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2005-2009 Mustang Information on The S197 {Gen1}

Unhappy About Your Mustang Order Status?

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Old 10/15/04, 09:43 AM
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Tell Ford about it:

2005 Mustang Launch Support
Ralph Arning at (734) 782-7914 or via email at rarning@ford.com
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Old 10/15/04, 09:46 AM
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Originally posted by Roger Ramjet@October 15, 2004, 9:46 AM
Tell Ford about it:

2005 Mustang Launch Support
Ralph Arning at (734) 782-7914 or via email at rarning@ford.com
Is that just a number to voice complaints, or can they also give you information about your order?
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Old 10/15/04, 09:48 AM
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Let's find out.

I sent an e-mail but have not seen an answer.
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Old 10/15/04, 09:48 AM
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Ralph is going to love you!
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Old 10/15/04, 09:50 AM
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I juut sent a page long email to Ralph. Hope he likes checking his email tonight
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Old 10/15/04, 09:52 AM
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If Ford was treating us like customers we wouldn't need him.

In 2000 I placed an Escape order with this same dealer - this dealer's first. It progressed through the system, was built, and was the first 2001 Escape deliered to the that dealer. That's what I expected to happen with the 2005 Mustang.
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Old 10/15/04, 09:52 AM
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I called him he knows nothing
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Old 10/15/04, 09:52 AM
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Let us all know what you get, DJ. Hope you weren't too harsh on him, he's probably the equivalent of the "receptionist"
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Old 10/15/04, 09:55 AM
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All he told me was check with the dealer expect delivery to be between 9-14 days.
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Old 10/15/04, 10:05 AM
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Originally posted by Mineral05GT@October 15, 2004, 11:55 AM
I called him he knows nothing
As customers Ford owes us more. If he doesn't know, please provide a contact that can answer these questions.
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Old 10/15/04, 10:53 AM
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Originally posted by Mineral05GT@October 15, 2004, 9:58 AM
All he told me was check with the dealer expect delivery to be between 9-14 days.
9-14 days from what?

my car was built on 9/13...and they started shipping in the beginning of october.

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Old 10/15/04, 10:55 AM
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9-14 days from when it was released to ship. Even know thats a lie prob.
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