ERL Message? Anyone seen this one?
5/5/05, 02:29 AM
#1
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When I call to check the status on my car with the VOPC, Vehicle ordering process center, ERL, I am getting this message.
As of May 2nd this vehicle has been diverted from your dealership to another dealership, please contact your regional office.
Yesterday it said As of May 2nd your vehicle has been released to the convoy carrier pending convey shipment."
What the @#$% is going on? :bang:
As of May 2nd this vehicle has been diverted from your dealership to another dealership, please contact your regional office.
Yesterday it said As of May 2nd your vehicle has been released to the convoy carrier pending convey shipment."
What the @#$% is going on? :bang:
5/5/05, 05:30 AM
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Originally posted by stangscuba98a@May 5, 2005, 2:32 AM
When I call to check the status on my car with the VOPC, Vehicle ordering process center, ERL, I am getting this message.
As of May 2nd this vehicle has been diverted from your dealership to another dealership, please contact your regional office.
Yesterday it said As of May 2nd your vehicle has been released to the convoy carrier pending convey shipment."
What the @#$% is going on? :bang:
When I call to check the status on my car with the VOPC, Vehicle ordering process center, ERL, I am getting this message.
As of May 2nd this vehicle has been diverted from your dealership to another dealership, please contact your regional office.
Yesterday it said As of May 2nd your vehicle has been released to the convoy carrier pending convey shipment."
What the @#$% is going on? :bang:
5/5/05, 08:42 AM
#8
**MYSTERY SOLVED!!** Scott and I ordered our cars from the same large Southwest dealership in December; I was getting the same "diverted" message as he.
Thanks to the help of another member of this forum (you know who you are!!
), I've figured out that Ford's system updated YESTERDAY for our dealership's change in ownership (and resulting name change) that occurred TWO YEARS AGO. As a result of this change, our dealership was assigned a new dealer code in Ford's system - so, to the ERL, it looked as though the cars were being sent to a different dealer when in fact they're being delivered to the same location as always! Way to go, Ford, give us a heart attack!! 
I'm just glad it's apparently OK as of now, and our cars are still on track to be delivered.
Thanks to the help of another member of this forum (you know who you are!!
), I've figured out that Ford's system updated YESTERDAY for our dealership's change in ownership (and resulting name change) that occurred TWO YEARS AGO. As a result of this change, our dealership was assigned a new dealer code in Ford's system - so, to the ERL, it looked as though the cars were being sent to a different dealer when in fact they're being delivered to the same location as always! Way to go, Ford, give us a heart attack!! I'm just glad it's apparently OK as of now, and our cars are still on track to be delivered.
5/5/05, 08:55 AM
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ERL scared the crap out of my this morning by stating, "Your vehicle has been released from the foreign factory." :scratch: I thought that I had just mis-heard the word foreign, but I callled again and got the same message clear as a bell. Has anyone heard of this? 
EK
EK
5/5/05, 09:00 AM
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Originally posted by stangscuba98a@May 5, 2005, 3:32 AM
When I call to check the status on my car with the VOPC, Vehicle ordering process center, ERL, I am getting this message.
As of May 2nd this vehicle has been diverted from your dealership to another dealership, please contact your regional office.
Yesterday it said As of May 2nd your vehicle has been released to the convoy carrier pending convey shipment."
What the @#$% is going on? :bang:
When I call to check the status on my car with the VOPC, Vehicle ordering process center, ERL, I am getting this message.
As of May 2nd this vehicle has been diverted from your dealership to another dealership, please contact your regional office.
Yesterday it said As of May 2nd your vehicle has been released to the convoy carrier pending convey shipment."
What the @#$% is going on? :bang:
5/5/05, 09:17 AM
#11
Originally posted by Trigger641/2@May 5, 2005, 9:03 AM
Scott, with all that cleared up, what is your ETA or do you have one ?
Scott, with all that cleared up, what is your ETA or do you have one ?
5/5/05, 09:21 AM
#12
Originally posted by ekessler507@May 5, 2005, 8:58 AM
ERL scared the crap out of my this morning by stating, "Your vehicle has been released from the foreign factory." :scratch: I thought that I had just mis-heard the word foreign, but I callled again and got the same message clear as a bell. Has anyone heard of this?
EK
ERL scared the crap out of my this morning by stating, "Your vehicle has been released from the foreign factory." :scratch: I thought that I had just mis-heard the word foreign, but I callled again and got the same message clear as a bell. Has anyone heard of this?
EK
5/5/05, 09:47 AM
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Originally posted by groupset+May 5, 2005, 10:24 AM--><div class='quotetop'>QUOTE(groupset @ May 5, 2005, 10:24 AM)</div><div class='quotemain'><!--QuoteBegin-ekessler507@May 5, 2005, 8:58 AM
ERL scared the crap out of my this morning by stating, "Your vehicle has been released from the foreign factory." :scratch: I thought that I had just mis-heard the word foreign, but I callled again and got the same message clear as a bell. Has anyone heard of this?
