Preacher

I just found out there might be a missing panel on the passenger side, under the glove compartment. Look at the pics. There's some kind of white piece of foam dangling and all kind of unprotected wires... Is the panel missing or are you just not supposed to be looking there. I also found out there was some big scratch on the passenger seat's leather. I took delivery of my Mustang a month ago and the reason I didn't noticed this before today is that I never sat in the passenger seat and that the scratch seems to have been repaired or hidden with some kind of adhesive (this is why I'm certain it was scratched at the dealership). What would you do in this situation. I can't obviously have the dealer replace the seat! I'm not even sure I can have him admit that the scratch was done before delivery...

holderca1

Just don't look, that's how it is supposed to look.

Haru5713

i really hope its not sposed to come like that... :notnice:

orthoguy

That's going to be a dealer added option available along with the engine cover!

Preacher

Actually Haru, you really have to bent to see what is under there, but it still feel kind of cheap . I don't really mind what I don't see, I just wanted to know if it was normal...

barjon

I noticed the same thing in mine a couple of weeks ago. I was quite surprised.

Preacher

The thing that's bothering me the most is the white piece of foam dangling there... Hmmm... Not sure that's the way Ford is going to reshine its image. It's like dusting a room and hiding the dirt under the carpet!

Karpro

As far as the "blemished" leather, if this is a factory defect in the leather, it should be covered. Any decent dealer should be able to handle that for you. Just make sure you keep referring to it as a factory blemish not damage.

Preacher

I'm not sure I understand why I should refer to as a factory blemish when it was actually damaged... I know my car made a car show and I figure maybe it was damaged then and they tried to fix it but they should have told me that when I bought the car. It drives me nut that I didn't notice it before today!

Karpro

If it is damaged, it's your word against theirs as to who damaged it. If they decide you damaged it, you're out of luck. If it's a factory blemish in the leather it has to be covered by warranty.

Preacher

Sounds logical Karpro. But what do you think they can do? Replace the seat?

05GT-O.C.D.

About the "missing" panel:
It's nice to know that underneath all the fancy satin aluminum dash panels, we're still driving a Ford.

As far as the leather, they may have Leather Medic or some similar company repair it. I had my dealer repair a hole in my boat's vinyl, you can't tell anything was ever wrong. No sign of repair, previous damage, etc. It looks like the pad was replaced. However, I had the vinyl in my Jeep crack and tear due to wear, the dealer replaced the whole seat free of charge. Now you get to find out how good your dealer is.

Good luck.

Preacher

Thanks 05GT! And yep, this is definitely a Ford! <_<

Karpro

Typically, we would just replace the cover on that seat.

Preacher

That would be fine Karpro. I'll try and make my point to the dealer. I just received my evaluation papers so I guess they better be fair with me if they want a good evaluation...

Treadhead

Maybe you should take the evaluation papers to the dealer with you. Then fill them out in front of them as you ask about your seat.