Stress Crack in Windshield

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Apr 29, 2016 | 09:19 AM

#21

K.A.I.N

GT Member

Joined: June 16, 2014

Posts: 163

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From: Alexandria, VA

Update: Ford has denied the warranty claim. Such crap. There is not a speck of impact damage anywhere on the windshield, let alone along the line of the crack. Way to lose a future repeat buyer.

May 2, 2016 | 08:34 AM

#22

Coyote5-0

Shelby GT350 Member

Joined: May 31, 2013

Posts: 2,144

Likes: 51

From: Indianapolis

Ford denies a LOT of warranty claims

May 3, 2016 | 08:06 AM

#23

JonsMustang

Bullitt Member

Joined: August 4, 2015

Posts: 222

Likes: 5

From: Chicago

It's easier to claim if car still has 3year/60,000km warranty, after that is good luck!

Oct 13, 2017 | 02:06 PM

#24

Bingobernie

Member

Joined: October 13, 2017

Posts: 1

Likes: 0

Cracked windscreen

My son treated himself to a new mustang in August, he waited nearly a year for it and was very please to have picked it up. However the front windscreen has developed a stress crack, quite big, and went back to Ford and they said that they only cover the windscreen for 1000 miles. This surely is a design fault and they should repair it. What do we do to resolve this issue with Ford. Extremely disappointed with them and the attitude of the staff , showing no concern about a fault on one of their cars. If an6one can advise us what to do it would be appreciated.

Oct 13, 2017 | 06:11 PM

#25

TheReaper

Cobra Member

Joined: August 27, 2007

Posts: 1,497

Likes: 26

From: Southern Al

Ford didn't deny your claim the Dealer did, contact Ford directly and have them look at it. The 1000 mile thing is BS.

Oct 13, 2017 | 06:15 PM

#26

Mustang Freak

2013 RR Boss 302 #2342

Joined: March 6, 2012

Posts: 11,801

Likes: 2,412

From: Lancaster, PA

Quote:

Originally Posted by TheReaper

Ford didn't deny your claim the Dealer did, contact Ford directly and have them look at it. The 1000 mile thing is BS.

Also if not honored by them most windshields are covered/replaced through most car insurance companies.

May 3, 2023 | 12:14 PM

#27

Laindia78

Member

Joined: May 3, 2023

Posts: 1

Likes: 0

How do I contact

Quote:

Originally Posted by smike308

PM Deysha, give her a chance to help you before you call Ford.

How do I contact Deysha? Came out after finishing work and a big crack on my 2017 mustang windshield. Don't see an impact anywhere and can't feel or where it came from. Thank you

May 3, 2023 | 12:36 PM

#28

Paris MkVI

Legacy TMS Member

Joined: August 18, 2004

Posts: 2,189

Likes: 143

From: Virginia

Don't know if she is still on these boards or not. These posts are from six to nine years ago. Not as many folks around here as there used to be.

May 3, 2023 | 03:53 PM

#29

m05fastbackGT

SUPERCHARGED RED ROCKET ------------------Master-Moderator

Joined: May 11, 2006

Posts: 10,645

Likes: 2,512

From: Carnegie, PA

Quote:

Originally Posted by Laindia78

How do I contact Deysha? Came out after finishing work and a big crack on my 2017 mustang windshield. Don't see an impact anywhere and can't feel or where it came from. Thank you

Deysha left TMS shortly after the S550 debuted in 2015... She has since been on the mustang6gforums Weblink is provided below if interested?

https://www.mustang6g.com/forums/

Quote:

Originally Posted by Paris MkVI

Don't know if she is still on these boards or not. These posts are from six to nine years ago. Not as many folks around here as there used to be.

As posted above, Deysha has been over on mustang6gforums since 2015 and hasn't been on TMS ever since!