+1

Walk softly and carry a big stick.

 

Well, guys, it has been a long and hard run, but the process is complete! I was handed the keys last night around 5:30 p.m. to my new 2007 Alloy V6 automatic! Took a few hours of paperwork and trying to figure out how to get everything to balance out, but the end went smoothly. The dealer took care of us and Ford didn't try to screw us again with some extra fee or something.

I can't believe I actually have a new car. I was getting used to my daily phone calls and trips to Ford. I guess I can spend my time with my car now...heh.

We have finally come to the end of this...uhmmm...interesting, to say the least, buy-back. Hopefully, this pony will be more reliable and I can actually enjoy it for more than 8 months. Thanks for all the comments throughout this and here's to a better Mustang!

 

Congrats

 

Congratulations...

 

Congrats from NorCal ! For all you've gone through, I sure hope this one is trouble-free. Keep us posted with any further responses you get from Ford to your complaints.

 

Congratulations!!

Here are your nanners...

 

Way to go Ford corporate! Our letters that we sent out actually got a response today from a manager, not just a supervisor, in charge of the reacquisition department. She was in complete agreement of how we felt and could not believe how things were handled. They were in the process of dealing with all that had happened and are sending us a check for the buy-back mileage fees, $850+, and are giving us a free extended warranty. They really wanted hoped to keep us part of the Ford family and didn't want us to have such a bad impression of the company. A great move on Ford's part to keep us happy!

 

Wow - that is REALLY good to hear. I bet you feel vindicated. Maybe there's hope for Ford afterall.

 

I am confused..on December 27th you had a butt load of problems and were going to a lawyer and then on December 30th ...3 days later you have a new car and case is closed...not to be a trouble maker but this sounds crazy to me...how did all that happen in 3 days?

 

Haha...it was a crazy situation. Everytime we talked to someone at Ford we would get a different response. It just happened by luck that we got the car when we did. The buy-back department had closed for the Christmas break without sending over the paperwork to the dealer and had been rude to us and whatnot all that week. When we actually went down to the dealer on the 30th, no one had told us the paperwork had finally been sent and completed, as our dealer hadn't even had a chance to review it. We just walked in and they decided that they'd work thru it with us at that time. No one had told us what was going on at that time. Luckily, we were able to figure everything out and get our car that day without having to involve a lawyer. The two people we had been dealing with in the buy-back department were just stringing us along and messing with us as long as possible.

Now, after we had sent off dozens of letters to Ford corporate, we are finally getting some response back from them regarding how bad the situation was handled. So, yes, we did go from being angered and confused one day to magically everything being taken care of a couple days later. Thankfully, Ford is pulling thru for us at the end here and have tried to make the situation right.

 

Squeaky wheel gets the grease.

Perhaps there is yet hope for this company.

 

CONGRATS Silverbacon!


I am happy for you brother, enjoy the new stang and heres to 100K on the odo

 

Glad to hear it all worked out.

CONGRATS!!

 

Glad to read that everything has been sorted out...however, I feel that your dealer did you "dirty" and I would never, ever buy from him again. With all of these problems he should have given you the best deal ever on another V6 and throw in free maintenance, etc. for the life of the car. Don't ever deal with them again.