Yea everybody was going into the mapco even tho it said ONE WAY and I can't tell you how many times they would try to cram 3 cars into that little median and block one lane glad they put two turning lanes in at the red light that was a mess

 

Got my est from insurance they are using recycled parts form LKQ not to happy about that so I'm gonna just trade it in for a 15 pp not sure if I want race red or comp orange

 

Don't do it. Keep the car. You'll regret it later I am one of those that feels the 15' isn't half as good looking at our cars and then I am also bias toward GHIG cars. You'll never have another car quite like the GHIG. Everyone has a red or black Mustang. No offense to you fellow red and black stangers.

 

"recycled parts from LKQ"??? Please elaborate.

The word "recycled" already puts me on edge. Sounds to me like you have a horrible insurance carrier. My wife's been in several accidents in the last 10 years. Each time, it's been brand new, OEM parts. I didn't even have to insist. That being said, had they mentioned even the possibility of using recycled parts on our car, they'd be getting more than an earful. Mind you, these claims that she had were both having it fixed by a recommended shop (where the shop bills the insurance), or handing me a check to fix it myself wherever I please (in this case, the quoter/estimator provided me a check based on an estimate for all NEW parts which = a larger payoff amount).

 

LKQ is a junk yard in my est it said if I wanted different parts I would have pay out of pocket I'm with state farm

 

^ that's horrible man. Your insurance carrier sucks you know what. Glad I don't have State Farm. Wow. If I were you, I'd put up a fight with that. Junkyard parts? Really?

..........

 

I'm going shopping as soon as the car is taking care of

 

Even had on their they would use non oem parts so aftermarket junk

 

I have been with State Farm for almost 10 years (Back in the day)


I had been rear ended with my older Integra while I was with State Farm.


They tried to pull the EXACT SAME thing with me. I took a VERY firm approach with them.


what I told me rep was this.




1- I do not pay a premium with State Farm to have used parts restored in my cars in the matter that your vehicle was in a accident.

2 - The parts in my car damaged were not from the junk yard, or recycled in ANY WAY. I want NEW parts in my repair.

3 - If recycled parts are used to rebuild my car, I will look for another policy holder and will pull ALL accounts from state farm. ( I had many different policies, Home, Auto, LIfe, RRSP's)




They tried to use used parts that didn't even match the interior of the car. when I told him exactly what was going to happen if they didn't use new parts.

I ended up getting new parts when they were repairing my car.




Put your foot down. trust me.


Its not like your car is old where it may have been justified to have to turn to a local junk yard.

 

State Farm did the same to me back in the early 90's on a Pontiac I owned. The trim did not match and the paint was off on the door and fender. Turned out they went for the same color code it he junk yard but it was a different year. I dropped them like a hot potato.

 

I'm getting rid of them any recommendation

 

Currently have progressive. They are cheaply priced and the only claim I had with them went smooth as silk.

 

I wrecked a 1999 Miata in 2006. State Farm put new parts on it. I'd demand new parts on that Mustang.

 

There are two sides to the LKQ argument. The insurance company's position (to which there is some validity) is that LKQ/aftermarket parts help contain claim costs and keeps the overall cost of insurance down. And frankly having retired from the business after 34 years, the majority of which as an auto adjuster/appraiser, I took issue. and still do, with the use of cheap, ill-fitting Asian sheet metal parts.

CAPA certified sheet metal is a different story. Many OEM parts aren't always stamped by the manufacturer anyway....in many cases they're provided by vendors such as the ones that provide replacement parts for the insurance/body shop industries. Ford, GM, Chrysler just have their part numbers on those parts which makes them of the same quality but more expensive.

The other side of the story is the use of used parts. I agree with the use of recycled parts as long as they are not safety related in nature. In the several carriers I worked for, none of ever allowed the use of used or ftermarket suspension, ABS, or airbag components. But sheet metal, certain structural parts, engines/trans, etc. are industry accepted methods and are perfectly safe.

