Scott Drake hoodpins - houston, we have a problem
8/1/08, 09:49 AM
#1
Retired Tms Staff
Thread Starter
Scott Drake hoodpins - houston, we have a problem
For those of you that have bought the Scott Drake (Shellby) hood pins, how are yours holding up? The lanyards on mine have turned into quite the mess. The manufacturer has agreed to replace them as this is not the first time someone has complained about the plastic tearing, changing colour and the ball joint rusting. Here are some pics that show why the lanyards need to be replaced.
8/1/08, 10:14 AM
#3
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8/1/08, 12:39 PM
#4
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I've got the same problem. I've only had them for a few months. The lanyard cables are even rusting inside their casing. I've contacted Scott Drake and hope to resolve this quality problem.
8/1/08, 03:37 PM
#6
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Just got an email from Scott Drake Enterpises an hour after I wrote them. They said they had a problem with a batch of them and they're more than happy to send me a new set. Great and prompt customer service!
8/1/08, 04:29 PM
#7
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You know, I love to hear stories like this. Customer service is so important, something all companies need to know and practice. I have been thinking about getting hood pins for a while and this is the style I have been leaning towards. Reading this thread will likely cause me to by from these guys.
BMR is another company I have had direct dealings with (purchased their product) that has similar customer service.
BMR is another company I have had direct dealings with (purchased their product) that has similar customer service.
8/2/08, 09:32 AM
#8
Yep, same issue with mine. Lanyards rusted under the coating, coating around swivel tore, etc. Oh, and let's not forget how easily the black painted pins scratch thru the black down to silver....
I just replaced my lanyards last week. But, they do not have the nice swivel on the end. Is Scott Drake demanding return of the old lanyards?? Mine went in the trash.....
Mike
EDIT.....After reading this post, I just pulled up Scott Drake site, and sent E Mail pertaining to issues...We shall see what response I get....
Thx,
Mike
I just replaced my lanyards last week. But, they do not have the nice swivel on the end. Is Scott Drake demanding return of the old lanyards?? Mine went in the trash.....
Mike
EDIT.....After reading this post, I just pulled up Scott Drake site, and sent E Mail pertaining to issues...We shall see what response I get....
Thx,
Mike
Last edited by Got Oatz; 8/2/08 at 09:45 AM.
8/18/08, 01:26 AM
#9
Bullitt Member
I was planning on picking up a set of these myself. I do have some question though. First, where is the best place to buy them? Shelby sells them and they have the plain ones that I want. Second, is there a write up anywhere on these with pics? I am a little nervous about drilling into my hood.
8/18/08, 10:59 AM
#10
I got my replacement lanyards within a week of contacting them via email (and a response to my email within two hours)
VERY good customer service from them
I got my pin set from partscheap.com
VERY good customer service from them
I got my pin set from partscheap.com
8/18/08, 05:58 PM
#11
Mike
8/20/08, 01:00 AM
#12
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Got my replacement lanyards today. They came with the covered swivel ends connected to new pins too. Scott Drake has superb customer service and quick response to problems.
8/21/08, 11:20 AM
#13
YES can't say enough about the customer service!!
Just a note though I got in my email - those new lanyard that have the plastic covers - the plastic sheath part is still made with the same material as the old ones. They were trying to get replacements for that plastic piece as well that would resist water/weather the way they needed and weren't able to get it locked down.
He said since they are more of an appearance thing that an functionality thing and because of that, they would be leaving them off the lanyards in the kits in the future.
He suggested I just go ahead and cut them off the new lanyards with the rust resistant swivels before install as the plastic would eventually start to deteriorate.
Just a note though I got in my email - those new lanyard that have the plastic covers - the plastic sheath part is still made with the same material as the old ones. They were trying to get replacements for that plastic piece as well that would resist water/weather the way they needed and weren't able to get it locked down.
He said since they are more of an appearance thing that an functionality thing and because of that, they would be leaving them off the lanyards in the kits in the future.
He suggested I just go ahead and cut them off the new lanyards with the rust resistant swivels before install as the plastic would eventually start to deteriorate.
9/1/08, 07:53 PM
#19
I got my pins from Blueovalindustries.com I too had the lanyard issue. Sent them an E Mail on a Saturday, got a response on Monday, and had replacement lanyards within a week. Good service. Originally, their e mail said that the replacement lanyards would not have the plastic cover over the swivel, but they do.....Nice.......
Mike
Mike
Are these things allergic to detail spray, or what??????
9/1/08, 08:03 PM
#20
Cobra Member
Mike,
Sorry to hear the problems you're having with them.
Glad for the input though, I've been planning on buying a set myself.
Put them on hold for now.
Nice pics of your wifes Bullitt on MFs
Sorry to hear the problems you're having with them.
Glad for the input though, I've been planning on buying a set myself.
Put them on hold for now.
Nice pics of your wifes Bullitt on MFs