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Swing-up seatbelt "server"

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Old Jan 1, 2014 | 09:10 AM
  #1  
Gabe's Avatar
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Swing-up seatbelt "server"

Not sure what the thing's called, but the thing that serves up the seatbelt and swings up or down, seems to be broken on my driver side.
I went to put it down the other day and it wasn't budging until it finally let go and now it won't click into an up position anymore.

Is there a certain procedure on releasing it that maybe I didn't follow?
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Old Jan 1, 2014 | 11:56 AM
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I've had a failure with the same symptoms you report. It was replaced under warranty. The failure occured when I simply put it in the down position. It never stayed up after that one time.
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Old Jan 3, 2014 | 09:22 AM
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From: Dearborn, MI
Originally Posted by Gabe
Not sure what the thing's called, but the thing that serves up the seatbelt and swings up or down, seems to be broken on my driver side.
I went to put it down the other day and it wasn't budging until it finally let go and now it won't click into an up position anymore.

Is there a certain procedure on releasing it that maybe I didn't follow?
Hey Gabe,

Have your dealer check it out and let me get it escalated to the customer service manager for your area. Please, PM me with your VIN, dealer, mileage, full name, and best daytime number.

Deysha
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Old Jan 3, 2014 | 10:01 AM
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Originally Posted by FordService
Hey Gabe,

Have your dealer check it out and let me get it escalated to the customer service manager for your area. Please, PM me with your VIN, dealer, mileage, full name, and best daytime number.

Deysha
Woohoo! Deysha's on the case!! How do you like the 2015 Mustang by the way?
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Old Jan 3, 2014 | 12:28 PM
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Originally Posted by Tony Alonso
Woohoo! Deysha's on the case!! How do you like the 2015 Mustang by the way?
Yes, I got his back, Tony Alonso!

I really like the 2015. I can’t wait until it starts hitting the dealers so I can go see it in person.

Deysha
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Old Jan 3, 2014 | 12:37 PM
  #6  
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From: Cincinnati, OH
Originally Posted by FordService
I really like the 2015. I can’t wait until it starts hitting the dealers so I can go BUY IT.
Corrected - hahaha!
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Old Jan 3, 2014 | 12:52 PM
  #7  
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From: England
Originally Posted by Tony Alonso
Corrected - hahaha!
She shouldn't have to buy one, Ford should give her an S550 for all the great work she does here

Hope it's fixed soon, Gabe. Alternatively, just think of it as a retro feature. Us poor '05-'09 owners have to reach back and manually grab the seat belt ourselves
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Old Jan 3, 2014 | 01:25 PM
  #8  
Tony Alonso's Avatar
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From: Cincinnati, OH
Originally Posted by Twin Turbo
She shouldn't have to buy one, Ford should give her an S550 for all the great work she does here
Concur!
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Old Jan 3, 2014 | 02:17 PM
  #9  
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From: Dearborn, MI
Originally Posted by Tony Alonso
Corrected - hahaha!
Remember my tribe, Tony Alonso. I can’t fit them in there yet. I have to wait a few more years until the first 2 move out. Lol!

Originally Posted by Twin Turbo
She shouldn't have to buy one, Ford should give her an S550 for all the great work she does here
Originally Posted by Tony Alonso
Concur!
Thank you for the kind words, guys!

Deysha
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