2013 GT service engine soon is flashing intermittently

Reply Subscribe

Thread Tools

Search this Thread

Jan 7, 2013 | 12:08 PM

#21

FordService

NOT CURRENTLY ACTIVE ON THIS SITE! DO NOT USE PM FEATURE!

Joined: October 25, 2010

Posts: 5,279

Likes: 16

From: Dearborn, MI

Quote:

Originally Posted by Mustang259

Update on my MISFIRE issue
Thanks to Deysha, my Regional Ford Service Rep called and also got in contact with my dealer...

Thank you for the mention, Mustang259. Glad to learn everything worked out for you.

Quote:

Originally Posted by Bears Mom

Hi everyone! I just bought a 2013 Mustang GT premium and within the first few weeks started having the problems that everyone else has mentioned.

Thank you for the PM, Bears Mom. Please, send me another PM with your VIN, dealer, mileage, full name, and best daytime number so I can help.

Quote:

Originally Posted by AlsCobra

We have in house Ford customer service reps here that can help if its still not resolved.

Quote:

Originally Posted by kylerohde

Yep, there's really not much anybody on here can tell you to help solve this one. If you don't think your dealer is taking care of you, try another Ford dealer or get in contact with Andrea/Deysha of FordCustomerService on this forum so they can escalate it for you.

Thank you for the support, guys!

Deysha

Jun 19, 2013 | 05:53 PM

#22

Dahurtu

Member

Joined: December 11, 2012

Posts: 5

Likes: 0

Andrea, Help! I'm having the same issue. the problem has occurred 3 times so far. Last night I was getting on the freeway (and playing with a Subaru ;-) when the light started blinking and I lost power...embarrassing! I let of the gas (at around 4K RPM in 5th gear), down shifted to 4th. light stopped blinking and got power back. I proceeded to drive conservatively (70 to 80 MPH in 6th gear). the Subaru long gone... I'll bring my car to the dealer and have printed these threads. This is getting a little frustrating and disappointing!

Jun 20, 2013 | 07:51 AM

#23

FordService

NOT CURRENTLY ACTIVE ON THIS SITE! DO NOT USE PM FEATURE!

Joined: October 25, 2010

Posts: 5,279

Likes: 16

From: Dearborn, MI

Quote:

Originally Posted by Dahurtu

Hello Dahurtu,

Please make an appointment with your Ford dealer for diagnosis as soon as possible. Then, PM me with your VIN, full name, mileage, dealer, and best daytime number so I can escalate this to the customer service manager for your area.

Deysha

Jul 24, 2013 | 06:16 AM

#24

emifual

Member

Joined: July 23, 2013

Posts: 2

Likes: 0

hi, im from Argentina i have a 2011 5.0 premium GT. I have the same problem that you have, the problem is in argentina Ford doesn`t sell the Mustang, so they don`t know how to fix this problem. Deysha do you know if every ford car`s ECU are scan with the same ford computer? if that`s right, can i get the file that must be use to update the ECU?

thx!

Jul 24, 2013 | 10:04 AM

#25

FordService

NOT CURRENTLY ACTIVE ON THIS SITE! DO NOT USE PM FEATURE!

Joined: October 25, 2010

Posts: 5,279

Likes: 16

From: Dearborn, MI

Quote:

Originally Posted by emifual

Hello emifual,

Welcome to the forum! This is not something I can provide for you. You should speak with your Service Manager to see if they can speak with their contacts and try to get this info and possibly tools that may be needed. You can also sign up at www.motorcraftservice.com to get shop manuals, TSB info, etc. I hope this helps.

Deysha

Jul 26, 2013 | 06:52 AM

#26

emifual

Member

Joined: July 23, 2013

Posts: 2

Likes: 0

i went yesterday to a ford service. they update the ECU but the problem is still there

they put the newest version that is online.

The problem is on 3600rpm the spark and fuel cuts out on cylinder #3 and #5. just when i stay the throttle at this rpm. its the same problem that other users have?

thx!