2010-2014 Mustang Information on The S197 {GenII}

Going to the dealership

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Old 4/7/11 | 05:10 PM
  #1  
dardi's Avatar
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Going to the dealership

Taking my car in to the dealership on the weekend. I am having some issues with it.

1. clunking noises when shifting gears. as if the transmission is about to fall out or something.

2. feels like my car has no power. The car feels like its struggling to get to higher speeds. especially when i let go of the of the pedal car slows down very fast as if the breaks are on when they're not.


anyone experience this? what should I tell the dealership when they take a look over the weekend?

I feel like my experience is not the same as everyone elses, feels like I have a F-ing LEMON

Last edited by dardi; 4/7/11 at 05:17 PM.
Old 4/7/11 | 05:14 PM
  #2  
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From: Panama City, Fl.
Tell them just what you said here. Also, see if you can ride with the service tech so you are sure they see duplicate the problems.
Old 4/8/11 | 09:24 AM
  #3  
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From: Dearborn, MI
Hi dardi,

This is Deysha with Ford Customer Service. I feel the same way as AzPete. You should have a service tech ride with you so they can experience your concerns. After you go to your dealer, please message me your VIN, dealer, contact info, and mileage so I can escalate it if needed.

Deysha
Old 4/8/11 | 03:13 PM
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Originally Posted by FordCustomerService
Hi dardi,

This is Deysha with Ford Customer Service. I feel the same way as AzPete. You should have a service tech ride with you so they can experience your concerns. After you go to your dealer, please message me your VIN, dealer, contact info, and mileage so I can escalate it if needed.

Deysha
Hi Deysha,

I sent you my info via email. Please let me know if you received it

Thank you!!!!

oh and the dealer was: yonge and steels ford and lincoln
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