2010-2014 Ford Mustang S-197 Gen II Lets see your latest Pics PHOTO GALLERY
7/31/14 | 03:08 PM
Thread Starter
Cobra R Member
Joined: March 29, 2012
Posts: 1,687
Likes: 6
From: S.E Michigan
Absolutely can NOT believe that the second Roush grille has been even MORE damaged in transit than the first one.
Time to contact these bastards once again, to try to get another one of these plastic pieces sent out. Don't even need the rest of the kit, just the plastic piece that's gonna be visible once installed
Nice to open up the box and see the plastic piece has been rubbing against a metal bracket the whole time:
And it's now scratched worse than the first one I received:
Time to contact these bastards once again, to try to get another one of these plastic pieces sent out. Don't even need the rest of the kit, just the plastic piece that's gonna be visible once installed
Nice to open up the box and see the plastic piece has been rubbing against a metal bracket the whole time:
And it's now scratched worse than the first one I received:
wow.
7/31/14 | 04:01 PM
Legacy TMS Member
Joined: August 7, 2011
Posts: 5,283
Likes: 548
From: NC
Not sure where the fault stands.
Might be at Roush, might be at LMR.
Jay @ LMR has been very nice and just left me a message, they're gonna try to have one shipped directly to me from Roush, see if that's better.
Anyway, the original problem not there anymore (stuff being packed together), parts are still showing up damaged.
Jay's idea is to contact Roush also and let them know of the packaging issue ... see if they can save headaches to future buyers.
Might be at Roush, might be at LMR.
Jay @ LMR has been very nice and just left me a message, they're gonna try to have one shipped directly to me from Roush, see if that's better.
Anyway, the original problem not there anymore (stuff being packed together), parts are still showing up damaged.
Jay's idea is to contact Roush also and let them know of the packaging issue ... see if they can save headaches to future buyers.
7/31/14 | 04:06 PM
Super Boss Lawman Member
Joined: October 16, 2012
Posts: 4,420
Likes: 214
From: Vancouver BC
Absolutely can NOT believe that the second Roush grille has been even MORE damaged in transit than the first one.
Time to contact these bastards once again, to try to get another one of these plastic pieces sent out. Don't even need the rest of the kit, just the plastic piece that's gonna be visible once installed
Nice to open up the box and see the plastic piece has been rubbing against a metal bracket the whole time:
And it's now scratched worse than the first one I received:
Time to contact these bastards once again, to try to get another one of these plastic pieces sent out. Don't even need the rest of the kit, just the plastic piece that's gonna be visible once installed
Nice to open up the box and see the plastic piece has been rubbing against a metal bracket the whole time:
And it's now scratched worse than the first one I received:
and it better be expedited and shipped properly. ask for a pic of the packing before they send it, to be sure. UNREAL
7/31/14 | 04:16 PM
Like Father...
I ♥ Sausage
I ♥ Sausage
Joined: April 4, 2007
Posts: 20,302
Likes: 643
From: Just outside the middle of nowhere
Who do they have packing this stuff? Chimpanzees? 
7/31/14 | 04:59 PM
Legacy TMS Member
Joined: January 6, 2006
Posts: 14,047
Likes: 166
From: Bay Area, CA
Absolutely can NOT believe that the second Roush grille has been even MORE damaged in transit than the first one. Time to contact these bastards once again, to try to get another one of these plastic pieces sent out. Don't even need the rest of the kit, just the plastic piece that's gonna be visible once installed Nice to open up the box and see the plastic piece has been rubbing against a metal bracket the whole time: And it's now scratched worse than the first one I received:
jk man I hope you get a good one, 3rd time's the charm right?
7/31/14 | 05:20 PM
I Have No Life
Joined: September 24, 2011
Posts: 10,141
Likes: 172
Absolutely can NOT believe that the second Roush grille has been even MORE damaged in transit than the first one. Time to contact these bastards once again, to try to get another one of these plastic pieces sent out. Don't even need the rest of the kit, just the plastic piece that's gonna be visible once installed Nice to open up the box and see the plastic piece has been rubbing against a metal bracket the whole time: And it's now scratched worse than the first one I received:
I keep thinking the companies you and I are currently dealing are secretly working for ANOTHER big name company
7/31/14 | 05:28 PM
GT Member
Joined: October 7, 2012
Posts: 198
Likes: 0
From: Clermont, FL
Absolutely can NOT believe that the second Roush grille has been even MORE damaged in transit than the first one.
