Brand New 2014 Mustang Towed and Wont Start
4/13/14, 01:48 PM
#21
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Keep us posted on what the dealer finds. This obviously shouldn't happen, but you may be the first person with this sort of issue. Either way, your dealer is the best source for resolution.
I have just under 5000 miles on my 2014 GT TP, and all smiles. This car was worth every penny. It's not M5 smooth, but for 1/2 the price and 99% of the performance I could care less. I hope you feel the same way since your previous cars were 1.5x or 2x the price. Beside, Bemers are not known for reliability
I have just under 5000 miles on my 2014 GT TP, and all smiles. This car was worth every penny. It's not M5 smooth, but for 1/2 the price and 99% of the performance I could care less. I hope you feel the same way since your previous cars were 1.5x or 2x the price. Beside, Bemers are not known for reliability
4/14/14, 12:01 AM
#22
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I've seen this at our dealership with a variety of models. The PATS needs to be reprogrammed. Take both keys with the car to the Ford dealership and let them reprogram them. That's it. Simple fix.
4/14/14, 07:54 AM
#23
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Also I apologize if I offended anyone with the retarded comment...wasn't my intention. I am obviously irritated and saying things that I shouldn't. I have only owned BMW's for the past 15 years. In those 15 years I have had zero problems outside of normal maintenance. This was my first decision to try out an American car and after only 83 miles the car is getting towed to the dealership.
After it was towed and out of your possession. God only knows what may have happened to it.
4/14/14, 03:14 PM
#26
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Alright guys so here goes the update. I want to clarify one thing before I do. I did a ton of research on this and there are TONS of people having the same issues with the PATS issue. So I think it is naïve to act like this is not a problem.
With that said here is what I did to fix the problem. The dealership had no clue how to fix this so hopefully this helps others in the future.
On the research that I did their were two solutions that people seemed to use
1. Put the key in, turn to the on position, and then leave it there for 10 minutes. Afterwards try to start the car.
2. Disconnect the battery for 15 minutes.
I decided I did not want to disconnect the battery on a new car. So it was either option 1 or getting it towed to the dealership.
I decided to try out option 1. After 10 minutes I tried to turn the car on and it did not work. Before calling roadside assistance I decided to try one more idea.
In the Manual it explains how to program a new key. I figured hopefully the car still recognized the keys I have, but for some reason it was not communicating correctly with the PATS system. This is the process I used.
You need both programmed keys with you. What you are doing here is basically telling the car to program key 1 as if it is a new key.
1. Put key 1 in the ignition and turn to the on position...leave it there for 4-7 seconds.
2. Remove key 1
3. Put key 2 in the ignition and turn to the on position...leave it there for 4-7 seconds.
4. Remove key 2
This is now where you tell the car to program the key 1 as if it was new key.
5. Put key 1 back into the ignition and turn to the on position and leave it there for 4-7 seconds....then turn on the car and it should start.
Since I did that the car has been starting just fine with key 1. I am not sure the precise reason why this fixed it with regards to the PATS system...but it seems to be an easy fix. Hopefully this helps others in the future.
With that said here is what I did to fix the problem. The dealership had no clue how to fix this so hopefully this helps others in the future.
On the research that I did their were two solutions that people seemed to use
1. Put the key in, turn to the on position, and then leave it there for 10 minutes. Afterwards try to start the car.
2. Disconnect the battery for 15 minutes.
I decided I did not want to disconnect the battery on a new car. So it was either option 1 or getting it towed to the dealership.
I decided to try out option 1. After 10 minutes I tried to turn the car on and it did not work. Before calling roadside assistance I decided to try one more idea.
In the Manual it explains how to program a new key. I figured hopefully the car still recognized the keys I have, but for some reason it was not communicating correctly with the PATS system. This is the process I used.
You need both programmed keys with you. What you are doing here is basically telling the car to program key 1 as if it is a new key.
1. Put key 1 in the ignition and turn to the on position...leave it there for 4-7 seconds.
2. Remove key 1
3. Put key 2 in the ignition and turn to the on position...leave it there for 4-7 seconds.
4. Remove key 2
This is now where you tell the car to program the key 1 as if it was new key.
5. Put key 1 back into the ignition and turn to the on position and leave it there for 4-7 seconds....then turn on the car and it should start.
Since I did that the car has been starting just fine with key 1. I am not sure the precise reason why this fixed it with regards to the PATS system...but it seems to be an easy fix. Hopefully this helps others in the future.
