Doug@C&L

Firmware Release Version: 1.2.142
Importance: Critical
Action: Update all X3 / SF3 products immediately

SCT has released a new version of the X3 (PN: 3000) / SF3 (PN: 3015) device firmware - Version 1.2.142. This is a critical update that resolves issues found with prior versions of the X3 / SF3 firmware.

All SCT customers & dealers are urged to update their device(s) to this latest firmware revision using the SCT Auto Updater Software immediately. Dealers with X3 / SF3 devices in stock are urged to update their inventory to the firmware version 1.2.142 prior to selling these devices or should encourage the consumer to update the device prior to installing it on their vehicle.

FAQ's:

1) I don't want to update my device. Can't I just back date the firmware to resolve the issue?
No. Back dating the firmware may cause additional issues and will not resolve the issue.

2) My car / device are working fine. Should I update to the latest version?
Yes. This is a critical update and your device should be updated immediate to prevent any future issues.

3) Where do I get the SCT Auto Updater Software? How do I install it?
The Auto Updater Software is available on SCT's website or Click Here to Download It Now.
The following instructions will explain how to install the software and use it to update your device. Click Here to Download the Instructions Now.

This is taken DIRECTLY from SCT, I'm sure a few of you have gotten this email but I wanna make sure this information is available to all. Feel free to copy this message to any place you think it can help!

Thanks, Doug

IndustryLeech

I updated per the instructions and my tunes were deleted.

MyStang2010GB

i have had my tuner for over a year. i perormed the update with the tunes still on it and when completed all the tunes were still there. I wasn't worried since these tunes were for my 2010 and not my 2013. It was an experiment for me to see if the tunes got deleted. not sure how I got lucky...

Doug@C&L

You should be able to contact your custom tuning dealer and have your old tune files emailed to you. It's a very easy process, much faster and easier then updating.

Thanks, Doug

odieser

Any ideas...I tried to run the update and now I have a error on the tuner and can not go anywhere inside tuner...will not progress past one screen saying error.
Please help..
Mark

UnrealFord

Go to SCT website and on bottom of page hit the help tab, they connected to my computer while we were on phone together and he fixed it, I had same errors.

They have some great tech support.

2k7gtcs

Yup. I want the people that can't get their tuner right to connect to my computer. Sounds like a good idea.

UnrealFord

Connecting to a computer remotely is commonly used in many markets.

ShaneGT

so... what is it actually fixing?

UnrealFord

Well when it was acquiring the drivers from Windows, windows popped up a box to allow to install, after that is when I noticed it corrupted the system file,
They use some software to re flash the SCT to firmware.