TSB Wakeup Call
Thread Starter
Closet American
Joined: July 17, 2005
Posts: 5,851
Likes: 1
From: Vancouver, BC (Hollywood North)
ok Gents,
Here is the TSB situation from someone who works in the industry
1. Information gathered from service deptartments indicate a higher than acceptable failure rate for a certain part.
2. The root cause of the problem is investigated
3. If the part is found to be faulty, it is redesigned
4. Depending on the obsolecence cost vs. warranty cost those parts are either broken into the plant right away or when the old stock runs out.
5. A TSB is basically a guide for the tech's at the dealer to know that a certain part has a higher than normal failure rate and what symptoms to look for, what the fix is, etc.
Before the internet, most of us would never even notice and probably ignore some the TSB issues we see on the board here (many of them are minor).
My personal opinion is many of these issues could be avoided with increased validation, testing etc. However, given the cut-throat nature of the industry, things get missed sometimes.
I'll give this thread a more detailed read tommorow but I hope that cooler heads will prevail.
These problems persist with every car company, and sometimes I suspect issues are swept under the rug (import and domestic).
Here is the TSB situation from someone who works in the industry
1. Information gathered from service deptartments indicate a higher than acceptable failure rate for a certain part.
2. The root cause of the problem is investigated
3. If the part is found to be faulty, it is redesigned
4. Depending on the obsolecence cost vs. warranty cost those parts are either broken into the plant right away or when the old stock runs out.
5. A TSB is basically a guide for the tech's at the dealer to know that a certain part has a higher than normal failure rate and what symptoms to look for, what the fix is, etc.
Before the internet, most of us would never even notice and probably ignore some the TSB issues we see on the board here (many of them are minor).
My personal opinion is many of these issues could be avoided with increased validation, testing etc. However, given the cut-throat nature of the industry, things get missed sometimes.
I'll give this thread a more detailed read tommorow but I hope that cooler heads will prevail.
These problems persist with every car company, and sometimes I suspect issues are swept under the rug (import and domestic).
Finally.
Thread Starter
Closet American
Joined: July 17, 2005
Posts: 5,851
Likes: 1
From: Vancouver, BC (Hollywood North)
I get your point but I think your logic is flawed. You are suggesting that TSBs are issued exclusively for defects and I disagree. As I already stated TSBs are simply an avenue that allow manufacturers to convey information to dealers be it dealing with a defect requiring repairs or a service procedure that requires clarification. From a popular automotive website...
That should give you your answer.
Mach 1 Member
Joined: June 5, 2006
Posts: 870
Likes: 0
Even in recall situations they don't have every car that is recalled come in for a fix. Not every car recalled, if in need of fixing gets fixed. So a TSB is just that a bulliten for the service department understand that the manufacture know that there may be a problem with the car they have built. I'm sure there is fixing on the line and engeneering that goes on when the TSB is released. 
1. Information gathered from service deptartments indicate a higher than acceptable failure rate for a certain part.
2. The root cause of the problem is investigated
3. If the part is found to be faulty, it is redesigned
4. Depending on the obsolecence cost vs. warranty cost those parts are either broken into the plant right away or when the old stock runs out.
5. A TSB is basically a guide for the tech's at the dealer to know that a certain part has a higher than normal failure rate and what symptoms to look for, what the fix is, etc.
2. The root cause of the problem is investigated
3. If the part is found to be faulty, it is redesigned
4. Depending on the obsolecence cost vs. warranty cost those parts are either broken into the plant right away or when the old stock runs out.
5. A TSB is basically a guide for the tech's at the dealer to know that a certain part has a higher than normal failure rate and what symptoms to look for, what the fix is, etc.
Mach 1 Member
Joined: June 5, 2006
Posts: 870
Likes: 0
Thread Starter
Closet American
Joined: July 17, 2005
Posts: 5,851
Likes: 1
From: Vancouver, BC (Hollywood North)
Maybe one day I'll actually BE wrong.
It might not be an entirely bad idea for you to stop digging and lay low for a while. 
Mach 1 Member
Joined: June 5, 2006
Posts: 870
Likes: 0
Bullitt Member
Joined: July 17, 2006
Posts: 409
Likes: 0
STILL, it DOESN'T MEAN that Ford has more quality issues or bad quality than other mfgs. To be frank, quality sucks and afer close look nothing seems to fit.
This is why many of us fixes TSBs with BETTER Aftermarket parts and modify things TO FIT.
S197 looks great, runs great, has huge potential for serious power, but YOU NEED TO take care of it by yourself and be ready to invest in it.
I like my car. It rips and looks killer. But it's Ford... in good and bad.
There is saying "All cars become Fords, when they get old"
Thread Starter
Closet American
Joined: July 17, 2005
Posts: 5,851
Likes: 1
From: Vancouver, BC (Hollywood North)
Cobra Member
Joined: February 18, 2007
Posts: 1,301
Likes: 0
From: SE PA
For whatever reason you have been compelled to wave your Fords suck flag without listening to what folks are saying. Perhaps you're finally listening now since his comment was precluded by "from someone in the industry". Your "rational(e) perspective" comment is classic. Wasn't it you who made the statement that you "don't want to spend your hard earned money on a car Ford refuses to back". WTF is that? Rational thinking? Occasionally problems crop up that can't be immediately corrected or the cause readily identified. Give these poor guys a break.
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