05-09 Exterior Modifications Making Your '05 Stand Out from the Crowd

Another satisfied Web Electric Customer!

Old Jun 30, 2008 | 01:05 PM
  #1  
2k7gtcs's Avatar
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Joined: October 9, 2007
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Thumbs up Another satisfied Web Electric Customer!

Well a couple of weeks ago I was installing my Web Electric Sequential Turn Signals when I did a bad thing...I got the wire from the #2 bulb socket hung up in the fastener and shorted the socket. I spliced it back together to no avail and then emailed Web Electric about my problem. It was completely my fault, I just rushed the work and messed up their product. So they said that I probably shorted the electronics inside their socket and if I would mail it back to them they would take a look at it. Well in the mail today I got a completely new setup from them and have installed it over lunch. I can't think Web Electric enough for taking care of me on my screw up. For free no less. They even paid to mail it back to me! First Class customer service and very cool.

I highly recommend them, even though I purchased from a TMS vendor, Web Electric took complete care of me. Thank you guys.

Last edited by 2k7gtcs; Jun 30, 2008 at 01:06 PM.
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Old Jun 30, 2008 | 01:16 PM
  #2  
05GT-O.C.D.'s Avatar
I lust for a M24
 
Joined: November 6, 2004
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From: Football HOF, Canton OH
Awesome.
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Old Jul 1, 2008 | 06:56 AM
  #3  
2k5GTC's Avatar
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Joined: April 2, 2005
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From: Burkburnett, TX
I agree. Web Electrics is a class act. If only other companies (you know the ones) could improve their customer service to at least half that of WE, all would be right with the world.
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Old Jul 1, 2008 | 07:29 AM
  #4  
Torch_Vert's Avatar
Team Mustang Source
 
Joined: June 22, 2005
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From: Boston, MA
Agreed with the above. After sales support from WebElectric is nothing short of awesome.
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Old Jul 1, 2008 | 08:01 AM
  #5  
adrenalin's Avatar
I Have No Life
 
Joined: May 26, 2004
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Great story. Webelectric is definitely the best company I have ever dealt with.
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Old Jul 1, 2008 | 05:19 PM
  #6  
06GT4RAD's Avatar
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Joined: September 4, 2006
Posts: 1,202
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From: Nor-Cal
And this is one of the reason i spent a few extra bucks and went with their product.
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