Has anybody else considered cancelling their order, and buying a dealer car?
#61
My story is a bit different but....
I placed an order in mid February and up until mid May did not even have a VIN. I kept talking to the dealer and he swore he put the order in correctly. Well, I got fed up and went to a different dealer in mid May who ordered the same vehicle, had a VIN within 2 weeks and just told me the dealer ETA is 6/24. ONE MONTH from order until delivery versus the 4 months where nothing happened at the other dealer. Just because people will be curious its a V6 Auto MCA w/ glass roof, 3.31, electronics pckg. Maybe for some people it is worth it just to reorder. Just wanted to put in my 2 cents.
I placed an order in mid February and up until mid May did not even have a VIN. I kept talking to the dealer and he swore he put the order in correctly. Well, I got fed up and went to a different dealer in mid May who ordered the same vehicle, had a VIN within 2 weeks and just told me the dealer ETA is 6/24. ONE MONTH from order until delivery versus the 4 months where nothing happened at the other dealer. Just because people will be curious its a V6 Auto MCA w/ glass roof, 3.31, electronics pckg. Maybe for some people it is worth it just to reorder. Just wanted to put in my 2 cents.
#62
I didnt mean to start such a large argument...
I need to clarify, my original post was not in anger. I FULLY understand Ford's reasoning for holding the cars. I am also a Ford shareholder, and understand their recent pledge for quality.
But at the same time, I just miss my mustang that I sold in early March, after my dealer told me my car would be in by mid April. I just miss tearing it up at the dragway, thats all. No anger.
Maybe more confusion... Why are they shipping some GT's, but holding others. In the end, if that is what it takes to have my delivery car be perfect, I understand
I need to clarify, my original post was not in anger. I FULLY understand Ford's reasoning for holding the cars. I am also a Ford shareholder, and understand their recent pledge for quality.
But at the same time, I just miss my mustang that I sold in early March, after my dealer told me my car would be in by mid April. I just miss tearing it up at the dragway, thats all. No anger.
Maybe more confusion... Why are they shipping some GT's, but holding others. In the end, if that is what it takes to have my delivery car be perfect, I understand
#63
From what I've been able to glean from my hundreds of man hours spent researching and calling around it seems like there is one date that is set in stone. June 20th is, according to many sources, the date that the early built cars that went into QC holding will be finished and shipped at the latest. The thing that had brought me so close to buying dealer stock order in Florida that I found which had the exact options I ordered (but was Candy Red instead of Race Red) was the lack of any ETA.
It seemed like there was no predictable end to the hold, the cars were on the lot for almost two months what would stop them from being there another 3 months. I think that's the sentiment of most people here. We just want to be sure we get this car within reason, and some people feel like the reasonable wait time has passed. Making the decision to cancel out on the order and buy dealer stock isn't saying "screw you Ford", you're still buying a FORD MUSTANG. Most people get what they really wanted in the first place, a brand new 5.0h. (or 3.7 CD )
I'm not going to cancel because now I am fairly confident that my car will be shipped by the 20th and here by the first week of July at the very latest. I can't bring myself to get stock because I love every single option I put in my order and I can't afford to have extra's that I don't want. I even love the color so much I was hesitating getting the Candy Red GT/CS spec'd exactly the same (nothing against it, just not what I wanted). Now that I have an idea when the latest possible date is the wait will not feel so **** endless and I can be excited to get my car again.
It seemed like there was no predictable end to the hold, the cars were on the lot for almost two months what would stop them from being there another 3 months. I think that's the sentiment of most people here. We just want to be sure we get this car within reason, and some people feel like the reasonable wait time has passed. Making the decision to cancel out on the order and buy dealer stock isn't saying "screw you Ford", you're still buying a FORD MUSTANG. Most people get what they really wanted in the first place, a brand new 5.0h. (or 3.7 CD )
I'm not going to cancel because now I am fairly confident that my car will be shipped by the 20th and here by the first week of July at the very latest. I can't bring myself to get stock because I love every single option I put in my order and I can't afford to have extra's that I don't want. I even love the color so much I was hesitating getting the Candy Red GT/CS spec'd exactly the same (nothing against it, just not what I wanted). Now that I have an idea when the latest possible date is the wait will not feel so **** endless and I can be excited to get my car again.