Time to contact these bastards once again, to try to get another one of these plastic pieces sent out. Don't even need the rest of the kit, just the plastic piece that's gonna be visible once installed
Nice to open up the box and see the plastic piece has been rubbing against a metal bracket the whole time:
And it's now scratched worse than the first one I received:
Time to contact these bastards once again, to try to get another one of these plastic pieces sent out. Don't even need the rest of the kit, just the plastic piece that's gonna be visible once installed
Nice to open up the box and see the plastic piece has been rubbing against a metal bracket the whole time:
And it's now scratched worse than the first one I received:
Dude are you serious, It took 3 grill's from American muscle until I gave up.. and just had my paint guy fixed the damage for me. 3 package from American muscle and I called and ask for them to inspect it before they shipped it too me.
7/31/14 | 05:36 PM
GT Member
Joined: October 7, 2012
Posts: 198
Likes: 0
From: Clermont, FL
Thanks
Thank you, whats your IG
Thanks
Thanks man. We need another cruise with the club.
Thank you, whats your IG
Thanks
Thanks man. We need another cruise with the club.
8/1/14 | 06:39 AM
Legacy TMS Member
Joined: August 7, 2011
Posts: 5,283
Likes: 548
From: NC
DUDE!! what the h***! who are you dealing with? Enough is enough i'd say. They better be paying for the shipping charges AND providing you with some credit! SO BEYOND UNACCEPTABLE!
and it better be expedited and shipped properly. ask for a pic of the packing before they send it, to be sure. UNREAL
and it better be expedited and shipped properly. ask for a pic of the packing before they send it, to be sure. UNREAL
Like I said above, Jay is working with me, he's been very nice and apologetic ... I'm not gonna hold this against them, other than it seems that somebody is opening these kits up and re-packaging them for some reason, and when they do that, they just throw everything in there and don't car if metal parts are leaning against the ONLY piece that will be visible, the plastic piece that ends up getting scratched to ****
And believe it or not, I have no black plasti-dip right now, lol
Yeah I'm really starting to think that it might be a Roush issue with the packing too ... we'll see what the 3rd one looks like
8/1/14 | 08:25 AM
Cobra Member
Joined: April 21, 2014
Posts: 1,099
Likes: 2
From: Canada, Ontario
Not sure where the fault stands.
Might be at Roush, might be at LMR.
Jay @ LMR has been very nice and just left me a message, they're gonna try to have one shipped directly to me from Roush, see if that's better.
Anyway, the original problem not there anymore (stuff being packed together), parts are still showing up damaged.
Jay's idea is to contact Roush also and let them know of the packaging issue ... see if they can save headaches to future buyers.
Might be at Roush, might be at LMR.
Jay @ LMR has been very nice and just left me a message, they're gonna try to have one shipped directly to me from Roush, see if that's better.
Anyway, the original problem not there anymore (stuff being packed together), parts are still showing up damaged.
Jay's idea is to contact Roush also and let them know of the packaging issue ... see if they can save headaches to future buyers.
8/1/14 | 09:52 AM
Legacy TMS Member
Joined: August 7, 2011
Posts: 5,283
Likes: 548
From: NC
8/1/14 | 10:07 AM
Super Boss Lawman Member
Joined: October 16, 2012
Posts: 4,420
Likes: 214
From: Vancouver BC
i wish i had pics of how the oem gt500 grills were packaged and sent to me. They were packaged separately and surrounded with stuffing. My siebon CF grills were packaged INSANELY, also separately. tons of bubble wrap and packing tape. there's no reason for your pain unless someone is trying to save money on shipping.
8/1/14 | 12:40 PM
I Have No Life
Joined: September 24, 2011
Posts: 10,141
Likes: 172