2005-2009 Mustang Information on The S197 {Gen1}

Service at a different dealer than buy ?

Thread Tools
 
Search this Thread
 
Old 4/3/05, 03:17 PM
  #1  
GT Member
Thread Starter
 
hunter's Avatar
 
Join Date: March 10, 2005
Posts: 121
Likes: 0
Received 0 Likes on 0 Posts
I ordered from a dealer that is about 50 miles from my house (because the locals seemed unknowledgeable and I got a better deal by phone) and there are several within a few miles which I assume I'll be able to go to for service and warranty repairs. Will this cause any issues ? Any advice ? TIA
Old 4/3/05, 03:24 PM
  #2  
Bullitt Member
 
Adrenal's Avatar
 
Join Date: February 19, 2005
Posts: 425
Likes: 0
Received 0 Likes on 0 Posts
I hope it won't affect it at all. I am planning to move about 45 miles away later this year and won't have my current dealer to service my car. We'll just have to wait and see. I suspect this will be a regional issue and will have different results for different users.
Old 4/3/05, 03:35 PM
  #3  
Bullitt Member
 
John SCB's Avatar
 
Join Date: February 18, 2005
Posts: 318
Received 4 Likes on 4 Posts
Originally posted by hunter@April 3, 2005, 1:20 PM
I assume I'll be able to go to for service and warranty repairs. Will this cause any issues ? Any advice ? TIA
Ford must honor any warranty issues through and Ford dealer. My main concern would be how familiar are the techs with the car and related TSB's? I like to make a fuss before letting anyone work on my car(s) and insist on speaking directly to the tech who will be doing the work. Have also had great results in slipping the guy a ten-spot before he gets started on the car...it's well worth the small investment to have someone really take care of your vehicle!!
Old 4/3/05, 04:30 PM
  #4  
Bullitt Member
 
aponyfan's Avatar
 
Join Date: December 25, 2004
Posts: 263
Likes: 0
Received 0 Likes on 0 Posts
John,

That's a great idea. I'll be getting service about 5000 miles from where I brought, so I'll be looking for any little edge to help me get good work.
Old 4/3/05, 04:51 PM
  #5  
GT Member
 
MrWick's Avatar
 
Join Date: November 24, 2004
Posts: 157
Likes: 0
Received 0 Likes on 0 Posts
I have a ford dealer just a few moles from where I live,have never bought a car there but take all my warranty items to them and they do it without any problems at all.
Old 4/3/05, 05:19 PM
  #6  
AKA 1 BULLITT------------ Legacy TMS Member
 
1 COBRA's Avatar
 
Join Date: January 29, 2004
Location: U S A
Posts: 7,737
Received 343 Likes on 216 Posts
Originally posted by hunter@April 3, 2005, 4:20 PM
... Will this cause any issues ? Any advice ? TIA
It shouldn't make any difference. Why lose your business a second time? Besides, the salesman you dealt with has a 50/50 chance of still being there, and if he is, then show him your car. Maybe next time they'll get your business.

Just build a good rapport with a service advisor. A cup of coffee and some pastries can work wonders.
Old 4/3/05, 06:11 PM
  #7  
Mach 1 Member
 
daveyramone's Avatar
 
Join Date: November 15, 2004
Location: Victoria BC
Posts: 683
Likes: 0
Received 0 Likes on 0 Posts
Makes no difference. My 05 hasn't been back to the selling dealership since I picked it up. Everything is in the Ford database.
Old 4/3/05, 06:19 PM
  #8  
GT Member
Thread Starter
 
hunter's Avatar
 
Join Date: March 10, 2005
Posts: 121
Likes: 0
Received 0 Likes on 0 Posts
Great points. Thanks for all the input. Once again TMS RULES !. Maybe I'll be lucky and not need a ton of warranty work.
Old 4/4/05, 05:47 AM
  #9  
Bullitt Member
 
snkbtn99's Avatar
 
Join Date: February 6, 2004
Posts: 327
Likes: 0
Received 0 Likes on 0 Posts
Doesn't mean a thing .... Take it to any Ford Lincoln dealer of your choice .... Dealer doesn't care ... They get paid ..
Old 4/4/05, 06:30 AM
  #10  
Bullitt Member
 
hispony's Avatar
 
Join Date: October 25, 2004
Posts: 537
Likes: 0
Received 0 Likes on 0 Posts
The service department doesn't care where your car came from. When they get paid, the're happy.
What you lose are the small perks like free car wash, or free loaner car while yours is being serviced.
All easily outweighed by using a better service dept. at another dealer.
I bought a '91 Mustang from a volume dealer known for poor service. Great price on the car and I only used their service dept. once because I couldn't get a ride to work.
Old 4/4/05, 07:48 AM
  #11  
Legacy TMS Member
 
Kluski's Avatar
 
Join Date: June 23, 2004
Location: Pittsburgh, PA
Posts: 2,147
Likes: 0
Received 9 Likes on 5 Posts
I agree. I bought mine at a dealer that was 1 hour away. I take it in to a dealer that is 10 minutes away. No problems.
Old 4/4/05, 08:27 AM
  #12  
GT Member
 
puffyafros's Avatar
 
Join Date: January 3, 2005
Posts: 197
Likes: 0
Received 0 Likes on 0 Posts
I live in Minneapolis but bought mine in Des Moines because of a great deal that a buddy of mine worked for me down there. Right now mine is in the service dept. at a local dealer in Mpls. (electronic throttle body quit on me). The service guy has been extremely nice and calls me every day with updates on the car. Throttle bodys are on back order so he talked to Ford to get one pulled off the line. Part should be coming in today, can't wait! Long story short it makes no difference. Just take it to a dealership that is most respectable in your eyes and they'll love you for your business.
Old 4/4/05, 10:51 AM
  #13  
Team Mustang Source
 
Ranger's Avatar
 
Join Date: October 1, 2004
Location: Central Virginia
Posts: 1,206
Likes: 0
Received 0 Likes on 0 Posts
I never have had a problem with using a different dealer for service/warranty issues. I guess if you had a warranty issue that was a real PIA and took it back numerous times, some dealers (as I have read on the site) might tell you to take it back where you bought it but, as others have stated, they are on shaky ground.
Old 4/4/05, 01:36 PM
  #14  
Team Mustang Source
 
MaverickMLFD371's Avatar
 
Join Date: July 20, 2004
Location: New Jersey
Posts: 2,693
Likes: 0
Received 0 Likes on 0 Posts
bought mine 20 miles away from my house, go to the Ford Dealer about a mile down from my house, never have a problem, they just get nasty when they find out that I didn't buy the car from them. And I'm always honest with them, if I bought a car from you, one, you would ask for too much for it and second, i wouldn't have it until 2006. No offense but they are a slow Ford Dealer. I went there for an oil change once cause I had a free coupon, 2 1/2 hrs for an oil change?? rediculous....
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
kponypower
GT
13
6/17/20 07:17 AM
cozyp828
2015 - 2023 MUSTANG
19
4/18/16 09:46 PM
oneeyedgiant
GT
11
11/16/15 12:23 PM



Quick Reply: Service at a different dealer than buy ?



All times are GMT -6. The time now is 07:50 AM.