I ordered our very 1st '11 GT in January for a personal friend. That car was built 5 weeks ago and its ETA is still showing as 5/22 (2 weeks ago). Frustrated, I ordered a duplicate second car for my friend last week and it is scheduled to be built soon. It'll be interesting to see which car arrives first. I'm tempted to re-order duplicates for all of our early '11 GT's that are held up. Our V6's and GT500's are coming on schedule, so it's definitely just a GT thing.
I don't see much of the dead horse left after all the beating on here that's taken place. Shaun and Boomer have it right. I think a lot of these claims are made without knowing/understanding the complexities of a manufacturing operation. You have every right to be upset, but as I've said in these threads before, would you rather wait now and NOT be making payments for a car in a shop, or get an inferior product and have it sit somewhere waiting for parts while you're paying for it to sit there? Getting something just to have it seems ignorant and ill-advised.
Do you know that it's bad parts? Which ones? That assertion seems uninformed.
Sometimes too much knowledge is a bad thing. This is a prime example. If the finer details were laid out for all too see, all the auto news blogs/sites would have a field day with it and bash the living hell out of Ford for it. Keeping it internal and working to rectify the situation is their "best-case" solution. I've been privy to some of the issues, but, quite frankly, they don't bother me. It's not a big deal, even if your car is sitting in a lot somewhere. You might be mad, but you'll realize once you have it for a few months that the wait was worth it.
I can't wait either. I'll still feel the same way about HOW IT WAS HANDLED. If I have a new Mustang, I'll probably love it. But I'll still have a bad memory of how the order process was handled.
Last edited by corvettedreamin; 6/11/10 at 01:56 PM.
#64
I didnt mean to start such a large argument...
I need to clarify, my original post was not in anger. I FULLY understand Ford's reasoning for holding the cars. I am also a Ford shareholder, and understand their recent pledge for quality.
But at the same time, I just miss my mustang that I sold in early March, after my dealer told me my car would be in by mid April. I just miss tearing it up at the dragway, thats all. No anger.
Maybe more confusion... Why are they shipping some GT's, but holding others. In the end, if that is what it takes to have my delivery car be perfect, I understand
I need to clarify, my original post was not in anger. I FULLY understand Ford's reasoning for holding the cars. I am also a Ford shareholder, and understand their recent pledge for quality.
But at the same time, I just miss my mustang that I sold in early March, after my dealer told me my car would be in by mid April. I just miss tearing it up at the dragway, thats all. No anger.
Maybe more confusion... Why are they shipping some GT's, but holding others. In the end, if that is what it takes to have my delivery car be perfect, I understand
#65
My car was built April 15 and it's still there. If one almost exactly like I ordered was to show up at the dealer I might take it. All of the options I ordered I really want. And I am locked into the color, there's no going back on that. But if one were on hand that had an extra option that I didn't order, like Comfort Package or Security Package I'd take it provided they cut me a heck of a deal on the option I didn't order. At this point though, we're allegedly only a couple of weeks away from all the backlog of Mustangs being shipped, so why not wait unless you find the perfect stock unit?
Patrick, you mentioned the tires possibly getting flat-spotted from sitting in the parking lot for a couple of months. I'd be quite surprised if someone takes delivery of their car and finds that the tires aren't round! I live in Minnesota and since about 1986 have been parking my sports/muscle car for about five months every winter. I'll start the engine up a couple of times, that's it. The car doesn't get moved all winter. I have NEVER pulled the car out of a garage or shed and found that the tires were not round.
Patrick, you mentioned the tires possibly getting flat-spotted from sitting in the parking lot for a couple of months. I'd be quite surprised if someone takes delivery of their car and finds that the tires aren't round! I live in Minnesota and since about 1986 have been parking my sports/muscle car for about five months every winter. I'll start the engine up a couple of times, that's it. The car doesn't get moved all winter. I have NEVER pulled the car out of a garage or shed and found that the tires were not round.
