2010-2014 Mustang Information on The S197 {GenII}

800 Number?

Old Apr 27, 2010 | 01:48 PM
  #1  
pony racer's Avatar
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From: Bridgeport, Ct
800 Number?

can someone post 800 number for Customer Service?
i cant find it the posts even though ive seen it 20+ times..

also what info will i need when calling?
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Old Apr 27, 2010 | 01:54 PM
  #2  
fritzOSU03's Avatar
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From: Dallas, TX
800-392-3673
Press 1
Press 4
Press 1

You'll need your VIN.
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Old Apr 27, 2010 | 02:01 PM
  #3  
corvettedreamin's Avatar
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From: Northern VA
Originally Posted by fritzOSU03
800-392-3673
Press 1
Press 4
Press 1

You'll need your VIN.
LOL! I like that James put the shortcut in for the relevant customer service person. I keep listening and waiting... Press 8 for what? Two for the what? Crap, start over.
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Old Apr 27, 2010 | 02:04 PM
  #4  
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From: Dallas, TX
Originally Posted by corvettedreamin
LOL! I like that James put the shortcut in for the relevant customer service person. I keep listening and waiting... Press 8 for what? Two for the what? Crap, start over.
That's my problem. I remembered it once I figured it out since my ADD wouldn't allow me to listen long enough to push the right buttons.
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Old Apr 27, 2010 | 08:36 PM
  #5  
pony racer's Avatar
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From: Bridgeport, Ct
thanks guys.

had to call three times for them to find my order..

couldnt get the dealer number so they looked it up.. WRONG on 2 different calls.

finally called my dealer. he gave me the correct one.. my dealers name is the same as one in upstate New York. so when the rep looked it up he pulled theincorrect one..


only info i have on my order is its in the system. he said hopefully should be pulled and a VIN by the end of this week or early next week judging by my order date and the way things have been going
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