EK
ERL scared the crap out of my this morning by stating, "Your vehicle has been released from the foreign factory." :scratch: I thought that I had just mis-heard the word foreign, but I callled again and got the same message clear as a bell. Has anyone heard of this?
EK
[/b][/quote]
Or as scary as them pulling it off shipment and putting it on hold due to "Issues" like they did mine.
Are you using a Northeastern Oklahoma dealer like scott and I?
5/5/05, 01:07 PM
#14
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Toby - have they told you what the "issues" are?
Or as scary as them pulling it off shipment and putting it on hold due to "Issues" like they did mine.
Are you using a Northeastern Oklahoma dealer like scott and I?
[/b][/quote]
Originally posted by Trigger641/2+May 5, 2005, 9:50 AM--><div class='quotetop'>QUOTE(Trigger641/2 @ May 5, 2005, 9:50 AM)</div><div class='quotemain'>
That ain't as scary as hearing "your vehicle has been diverted"!! The status you heard is common - because the AAI plant is jointly-owned by Ford and Mazda, it's called a "foreign" assembly plant in Ford nomenclature.
Originally posted by groupset@May 5, 2005, 10:24 AM
<!--QuoteBegin-ekessler507
<!--QuoteBegin-ekessler507
@May 5, 2005, 8:58 AM
ERL scared the crap out of my this morning by stating, "Your vehicle has been released from the foreign factory." :scratch: I thought that I had just mis-heard the word foreign, but I callled again and got the same message clear as a bell. Has anyone heard of this?
EK
ERL scared the crap out of my this morning by stating, "Your vehicle has been released from the foreign factory." :scratch: I thought that I had just mis-heard the word foreign, but I callled again and got the same message clear as a bell. Has anyone heard of this?
EK
That ain't as scary as hearing "your vehicle has been diverted"!! The status you heard is common - because the AAI plant is jointly-owned by Ford and Mazda, it's called a "foreign" assembly plant in Ford nomenclature.
Are you using a Northeastern Oklahoma dealer like scott and I?
[/b][/quote]
5/5/05, 01:22 PM
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Originally posted by outdoorstom+May 5, 2005, 2:10 PM--><div class='quotetop'>QUOTE(outdoorstom @ May 5, 2005, 2:10 PM)</div><div class='quotemain'>Toby - have they told you what the "issues" are?
Quality check, and from what has been posted by others who have been held for quaility check it looks like 4-5 more weeks.
That ain't as scary as hearing "your vehicle has been diverted"!! The status you heard is common - because the AAI plant is jointly-owned by Ford and Mazda, it's called a "foreign" assembly plant in Ford nomenclature.
Or as scary as them pulling it off shipment and putting it on hold due to "Issues" like they did mine.
Are you using a Northeastern Oklahoma dealer like scott and I?
Quality check, and from what has been posted by others who have been held for quaility check it looks like 4-5 more weeks.
Originally posted by Trigger641/2@May 5, 2005, 9:50 AM
Originally posted by groupset@May 5, 2005, 10:24 AM
<!--QuoteBegin-ekessler507
<!--QuoteBegin-ekessler507
@May 5, 2005, 8:58 AM
ERL scared the crap out of my this morning by stating, "Your vehicle has been released from the foreign factory." :scratch: I thought that I had just mis-heard the word foreign, but I callled again and got the same message clear as a bell. Has anyone heard of this?
EK
ERL scared the crap out of my this morning by stating, "Your vehicle has been released from the foreign factory." :scratch: I thought that I had just mis-heard the word foreign, but I callled again and got the same message clear as a bell. Has anyone heard of this?
EK
That ain't as scary as hearing "your vehicle has been diverted"!! The status you heard is common - because the AAI plant is jointly-owned by Ford and Mazda, it's called a "foreign" assembly plant in Ford nomenclature.
Or as scary as them pulling it off shipment and putting it on hold due to "Issues" like they did mine.
Are you using a Northeastern Oklahoma dealer like scott and I?
5/5/05, 02:56 PM
#16
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Originally posted by Trigger641/2+May 5, 2005, 9:03 AM--><div class='quotetop'>QUOTE(Trigger641/2 @ May 5, 2005, 9:03 AM)</div><div class='quotemain'><!--QuoteBegin-stangscuba98a@May 5, 2005, 3:32 AM
When I call to check the status on my car with the VOPC, Vehicle ordering process center, ERL, I am getting this message.
As of May 2nd this vehicle has been diverted from your dealership to another dealership, please contact your regional office.
Yesterday it said As of May 2nd your vehicle has been released to the convoy carrier pending convey shipment."
What the @#$% is going on? :bang:
When I call to check the status on my car with the VOPC, Vehicle ordering process center, ERL, I am getting this message.
As of May 2nd this vehicle has been diverted from your dealership to another dealership, please contact your regional office.
Yesterday it said As of May 2nd your vehicle has been released to the convoy carrier pending convey shipment."
What the @#$% is going on? :bang:
[/b][/quote]
ERL live person told me my car is on ramp 2T in toledo Ohio awaiting railcar. ETA of next week she said or the week after.
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