NOT HAPPY WITH ROUSH
4/27/05, 12:09 PM
#1
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I ordered side window louvers, a shifter **** and a pedal kit on 4/12. I was told everything was in stock but the shifter. The stuff was going out the next day so, I held up my RK hood at the body shop to get the lovuers and the hood painted together. Now it's 4/27 and seven phone calls later with no return calls or my order. :bang: I'm not one to complain but, just passing on dealings with Roush so far.
4/27/05, 12:44 PM
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Originally posted by steal101@April 27, 2005, 12:12 PM
I ordered side window louvers, a shifter **** and a pedal kit on 4/12. I was told everything was in stock but the shifter. The stuff was going out the next day so, I held up my RK hood at the body shop to get the lovuers and the hood painted together. Now it's 4/27 and seven phone calls later with no return calls or my order. :bang: I'm not one to complain but, just passing on dealings with Roush so far.
I ordered side window louvers, a shifter **** and a pedal kit on 4/12. I was told everything was in stock but the shifter. The stuff was going out the next day so, I held up my RK hood at the body shop to get the lovuers and the hood painted together. Now it's 4/27 and seven phone calls later with no return calls or my order. :bang: I'm not one to complain but, just passing on dealings with Roush so far.
Did you order through them? Their prices are crazy high. If you did order through them and can afford to wait, check out places like stage3motorsports or factoryroushparts for their prices and cancel with Roush and re-order with these guys if the prices are better.
At least then you can feel like you've gained something from the wait.
I called Roush a number of times and the only message they acted upon was to send out their 05 catalogue! Every time I spoke to a live person, I got either "It should ship tomorrow/next week", or "I think we shipped that already".
Not got at all.
Good stuff, bad service. :angry:
4/27/05, 05:33 PM
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Originally posted by steal101@April 27, 2005, 5:33 PM
Well, a coulpe of hours after my post the parts came. The shifter is the wrong one so, I called again and got nothing. Not cool!
Well, a coulpe of hours after my post the parts came. The shifter is the wrong one so, I called again and got nothing. Not cool!
Did you buy direct from Roush (website, catalogue...)?
4/27/05, 06:41 PM
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Originally posted by steal101@April 27, 2005, 5:38 PM
They sent the one without the grip on it. I'm not sure I like it without the grip?
They sent the one without the grip on it. I'm not sure I like it without the grip?
4/27/05, 07:43 PM
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I ordered my Roush hood sccop from http://www.factoryroushparts.com/ and had no problems at all. The guy there (can't remember his name) got me the scoop in just 2 days. And didn't charge me for express shipping. I would say to order all Roush parts from them... great service and cheaper than getting it directly.
4/28/05, 10:27 AM
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Originally posted by acadian@April 27, 2005, 7:46 PM
I ordered my Roush hood sccop from http://www.factoryroushparts.com/ and had no problems at all. The guy there (can't remember his name) got me the scoop in just 2 days. And didn't charge me for express shipping. I would say to order all Roush parts from them... great service and cheaper than getting it directly.
I ordered my Roush hood sccop from http://www.factoryroushparts.com/ and had no problems at all. The guy there (can't remember his name) got me the scoop in just 2 days. And didn't charge me for express shipping. I would say to order all Roush parts from them... great service and cheaper than getting it directly.
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