Parts such as doors, which I suspect is probably the part in question here for the OP's insurance claim, are often times more desirable over OEM. Keep in mind that an OEM door is just an empty shell, and components such as locks, wiring harnesses, glass, speakers, and regulators all have to be transferred from the original door. An used, LKQ unit comes complete. One of the biggest complaints I used to hear were from customers who experienced rattling and intermittent operation of functions when a new door was used and parts transferred because the shop didn't re-assemble the door properly. Doors are not easy assemblies to re-build. The factory usually does it better. I'd have no problems with a used door if it were my car. Besides, a used door is OEM.

In fact, many shops prefer to work with certain used parts such as doors, full quarter panel sections, noses, etc. It's an easier and quicker repair for them, and the use of recycled parts means that much less of the factory corrosion protection is disturbed. That's extremely important.

I don't agree with everything that an insurance company does. There's no perfect industry. But insurance companies do way more good than harm.

However, regardless of my prior association with auto damage claims, my advice has always been for a customer to select a shop that they trust and follow their recommendations. A reputable and quality body shop in all likelihood has a very good working relationship with most adjusters.

 

Well said Joe. Yeah, recycled junkyard parts. LOL. wow... I still can't say those words without upchucking a little bit.

Sounds like some State Farm reps/agencies operate differently than others? No consistency? Poor OP. I hope he demands new parts for his Pony.

 

Boy, there sure are a lot of misconceptions about the recycled parts industry.

It's a far, far cry today from years ago when you walked into a greasy, cluttered yard searching through rusty piles of metal hoping to find a part that looks like it might fit your car. These places were truly junkyards, and no doubt some of those places do still exist.

But most salvage yards today are very high tech and well organized. Computers catalogue inventory and cross check part numbers for compatibility. Condition of parts are graded; mileage is recorded for mechanical parts. Properties are very clean and safe. High demand parts are often kept in large cargo storage containers safe from the elements. Limited warranties are offered on engines, transmissions, and rear ends. EPA requirements in part are responsible for this revolution as well as the move towards recycling everything, but the demands of insurance companies, body and/or mechanical repair shops, individual customers, and competition within the industry all require ease of access to quality products at reasonable prices.

I once visited a salvage yard in Pennsylvania whose facility was housed in a former truck depot warehouse. Dismantling and cleaning of cars and parts was done outside, but inventory was kept inside on shelves or in containers. It was well lighted, efficient, and almost as clean as any NASCAR team shop in North Carolina. It was like a big Costco for used auto parts.

 

Apologies up front for all my pontificating, but I gotta tell you about a claim I once inspected.

A customer had been rear ended in her 7 year old Honda Accord with over 100,000 miles. I visited her at her home and her car was covered in environmental bumper and trunk stickers...Save The Whales, Green Peace, Hug a Tree, Earth Day, and what seemed like dozens of others. There were so many you could barely see what color the bumper cover was.

I allowed for a used rear bumper assembly as was our procedure. When I explained the estimate, she went ballistic.. She demanded brand new parts and threatened to have me fired if she didn't get them.

I explained that used parts meant recycled, and asked her if she supported clean environment efforts. Her response was classic....."what difference does that make?"

I didn't budge, and gave her my supervisor's tele # . Never heard from her again.

 

I sure do appreciate all of your feedback and expertise in this area. In my case way back when. They used mismatch paneling in the interior cabin section of the trunk. clips missing and all. It was pretty horrible.


Its a really tough area. I know most insurance agents are there to help. It isn't their fault that they are following protocol and doing what their told.

 

I would tend to agree as well. Old cars in conditions such as that are different than a 2-3 year old mustang in pristine condition (prior to the accident)

 

I appreciate your opinion on the matter. Though I wouldn't respond or react the same way as that lady you mentioned, I still would be against anything "used" or "recycled" on my cars, regardless of explanation or source. Personal choice. You and other folks are entitled to yours, of course. If you are ok with using those types of parts, by all means. Go ahead. I won't. Actually quite simple. It's not a "misconception" by me, as you quoted me. I just, simply, don't want anything used or recycled on my cars. Period. I choose my insurance carriers based on that fact. If there's any loop hole on allowing used/recycled items or anything else other than genuine OEM, I don't use them.