Deysha, please respond to my PM - urgent
6/18/14, 08:25 AM
#6
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Join Date: December 11, 2012
Location: N'awlins/SoCal
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I appreciate the bump.
No one is responding from Ford CS. My car is at the dealership now - SoCal is awful for service; there are no Ford dealers with stable heavy line crews. All of the dealerships' service depts are in constant change and disarray.
5K miles after having the rear diff, DS, and some tranny parts replaced under warranty, the car is back to the prior condition. It took 2 months at a diff dealership to fix this and countless time off being turned away from my original dealer's service dept after they failed to find anything wrong.
My car is at 14K miles now and I can't have this car going out of warranty with this drivetrain issue constantly reappearing. I honestly regret buying this car due to this. Sorry for my tone, but I'm pissed off and no one at Ford CS is responding.
No one is responding from Ford CS. My car is at the dealership now - SoCal is awful for service; there are no Ford dealers with stable heavy line crews. All of the dealerships' service depts are in constant change and disarray.
5K miles after having the rear diff, DS, and some tranny parts replaced under warranty, the car is back to the prior condition. It took 2 months at a diff dealership to fix this and countless time off being turned away from my original dealer's service dept after they failed to find anything wrong.
My car is at 14K miles now and I can't have this car going out of warranty with this drivetrain issue constantly reappearing. I honestly regret buying this car due to this. Sorry for my tone, but I'm pissed off and no one at Ford CS is responding.
6/18/14, 11:57 AM
#9
Legacy TMS Member
You can call Ford world head quarters.
http://corporate.ford.com/our-company/contact-ford
http://corporate.ford.com/our-company/contact-ford
6/18/14, 02:31 PM
#10
NOT CURRENTLY ACTIVE ON THIS SITE! DO NOT USE PM FEATURE!
Join Date: October 25, 2010
Location: Dearborn, MI
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I appreciate the bump.
No one is responding from Ford CS. My car is at the dealership now - SoCal is awful for service; there are no Ford dealers with stable heavy line crews. All of the dealerships' service depts are in constant change and disarray.
5K miles after having the rear diff, DS, and some tranny parts replaced under warranty, the car is back to the prior condition. It took 2 months at a diff dealership to fix this and countless time off being turned away from my original dealer's service dept after they failed to find anything wrong.
My car is at 14K miles now and I can't have this car going out of warranty with this drivetrain issue constantly reappearing. I honestly regret buying this car due to this. Sorry for my tone, but I'm pissed off and no one at Ford CS is responding.
No one is responding from Ford CS. My car is at the dealership now - SoCal is awful for service; there are no Ford dealers with stable heavy line crews. All of the dealerships' service depts are in constant change and disarray.
5K miles after having the rear diff, DS, and some tranny parts replaced under warranty, the car is back to the prior condition. It took 2 months at a diff dealership to fix this and countless time off being turned away from my original dealer's service dept after they failed to find anything wrong.
My car is at 14K miles now and I can't have this car going out of warranty with this drivetrain issue constantly reappearing. I honestly regret buying this car due to this. Sorry for my tone, but I'm pissed off and no one at Ford CS is responding.
Deysha
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