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Any TSB yet on the creaky front suspension?

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Old 9/19/12, 09:39 AM
  #41  
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Originally Posted by Shifterboy45
TSB # 12 08 24

just got my car back yesterday ... and loving it
I'm dropping mine off next week to have the control arms and hardware replaced. I'm hoping they come out with a fix for the high pitch squeal from my rear now.
Old 9/19/12, 10:44 AM
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Originally Posted by FordCustomerService
Hey guys,

Let me escalate this to the Customer Service Manager for your area. Please PM me with your VIN, dealer, mileage, full name, and best daytime number so I can help.

Deysha
Deysha, thanks for the willingness to help. The service guys were very nice so I'll give them the opportunity to make the correction before an escalation is needed. You kept me updated during my ordering process, and here you are helping me again. Have I told you I LOVE YOU?!!!
Old 9/19/12, 03:14 PM
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Originally Posted by sdch1000
Deysha, thanks for the willingness to help. The service guys were very nice so I'll give them the opportunity to make the correction before an escalation is needed. You kept me updated during my ordering process, and here you are helping me again. Have I told you I LOVE YOU?!!!
LOL! Thank you tons, sdch1000. Just know I’m here for you.

Deysha
Old 9/26/12, 10:50 PM
  #44  
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The C series control arms seem to have fixed my problem. I've driven the car a couple times in 90+ degree weather with no squeaking or rattles.
Old 9/27/12, 05:18 PM
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Originally Posted by Jzpd405
The C series control arms seem to have fixed my problem. I've driven the car a couple times in 90+ degree weather with no squeaking or rattles.
What is the part number? I go in tues to get mine replaced, but they said they have them in stock, which makes me worry they have the previous series and not the new ones.
Old 10/8/12, 03:34 PM
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Originally Posted by mikeyt03
Can't wait till I have time to get mine done. They are getting worse : (
I had this same TSB done with the new C series control arms put in 2 weeks ago, and last week after driving in 70 degree weather the creak returned. The creak was faint, it wasn't as loud as before. Chances are the noise will become loud next Spring when it gets hot again.
Old 10/8/12, 06:55 PM
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Originally Posted by Will3212

I had this same TSB done with the new C series control arms put in 2 weeks ago, and last week after driving in 70 degree weather the creak returned. The creak was faint, it wasn't as loud as before. Chances are the noise will become loud next Spring when it gets hot again.
Mine went from faint to unbearable. Now I feel it under acceleration and braking. I'm pretty upset about it. If the c serious doesn't do the job, I'll be even more upset.
Old 10/8/12, 11:44 PM
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I'll try to get the part numbers for ya tomorrow mikeyt. I've driven the car in 90+ degree weather since the TSB was done and the noises have not returned.
Old 10/9/12, 03:36 PM
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Originally Posted by Jzpd405
I'll try to get the part numbers for ya tomorrow mikeyt. I've driven the car in 90+ degree weather since the TSB was done and the noises have not returned.
Thank you sir!
Old 10/15/12, 05:16 PM
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I'm bringing mine in Wednesday to get checked out, I'm so glad you guys have posted so much on this, it makes it easier to go in to the dealer knowing what's up and what needs to be done.
Old 10/17/12, 11:34 AM
  #51  
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In and out - parts on order, hopefully they'll get 'em in tomorrow and I'll be fixed up by Friday.
Old 10/19/12, 11:23 AM
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My parts are in! Appointment is Tuesday, can't wait to see how this will improve that horrible groan...
Old 10/20/12, 10:44 PM
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Originally Posted by Xar
My parts are in! Appointment is Tuesday, can't wait to see how this will improve that horrible groan...
What was the updated control arms? C series? has the noise returned.
Old 10/21/12, 12:23 AM
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Next week Tuesday - and I'm told they are C - I'll get part #'s monday to be sure before I go in. I'll post updates here...
Old 10/21/12, 08:08 AM
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I got back a fews days ago from a deployment, and I was going to take my car in for this, but try as i might, i cannot replicate the grunt/squeak anymore. Maybe it has something to do with the car sitting on a peir next to the ocean for 4 months, maybe not...
Old 10/24/12, 12:04 PM
  #56  
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Originally Posted by Will3212
What was the updated control arms? C series? has the noise returned.
I now have the C series control arms in, driving in to work I go over 8 speed bumps to get to employee parking - not one groan.... I hope it doesn't return next summer but so far so good.
Old 10/24/12, 12:20 PM
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Originally Posted by Xar
I now have the C series control arms in, driving in to work I go over 8 speed bumps to get to employee parking - not one groan.... I hope it doesn't return next summer but so far so good.

Nice!! I also have this issue and will be bringing mine in. I assume everything was covered under warranty?
Old 10/24/12, 01:24 PM
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everything was under warranty - including the wiper blades I requested...
Old 10/24/12, 03:42 PM
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For those who asked the part numbers are CR3Z-3078-C and CR3Z-3079-C
Old 10/25/12, 07:05 AM
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Originally Posted by Xar
I now have the C series control arms in, driving in to work I go over 8 speed bumps to get to employee parking - not one groan.... I hope it doesn't return next summer but so far so good.
Thanks for the update, Xar!

Originally Posted by 2012BLKV6
Nice!! I also have this issue and will be bringing mine in. I assume everything was covered under warranty?
2012BLKV6, I’d like to get this escalated to the customer service manager for your area. Please make an appointment with your dealer and PM me with your VIN, dealer, mileage, full name, and best daytime number so I can help get this resolved.

Deysha


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