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Mustang 2013 headlights

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Old Jan 16, 2014 | 10:14 AM
  #1  
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Mustang 2013 headlights

My led bars in the right side headlight are not working. I think that they are damaged since the headlight was condensating everytime i wash the car. Any idea on how to change these led bars?

Thanks,
Mori
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Old Jan 16, 2014 | 10:26 AM
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take it ur dealership n see if warranty applies
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Old Jan 16, 2014 | 11:28 PM
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I took it to the dealership and they said it's out of warranty. Any help? Thanks...
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Old Jan 17, 2014 | 06:47 AM
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From: Houston, TX
http://www.stage3motorsports.com/265...-Halo-Kit.html

http://www.automotivelightstore.com/...lehalokit.aspx

http://www.nfcperformance.com/2013-f...alo-headlights
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Old Jan 17, 2014 | 10:59 PM
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How many miles are on your car? Are you over 36,000 miles? The bumper to bumper is 3 years/36,000 miles.


Wayne
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Old Jan 21, 2014 | 10:27 AM
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It's 5,000 miles only but the headlight cannot be changed under warranty. The dealership said that the warranty doesn't cover the headlight. Anyway, i just want to fix my 2 led bars. Any solution?

Thanks,
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Old Jan 21, 2014 | 10:31 AM
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Originally Posted by Mori1983
It's 5,000 miles only but the headlight cannot be changed under warranty. The dealership said that the warranty doesn't cover the headlight. Anyway, i just want to fix my 2 led bars. Any solution?

Thanks,
Really? So they could sell you a brand new car without working headlights and it's your problem? Bull.
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Old Jan 21, 2014 | 04:22 PM
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Time to call Deysha.I thought all lights had longer warranty .
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Old Jan 21, 2014 | 07:06 PM
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Originally Posted by Mori1983
It's 5,000 miles only but the headlight cannot be changed under warranty. The dealership said that the warranty doesn't cover the headlight. Anyway, i just want to fix my 2 led bars. Any solution? Thanks,
That's complete bs! A brand new car warranty that doesn't cover the headlight seal and subsequent led's going out?
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Old Jan 22, 2014 | 09:55 AM
  #10  
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From: Dearborn, MI
Originally Posted by Mori1983
My led bars in the right side headlight are not working. I think that they are damaged since the headlight was condensating everytime i wash the car. Any idea on how to change these led bars?

Thanks
Originally Posted by Mori1983
It's 5,000 miles only but the headlight cannot be changed under warranty. The dealership said that the warranty doesn't cover the headlight. Anyway, i just want to fix my 2 led bars. Any solution?
Hello Mori1983,

Welcome to the forum! My name is Deysha with Ford Service. You should let me get this escalated to the customer service manager for your area. Please, PM me with your VIN, dealer, mileage, full name, and best daytime number so I can help.

Originally Posted by karrnutt
Time to call Deysha.I thought all lights had longer warranty .
Thank you for the mention and support, karrnutt!

Deysha
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Old Jan 25, 2014 | 08:25 AM
  #11  
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Mori, Any resolution to the problem ?
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Old Jan 26, 2014 | 10:19 PM
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Atta girl Dyesha, thank you for taking care of the Ford loyal.... Hard to find good customer relations these days but I'd say we've found it in you!
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