I just can't believe you would lay down you money with this many issues going into a purchase!!! If you don't like the car or the service why did you buy it? YOu take the good and bad with any purchase you make, yes we expect to have a 100% perfect product buy problems happen and that is why there is a warrenty.
It would be silly and costly to replace everyone TSB that comes out. That is why they leave it to the dealers on this. If you have a reputable dealer that cares they will do this. If you don't trust YOUR dealer don't buy from them. SIMPLE.
Are they perfect no, no car company is. For gosh sake there is like 35000 parts on a car, this has lots of potential for error.

To north hollywood, are you feeling buyer remorse?

 

Your comments don't in any way address the paragraph of mine that you're quoting. So it begs the question: what's your point?

 

Absolutely. Point taken. The dealer experience can make or break a car. The manufacturer depends on the dealer network to be the point of interaction with the customer, the face of the organization so to speak. I had an Infiniti G35. Beautiful car, nice mix of performance and luxury. The Infiniti dealers in this area ruined the experience for me. I expected a lot more from them due to the 'Infiniti' brand. Once it came off warranty, I couldn't trade it fast enough because I didn't want to deal with the dealer if I had to pick up the bill for service/repairs outside of warranty.

I actually wrote comments to the manufacturer on a dealer satisfaction survey and via email. I told them my positive impressions of the car and my negative experiences with the dealers - and how the dealer experience made it very easy to cut ties. Most of all, they needed to provide better service to the fifth largest city in the US if they were serious about their brand image.

My Ford dealer, though not perfect, has provided me with good service for the past 13 years. The dealer itself has been around since 1955 and my sales guy has been there 35 years. If I have ever had a problem, they have done what they could to make it right.

Good luck with your decision. In my decision process, I questioned the current situation with Ford and its ability to stick around in the next few years. In the end, it came down to me just wanting a fun car to drive (w/RWD, 5-speed, and V8) - and I seem to have met that requirement.

 

Ok you start a thread to either flame ford or fish for others bad oppinions. You have bashed the brand of car you bought, the seller of the car and the car itself... so my point is if you don't want the car, why now do you deciede to ask these questions? Why is this important to you?
Even in recall situations they don't have every car that is recalled come in for a fix. Not every car recalled, if in need of fixing gets fixed. So a TSB is just that a bulliten for the service department understand that the manufacture know that there may be a problem with the car they have built. I'm sure there is fixing on the line and engeneering that goes on when the TSB is released. But instead of asking your dealer (with who you paid $27K to) you come on and internet site and ask a bunch of "experts", instead of calling Ford, you voice you disgrections(sp) in a forum full of fans of the car you bash! I don't get it. You don't even have the car yet, how do you know what is going to happen with your car? Hell you could drive it off the lot and get smack from behind at the red light, hey ya wanna blame ford for that too......

There has been several point good and bad made on this board about your car you bought yet you choose to call me out....I don't get your point !

 

Where do you get that from? You're either putting words in my mouth or misinterpreting the point of my post - which, if you didn't get it the first time - was to try and determine if Ford fixes problems at the factory level immediately once a problem has been identified.

Bashed? Are you really that sensitive? Go back and re-read my posts without injecting your personal bias. On the other hand, if you can't handle a little "tough love" directed at Ford, then don't bother wasting your time - and mine - replying to me.

It should be important to you, too, if you're truly a Ford lover...because it is the corporate culture within the Blue Oval - and the way they do business - that has placed them in the mess they are now in. Do you not grasp this?

All of the thinking about these "serious issues" and all of the required "testing" should have been done before Ford sold the vehicle.

Do you honestly believe that Ford losing 1/3 of its employees and problems like this are unrelated?

The people with this problem put their hard earned money down - and they simply want Ford to stand behind its products. Perhaps that, too, is beyond your ability to grasp.

I dunno, either. And I don't "call out" people who don't call me out first. And if they do, well, by god they better step up, or step off lightly. Take my meaning?

I see that you're a moderator. If you want to do something useful, try merging all the water leak threads together. There's a few of them.

