press 4
Press 1
Here you go.
Old 5/6/10, 06:39 PM
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My original ETA was 5/15. I called today and now it is 5/23 (Sunday?). I wonder if the ETA is a "week of" date?
Old 5/6/10, 06:45 PM
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Yeah, it's actually the CS number on their website. Shocking, I know. No seriously, those numbers and "helpful" don't usually occur in the same sentence.

I had to call them and ask them for the VIN on the order.
Old 5/6/10, 08:32 PM
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Originally Posted by fritzOSU03
Here you go.
Thx James. Now if i call that number, do a DORA number can help out in any way finding out at what stage my car is , or do i need a VIN ?


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