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2011 Gen1 Sync / Clarion Nav question

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Old Aug 27, 2013 | 02:40 PM
  #1  
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2011 Gen1 Sync / Clarion Nav question

Searches leave ambiguous vague answers, though this is a common topic.

On the Gen1 Clarion Nav cars (2011 mustang electronics package), is V3.1 really the most up to date version of the software? Its almost 4 years old!

I've seen rumblings of dealer installed updates and NAV DVD updates, but those appear to be seperate.

What's the official/up to date word on this?
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Old Aug 27, 2013 | 03:39 PM
  #2  
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Originally Posted by CaptDistraction
Searches leave ambiguous vague answers, though this is a common topic.

On the Gen1 Clarion Nav cars (2011 mustang electronics package), is V3.1 really the most up to date version of the software? Its almost 4 years old!

I've seen rumblings of dealer installed updates and NAV DVD updates, but those appear to be seperate.

What's the official/up to date word on this?
Hi CaptDistraction,

Were you experiencing SYNC issues that prompted this inquiry?

The easiest way to tell if there's an update for your specific system is to check your www.support.ford.com account. Log in and make sure the correct VIN is added to the account. Any updates will be listed under the Vehicle To-Do List on the main page. If a dealer-installed update is available, it will be specified in the description.

Navigation updates are handled through our software partner, Navteq. Their website is: www.navigation.com

Hope this helps!

Kim
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Old Aug 28, 2013 | 04:55 PM
  #3  
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From: Phoenix, Az
Originally Posted by FordIVTteam
Hi CaptDistraction,

Were you experiencing SYNC issues that prompted this inquiry?

The easiest way to tell if there's an update for your specific system is to check your www.support.ford.com account. Log in and make sure the correct VIN is added to the account. Any updates will be listed under the Vehicle To-Do List on the main page. If a dealer-installed update is available, it will be specified in the description.

Navigation updates are handled through our software partner, Navteq. Their website is: www.navigation.com

Hope this helps!

Kim
Hi Kim, yes some issues prompted this, the lack of MAP messaging support and some quirks with connections to phones prompted me to check (additionally was looking to see if applink was being added to the 11's but apparently not).

The website mentions 3.1 is the most up to date version, however its been saying that since 2010... can that be right?

2012+ cars seem to be running much newer software versions. My phone worked much more reliably in my last rental car than in my personal mustang.
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Old Aug 28, 2013 | 05:08 PM
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There is actually an update I believe 3.1.4 which adds MAP. The catch? Only available at your dealer and only if you ask for it and you have to tell them you have a problem.
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Old Aug 28, 2013 | 06:46 PM
  #5  
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Originally Posted by CaptDistraction
Hi Kim, yes some issues prompted this, the lack of MAP messaging support and some quirks with connections to phones prompted me to check (additionally was looking to see if applink was being added to the 11's but apparently not).

The website mentions 3.1 is the most up to date version, however its been saying that since 2010... can that be right? ...
This means there are currently no downloadable updates for your vehicle. You can always check with your dealership for availability of dealer-installed update options.

Announcements about future updates will be posted here: http://boards.synccommunity.com/n/pf...cmb&listMode=0 Check it out to stay in the loop.

Kim

Last edited by FordIVTteam; Aug 28, 2013 at 06:50 PM.
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Old Aug 29, 2013 | 11:00 AM
  #6  
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Originally Posted by newpony
There is actually an update I believe 3.1.4 which adds MAP. The catch? Only available at your dealer and only if you ask for it and you have to tell them you have a problem.
Ah, I wonder how much that's going to cost.
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Old Aug 29, 2013 | 03:28 PM
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From: Kansas City
*n/m*

Last edited by zeroaviation; Aug 29, 2013 at 03:44 PM.
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