great news from Bassani
12/20/05, 03:03 PM
#1
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For those of you that read my other post, about me hitting the cinder block on the freeway-
I called up Bassani and told them about what had happened. I spoke to Sheldon, in the tech support department. I needed a new left high flow cat and left down pipe. He quotes me $35 for the down pipe and $149 for the high flow cat. Alot cheaper than I expected. they are located in Anaheim (30 miles away), so I am going tomorrow morning to pick up the pieces.
He just called me back, and said that if I can show a receipt for the xpipe purchase...he can give me the cat for $100. I called RPM-Outlet and they just e-mailed me a PDF of my invoice. Totally stoked!
props to Bassani for great customer service and to RPM-Outlet for locating my invoice.
I called up Bassani and told them about what had happened. I spoke to Sheldon, in the tech support department. I needed a new left high flow cat and left down pipe. He quotes me $35 for the down pipe and $149 for the high flow cat. Alot cheaper than I expected. they are located in Anaheim (30 miles away), so I am going tomorrow morning to pick up the pieces.
He just called me back, and said that if I can show a receipt for the xpipe purchase...he can give me the cat for $100. I called RPM-Outlet and they just e-mailed me a PDF of my invoice. Totally stoked!
props to Bassani for great customer service and to RPM-Outlet for locating my invoice.
12/20/05, 03:19 PM
#2
It's always nice when companies take care of customers. We often only hear the horror stories, so it is refreshing to read when someone catches a break.
We often only hear the horror stories, so it is refreshing to read when someone catches a break.
12/20/05, 09:50 PM
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Originally posted by svt boost@December 20, 2005, 6:06 PM
you didn't happen to hear when they are coming out with their longtubes
you didn't happen to hear when they are coming out with their longtubes
12/20/05, 10:01 PM
#9
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12/20/05, 10:08 PM
#10
12/20/05, 11:56 PM
#12
Originally posted by SixtySix@December 20, 2005, 10:47 PM
A picture is worth a thousand words!
A picture is worth a thousand words!
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