Parking brake freezing
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Joined: December 28, 2007
Posts: 23
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It is an 8 page warranty contract. I am going to call Fidelity Warranty Services, INC. (Saturday or Monday) to get the exact details why this is not covered. I believe it had something to do with ice and rust like ice build up caused it to rust. Rust void the warranty according to the contract.
Link for Fidelity Warranty Services from the BBB.ORG. They were just upgraded to a C- from a D+.
http://www.bbbsoutheastflorida.org/B...anyID=25000717
My Ford Warranty ended at 36,000 miles. Although I had 69,000 miles on the vehicle when my emergency got stucked, my exented warranty was good until 72,000 miles. Basically, I believe the dealership (Germain Ford Columbus) sold me a very crapping warranty. Fidelity Warranty Services is crap.
Mach 1 Member
Joined: August 10, 2007
Posts: 778
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From: Cincinnati OH
I would be extremely irritated with the DEALER for not making it crystal clear it was not an ESP warranty. Contact a local news station's "troubleshooter" and at least get them some bad press. It's the perfect "buyer beware" kind of story.
And by the way it IS NOT RUST that causes the failure, it is a part failure. The boots deteriorate, let water in, and it freezes.
And by the way it IS NOT RUST that causes the failure, it is a part failure. The boots deteriorate, let water in, and it freezes.
Cobra R Member
Joined: August 9, 2007
Posts: 1,842
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From: Philadelphia
My ebrake froze two weeks ago. I waited a day or so for it to thaw and took it in for warranty repair. They replaced a couple of cables and a boot.
Nascar Bobby, as Mustang Lynda said, It's not rust. It's the premature wear of the rubber boot. Did you take a copy of the TSB with you? You can also use the TSB when you deal with the BBB showing that it's a known issue. Good luck.
Nascar Bobby, as Mustang Lynda said, It's not rust. It's the premature wear of the rubber boot. Did you take a copy of the TSB with you? You can also use the TSB when you deal with the BBB showing that it's a known issue. Good luck.
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Joined: December 28, 2007
Posts: 23
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MustangLynda and WaltM,
1. I have informed the BBB.org that Fidelity Warranty Services claim (of rust) has nothing to do with the parking brake freezing.
2. I have also provided the BBB.ORG with the correct Ford Technical Service Bulletin thanks to this forum.
I am still waiting on a response back from the BBB.ORG who is waiting on a response from Fidelity Warranty Services.
I am not to upset about this. The cost of repair was $193. I have to pay a hundred $100 deductible because I will not take it to the dealership that sold me the car. The contract allows me to take the car into any repair shop. The cables were replaced by another Ford dealership. The dealership that sold me the car (Germain of Columbus) will never have my business ever again. If I do not hear back from the BBB.ORG and Fidelity Warranty Services, I will write Mr. Germain a certified letter asking why Germain Ford sells such a crap Warranty Services.
1. I have informed the BBB.org that Fidelity Warranty Services claim (of rust) has nothing to do with the parking brake freezing.
2. I have also provided the BBB.ORG with the correct Ford Technical Service Bulletin thanks to this forum.
I am still waiting on a response back from the BBB.ORG who is waiting on a response from Fidelity Warranty Services.
I am not to upset about this. The cost of repair was $193. I have to pay a hundred $100 deductible because I will not take it to the dealership that sold me the car. The contract allows me to take the car into any repair shop. The cables were replaced by another Ford dealership. The dealership that sold me the car (Germain of Columbus) will never have my business ever again. If I do not hear back from the BBB.ORG and Fidelity Warranty Services, I will write Mr. Germain a certified letter asking why Germain Ford sells such a crap Warranty Services.
Cobra R Member
Joined: August 9, 2007
Posts: 1,842
Likes: 0
From: Philadelphia
V6 Member
Joined: September 23, 2008
Posts: 74
Likes: 0
From: Iserlohn, NRW, Germany
"...do not use the e-brake for extended periods, especially in cold weather..."
I used to get a bit of brake-stick on older cars or after I'd washed them if I left the e-brake on, but usually that was down to rust on the rotors, not this...
Now that I have a garage, the car is parked with the e-brake fully off and reverse gear engaged, even though it's parked on a sloping ramp - the Mustang sits on the top level of a hydraulic ramp with my other car under it...
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Bullitt Member
Joined: September 18, 2004
Posts: 217
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It does now:
"...do not use the e-brake for extended periods, especially in cold weather..."
I used to get a bit of brake-stick on older cars or after I'd washed them if I left the e-brake on, but usually that was down to rust on the rotors, not this...