#66
Personally, as to whether I would rather wait for it to be perfect, or get delivery quickly but with potential problems, it would really depend on the problems. Some problems you can live with, and you can usually go on driving the car until the local shop gets the parts in, and then the service typically takes at most a couple days, but usually same day service. Much better than waiting an extra 2-4 weeks for it to ship fixed from the factory. However, other problems are real problems, and should be fixed before leaving the factory.
I do understand Ford wanting to keep it all a secret, fix everything at the factory, and keep customers in the dark. If word gets out to the general public and it catches on at all, suddenly all Ford Mustangs will have a general reputation as being lemons. Water cooler conversations everywhere will go something like: "Oh, they can't even get the coolant sticker right. I can't even imagine how many things are wrong with the rest of the car!". That's the general public mentality. The public is an unfriendly mob, quick to scold and slow to praise. The best course of action, from a manufacturers perspective, is to lay low and hope they don't notice. Sadly, that means the few level headed folks out there who just appreciate being informed are out of luck. It's the whole "don't ruin it for the rest of us" situation, and most of the time, it's already been ruined.
I do understand Ford wanting to keep it all a secret, fix everything at the factory, and keep customers in the dark. If word gets out to the general public and it catches on at all, suddenly all Ford Mustangs will have a general reputation as being lemons. Water cooler conversations everywhere will go something like: "Oh, they can't even get the coolant sticker right. I can't even imagine how many things are wrong with the rest of the car!". That's the general public mentality. The public is an unfriendly mob, quick to scold and slow to praise. The best course of action, from a manufacturers perspective, is to lay low and hope they don't notice. Sadly, that means the few level headed folks out there who just appreciate being informed are out of luck. It's the whole "don't ruin it for the rest of us" situation, and most of the time, it's already been ruined.
#67
Randy I guess I can't say anything about the tires from firsthand experience, so I'll digress. However, the paint is still a valid complaint. My car has been sitting in my driveway for the past 2 months (and has 2 more months to go) from my license being suspended. I've been rinsing it off about once a week, but it STILL gets trashed with dust, dirt, bird **** etc. Imagine those cars not being washed for months, then add on all the rail car dust. I'd be pissed if my brand new $40k Mustang was delivered with paint that trashed. Now if the cars were sitting there with plastic covering the entire car, like Audi, BMW, VW etc do when they ship their cars across the Atlantic/US, I'd be fine with waiting for my car to be "perfect."
#70
If it were me and I didn't want any special attention, just a car delivered quickly, I would go to the largest dealer within a reasonable distance. At this point, I'd be willing to trade personalized service for a car delivered quickly to a high volume dealer. Than again, my price is fixed so I don't have any negotiating to do. Just what I would do.
#72
#73
What would be hilarious is if his car actually got delivered now and his dealer didn't tell him and sold it
#74
Well, I don't know about hilarious. I'd probably snicker once or twice. But I'd feel bad for him. If the dealer was worth two *****, they'd still give him a call to give him first dibs and ask if he got a different car somewhere else. But from how he described his salesman before, I doubt that happening.
#75
What I mean is enough contact to place the order and then a lowered expectation of updated information as the car is produced (not like the dealers have any information to give). Your typical "big box store" treatment.
#79
So I placed my order 2/10. It took quite a while to get a vin, when I finally did I found out my car was built 5/19. Then delayed to 5/21. Finished 5/21. I have had 3 ETA's so far, May 31, June 10, June 15th...
I am not expecting the car on the 15th. But at this point, I', honestly considering buying a dealer car somewhere out of state. I dont know how much longer I can wait. Yes, I know I am sounding like a complaining SOB. I am having dragway withdrawls
Anybody else in the same boat?
I am not expecting the car on the 15th. But at this point, I', honestly considering buying a dealer car somewhere out of state. I dont know how much longer I can wait. Yes, I know I am sounding like a complaining SOB. I am having dragway withdrawls
Anybody else in the same boat?