 

Thanks. I'm glad someone "gets" what I'm saying.

 

You just don't get it do you man? What I said about the number of TSBs is absolutely true - IT HAS NO BEARING ON THE QUALITY OF THE VEHICLE. You don't seem to grasp the concept of what a TSB actually is. They're not exclusively used to deal with defects. They are simply a means for the engineers to communicate with the dealer techs. Your attempt to indicate otherwise by referencing a couple of specific TSBs is total BS. Sure the CONTENT of these particular TSBs is serious. That's a no-brainer. I am talking in general terms. If you're going to try to prove your point use an appropriate arguement. Now I'm pretty sure your original inquiry has been sufficiently answered, so can we just move on already?

 

Mostly yours! The majority are asking you why don't you get it and yet you single me out. STOP!

If you are unsure of you product don't buy it. If you don't trust your deal go somewhere else. If you don't like the manufacture buy something else.

If you don't want answers don't ask the questions!

 

I doubt Ford will change the manufacturing process for TSBs. However, if there was a recall, Ford will have to change the manufacturing process from that point on.

 

Perhaps suggesting a more suitable candidate might help.

 

 

TSBs are issued for problems. The number and frequency of problems a car has is a direct reflection of quality.

It's simple A to B to C stuff. What part of this equation do you not understand? And do you not grasp that this is all an integral part of why Ford is in dire straights right now?

Never mind, I think I already know the answer to that question.

 

Thanks for the support, George. Unfortunately, I think the person towards whom your sarcasm was directed doesn't realize it was intended for them.

But hey, you and I were practically born to break in the noob mods. It's our lot in life.

 

To reiterate: I don't "call out" people who don't call me out first.

Perhaps you should seriously consider whether or not you are ready for modding duties.

You see, I can love Mustangs and criticize Ford...all at the same time. But then, some of us can actually walk and chew gum at the same time, too.

Answers are one thing. Ridicule is something else entirely. And rest assured, it will be dealt with swiftly.

Now, a word to the wise: Your interests would best be served by letting this go.

 

Oh wait, now I get it! YOU KNOW EVERYTHING! My bad, I should have realized this sooner. I'm just a stupid NOOB!

 

Lots of great info its to bad some don't realize when they are wrong.....

 

True dat.

And by the way, you have a PM (along with Galaxie and Scothew).

 

Fine. Be sarcastic if you want. But I honestly still don't think you understand the point I was trying to make.

Oh well...

 

ok Gents,

Here is the TSB situation from someone who works in the industry

1. Information gathered from service deptartments indicate a higher than acceptable failure rate for a certain part.
2. The root cause of the problem is investigated
3. If the part is found to be faulty, it is redesigned
4. Depending on the obsolecence cost vs. warranty cost those parts are either broken into the plant right away or when the old stock runs out.
5. A TSB is basically a guide for the tech's at the dealer to know that a certain part has a higher than normal failure rate and what symptoms to look for, what the fix is, etc.

Before the internet, most of us would never even notice and probably ignore some the TSB issues we see on the board here (many of them are minor).

My personal opinion is many of these issues could be avoided with increased validation, testing etc. However, given the cut-throat nature of the industry, things get missed sometimes.

I'll give this thread a more detailed read tommorow but I hope that cooler heads will prevail.

These problems persist with every car company, and sometimes I suspect issues are swept under the rug (import and domestic).

 

I get your point but I think your logic is flawed. You are suggesting that TSBs are issued exclusively for defects and I disagree. As I already stated TSBs are simply an avenue that allow manufacturers to convey information to dealers be it dealing with a defect requiring repairs or a service procedure that requires clarification. From a popular automotive website...

" Service bulletin content varies in severity - you'll find TSBs that cover hard-to-start engines and clunking transmissions alongside those that offer remedies for inoperable cigarette lighters and slight paint imperfections. And some TSBs merely outline updated service procedures and troubleshooting strategies, or offer hints for installing something as simple as a front license plate holder."

Soooo, I'm sticking to my guns saying you can't judge the quality of the product based on the number of TSBs that have been issued.