Now that I have a garage, the car is parked with the e-brake fully off and reverse gear engaged, even though it's parked on a sloping ramp - the Mustang sits on the top level of a hydraulic ramp with my other car under it...
"...do not use the e-brake for extended periods, especially in cold weather..."
I used to get a bit of brake-stick on older cars or after I'd washed them if I left the e-brake on, but usually that was down to rust on the rotors, not this...
Now that I have a garage, the car is parked with the e-brake fully off and reverse gear engaged, even though it's parked on a sloping ramp - the Mustang sits on the top level of a hydraulic ramp with my other car under it...
I set my parking brake on my current non ford vehicles in freezing temps all the time without a single issue. If I consider a 2010 I hope I don't have the same issue...
Cobra R Member
Joined: August 9, 2007
Posts: 1,842
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From: Philadelphia
I've had no issues since my cables were replaced. But I'm a bit troubled by Ford saying that you shouldn't set it in freezing temps. After all it is an emergency brake, right? So I'm setting it whenever necessary.
Hopefully they've straightened it out and going forward, this will be a non-issue.
Member
Joined: September 15, 2010
Posts: 3
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I sent my car in for this exact same problem a few years back.. and they could never figure it out. Pissed me off. It was under warranty then.. . but not now that I found what is wrong.
How much does this cost if you take it to em now? I am just pissed they couldn't figure it out when I sent it in under warranty.. Grr
How much does this cost if you take it to em now? I am just pissed they couldn't figure it out when I sent it in under warranty.. Grr
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Joined: April 18, 2011
Posts: 2
Likes: 0
From: CT
Anyone ever had their parking brake stick in cold weather? Today it happend to me for the third (and last) time.
Around christmas time it got down to 13 or so degrees here in Nashville. Left my car out of the garage by accident. Got in, drove off. Noticed that it felt sluggish, then it went away and I forgot about it. The next day it was down in the low teens again, and it stalled when I let out the clutch. Figured it was the parking brake or something and just drove off, after a few minutes it was fine. I had no time or interest to investigate further. Drove down to the coast (over 1000 mile trip) that next weekend, and as I was showing the car to someone else we noticed the rear rotors were burnt up...really bad. Then it hit me what had really happend. Took it in and they repaired the car under warranty in Mobile, brake pads were dust, calipers trashed, rotors gouged and cracked - entire rear braking system was replaced.
So, today as I'm leaving office depot the parking brake won't release yet again.
It's 20 degrees on the bank sign I'm staring at and the sun is starting to go down. So, I call Ford roadside assistance and they send a tow which shows up quickly. The tow truck driver had his wife with him, so there was not room for me and my wife, that was fun. Called Ford back to ask how I was to get home and what I'm supposed to drive and they would not provide transportation for me, and my dealer just sent me back out in the now sub 20 degree weather not even offering to call me a cab. They are not going to have a good day Monday morning.
This is the third time I have been left stranded by that car, and it's going to be the last. Between the design defects I've experienced and the attitude of the dealer, I'm done. Mustang for sale. Ford has just lost another customer, not that they really care anyway.
If anyone has experienced this problem and found a resolution, please post.
Around christmas time it got down to 13 or so degrees here in Nashville. Left my car out of the garage by accident. Got in, drove off. Noticed that it felt sluggish, then it went away and I forgot about it. The next day it was down in the low teens again, and it stalled when I let out the clutch. Figured it was the parking brake or something and just drove off, after a few minutes it was fine. I had no time or interest to investigate further. Drove down to the coast (over 1000 mile trip) that next weekend, and as I was showing the car to someone else we noticed the rear rotors were burnt up...really bad. Then it hit me what had really happend. Took it in and they repaired the car under warranty in Mobile, brake pads were dust, calipers trashed, rotors gouged and cracked - entire rear braking system was replaced.
So, today as I'm leaving office depot the parking brake won't release yet again.
It's 20 degrees on the bank sign I'm staring at and the sun is starting to go down. So, I call Ford roadside assistance and they send a tow which shows up quickly. The tow truck driver had his wife with him, so there was not room for me and my wife, that was fun. Called Ford back to ask how I was to get home and what I'm supposed to drive and they would not provide transportation for me, and my dealer just sent me back out in the now sub 20 degree weather not even offering to call me a cab. They are not going to have a good day Monday morning.
This is the third time I have been left stranded by that car, and it's going to be the last. Between the design defects I've experienced and the attitude of the dealer, I'm done. Mustang for sale. Ford has just lost another customer, not that they really care anyway.
If anyone has experienced this problem and found a resolution, please post.
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