How do I prepare MYSELF for warranty work?
11/5/06, 07:12 PM
#1
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How do I prepare MYSELF for warranty work?
Hello everyone!
Just curious, how do I prepare MYSELF for warranty work? Have to take "Thor" in for that dash rattle TSB and want to be prepared. The dealership I am going to already knows what I have on the car, probably have it listed in my file. Therefore, going to the trouble of putting everything back to stock wouldn't make sense. Am I gonna have to take my lumps or do I have ground to stand on when they say that is not under warranty?
Jon
Just curious, how do I prepare MYSELF for warranty work? Have to take "Thor" in for that dash rattle TSB and want to be prepared. The dealership I am going to already knows what I have on the car, probably have it listed in my file. Therefore, going to the trouble of putting everything back to stock wouldn't make sense. Am I gonna have to take my lumps or do I have ground to stand on when they say that is not under warranty?
Jon
11/5/06, 07:17 PM
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As long as there is no way your mods could have caused the dash rattle, no problem. Ford has to PROVE that your modifications caused the problem. For example, a CAI will not cause a dash rattle, nor will a different exhaust system cause an oil leak.
11/6/06, 07:43 PM
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My advice would be not to become too paranoid about your warranty. First of all, your dealer cannot void your warranty. He can refuse to fix a problem with an aftermarket part you have put on. And, I don't see anything wrong with that. Also, as karman and theedge67 said, your dealer will have to fix a warrantied item if it has nothing to do with your mods.
I've tried to be completely up front with my dealership. They know what I have on the car and I don't try to hide it. In fact, I bought my CAI there. The only thing I have had fixed in a year and a half by the dealer was the brake fluid reservoir leak. Nothing to do with the CAI, underdrives, alum driveshaft etc. and they replaced the reservoir with no hassle. No leaks since.
I've tried to be completely up front with my dealership. They know what I have on the car and I don't try to hide it. In fact, I bought my CAI there. The only thing I have had fixed in a year and a half by the dealer was the brake fluid reservoir leak. Nothing to do with the CAI, underdrives, alum driveshaft etc. and they replaced the reservoir with no hassle. No leaks since.
11/6/06, 08:32 PM
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I bet they could deny a rattle due to aftermarket mufflers...
It would be easy to make the argument that the added vibrations and resonance of say Borla S's caused rattles that wouldn't have come otherwise. Playing devils advocate here...
It would be easy to make the argument that the added vibrations and resonance of say Borla S's caused rattles that wouldn't have come otherwise. Playing devils advocate here...
11/6/06, 10:40 PM
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I see your point ECI, except I have Flows on the car not Stingers. I guess its gonna come down to the dealership. They do sell Roush stuff but that is no guarantee. I'm sort of stuck, they are the most convenient dealership for me to go to, however, since I've been there a couple of times for oil changes, they are well aware of what is on the car. We shall see.
Jon
Jon
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