Stipes, tint and Unauthorized joy ride. Not happy right now
#22
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Location: Seattle Washington
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In the end it all turned out okay. The whole experience was tainted due to Poor communication to me and broken commitments. It did not help i had to go back and have one of the strips fixed because there was a crease in it on the front roof line. I may have been pissed in my posts but when dealing with them I was very adult and professional. I do have to admit in the long run I am so excited about how the car looks now. I even told them despite the communication errors and the delays they did a great job.
#26
In the end it all turned out okay. The whole experience was tainted due to Poor communication to me and broken commitments. It did not help i had to go back and have one of the strips fixed because there was a crease in it on the front roof line. I may have been pissed in my posts but when dealing with them I was very adult and professional. I do have to admit in the long run I am so excited about how the car looks now. I even told them despite the communication errors and the delays they did a great job.
#28
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I am not 100% convinced. there were other thing prior to this that were not right. They also should communicate to the customer the process. I take partial blame but not all. that is why I set the record straight but no official apology.
#30
This happened to me too when I has some tinting done on my brand new purchase (< 100 miles at the time), though not nearly as seriously (the joy ride was about 3 miles).
I always verify the odometer reading before taking my car in for any type of service -- these days with a picture of the odometer which is nicely time stamped by my phone.
I always verify the odometer reading before taking my car in for any type of service -- these days with a picture of the odometer which is nicely time stamped by my phone.
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