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Mustang 2013 headlights

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Old 1/16/14, 10:14 AM
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Mustang 2013 headlights

My led bars in the right side headlight are not working. I think that they are damaged since the headlight was condensating everytime i wash the car. Any idea on how to change these led bars?

Thanks,
Mori
Old 1/16/14, 10:26 AM
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take it ur dealership n see if warranty applies
Old 1/16/14, 11:28 PM
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I took it to the dealership and they said it's out of warranty. Any help? Thanks...
Old 1/17/14, 06:47 AM
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http://www.stage3motorsports.com/265...-Halo-Kit.html

http://www.automotivelightstore.com/...lehalokit.aspx

http://www.nfcperformance.com/2013-f...alo-headlights
Old 1/17/14, 10:59 PM
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How many miles are on your car? Are you over 36,000 miles? The bumper to bumper is 3 years/36,000 miles.


Wayne
Old 1/21/14, 10:27 AM
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It's 5,000 miles only but the headlight cannot be changed under warranty. The dealership said that the warranty doesn't cover the headlight. Anyway, i just want to fix my 2 led bars. Any solution?

Thanks,
Old 1/21/14, 10:31 AM
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Originally Posted by Mori1983
It's 5,000 miles only but the headlight cannot be changed under warranty. The dealership said that the warranty doesn't cover the headlight. Anyway, i just want to fix my 2 led bars. Any solution?

Thanks,
Really? So they could sell you a brand new car without working headlights and it's your problem? Bull.
Old 1/21/14, 04:22 PM
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Time to call Deysha.I thought all lights had longer warranty .
Old 1/21/14, 07:06 PM
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Originally Posted by Mori1983
It's 5,000 miles only but the headlight cannot be changed under warranty. The dealership said that the warranty doesn't cover the headlight. Anyway, i just want to fix my 2 led bars. Any solution? Thanks,
That's complete bs! A brand new car warranty that doesn't cover the headlight seal and subsequent led's going out?
Old 1/22/14, 09:55 AM
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Originally Posted by Mori1983
My led bars in the right side headlight are not working. I think that they are damaged since the headlight was condensating everytime i wash the car. Any idea on how to change these led bars?

Thanks
Originally Posted by Mori1983
It's 5,000 miles only but the headlight cannot be changed under warranty. The dealership said that the warranty doesn't cover the headlight. Anyway, i just want to fix my 2 led bars. Any solution?
Hello Mori1983,

Welcome to the forum! My name is Deysha with Ford Service. You should let me get this escalated to the customer service manager for your area. Please, PM me with your VIN, dealer, mileage, full name, and best daytime number so I can help.

Originally Posted by karrnutt
Time to call Deysha.I thought all lights had longer warranty .
Thank you for the mention and support, karrnutt!

Deysha
Old 1/25/14, 08:25 AM
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Mori, Any resolution to the problem ?
Old 1/26/14, 10:19 PM
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Atta girl Dyesha, thank you for taking care of the Ford loyal.... Hard to find good customer relations these days but I'd say we've found it in you!
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