Last edited by Effektx; 4/14/14 at 03:15 PM.
4/14/14, 04:22 PM
#27
Legacy TMS Member
Alright guys so here goes the update. I want to clarify one thing before I do. I did a ton of research on this and there are TONS of people having the same issues with the PATS issue. So I think it is naïve to act like this is not a problem.
With that said here is what I did to fix the problem. The dealership had no clue how to fix this so hopefully this helps others in the future.
On the research that I did their were two solutions that people seemed to use
1. Put the key in, turn to the on position, and then leave it there for 10 minutes. Afterwards try to start the car.
2. Disconnect the battery for 15 minutes.
I decided I did not want to disconnect the battery on a new car. So it was either option 1 or getting it towed to the dealership.
I decided to try out option 1. After 10 minutes I tried to turn the car on and it did not work. Before calling roadside assistance I decided to try one more idea.
In the Manual it explains how to program a new key. I figured hopefully the car still recognized the keys I have, but for some reason it was not communicating correctly with the PATS system. This is the process I used.
You need both programmed keys with you. What you are doing here is basically telling the car to program key 1 as if it is a new key.
1. Put key 1 in the ignition and turn to the on position...leave it there for 4-7 seconds.
2. Remove key 1
3. Put key 2 in the ignition and turn to the on position...leave it there for 4-7 seconds.
4. Remove key 2
This is now where you tell the car to program the key 1 as if it was new key.
5. Put key 1 back into the ignition and turn to the on position and leave it there for 4-7 seconds....then turn on the car and it should start.
Since I did that the car has been starting just fine with key 1. I am not sure the precise reason why this fixed it with regards to the PATS system...but it seems to be an easy fix. Hopefully this helps others in the future.
With that said here is what I did to fix the problem. The dealership had no clue how to fix this so hopefully this helps others in the future.
On the research that I did their were two solutions that people seemed to use
1. Put the key in, turn to the on position, and then leave it there for 10 minutes. Afterwards try to start the car.
2. Disconnect the battery for 15 minutes.
I decided I did not want to disconnect the battery on a new car. So it was either option 1 or getting it towed to the dealership.
I decided to try out option 1. After 10 minutes I tried to turn the car on and it did not work. Before calling roadside assistance I decided to try one more idea.
In the Manual it explains how to program a new key. I figured hopefully the car still recognized the keys I have, but for some reason it was not communicating correctly with the PATS system. This is the process I used.
You need both programmed keys with you. What you are doing here is basically telling the car to program key 1 as if it is a new key.
1. Put key 1 in the ignition and turn to the on position...leave it there for 4-7 seconds.
2. Remove key 1
3. Put key 2 in the ignition and turn to the on position...leave it there for 4-7 seconds.
4. Remove key 2
This is now where you tell the car to program the key 1 as if it was new key.
5. Put key 1 back into the ignition and turn to the on position and leave it there for 4-7 seconds....then turn on the car and it should start.
Since I did that the car has been starting just fine with key 1. I am not sure the precise reason why this fixed it with regards to the PATS system...but it seems to be an easy fix. Hopefully this helps others in the future.
As far as it being a common problem, we're not trying to say you're wrong...but it's not something commonly talked about on this board. I can't remember ever seeing anything about it and I've been on here for going on 3 years. The common problems (MT82 fluid, lower control arms) and a little less common (hood paint bubbling, power driver seat broken) are all talked about here fairly often.
Hope that's the last problem you have for a long time!
4/14/14, 09:43 PM
#28
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You reprogrammed the PATS, like Five Oh Brian suggested above. Glad that fixed it! You wouldn't have harmed anything by disconnecting the battery though.
As far as it being a common problem, we're not trying to say you're wrong...but it's not something commonly talked about on this board. I can't remember ever seeing anything about it and I've been on here for going on 3 years. The common problems (MT82 fluid, lower control arms) and a little less common (hood paint bubbling, power driver seat broken) are all talked about here fairly often.
Hope that's the last problem you have for a long time!
As far as it being a common problem, we're not trying to say you're wrong...but it's not something commonly talked about on this board. I can't remember ever seeing anything about it and I've been on here for going on 3 years. The common problems (MT82 fluid, lower control arms) and a little less common (hood paint bubbling, power driver seat broken) are all talked about here fairly often.
Hope that's the last problem you have for a long time!
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